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Success determinants of benefits realisation management : a South African context
Mini Dissertation (MBA)--University of Pretoria, 2020.
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| Format: | Thesis |
| Language: | English |
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University of Pretoria
2021
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| _version_ | 1867613482082369536 |
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| access_status_str | Open Access |
| author2 | Sefoko, Ngwako |
| author_browse | Sefoko, Ngwako |
| author_facet | Sefoko, Ngwako |
| collection | Thesis |
| dc_rights_str_mv | © 2020 University of Pretoria. All rights reserved. The copyright in this work vests in the University of Pretoria. No part of this work may be reproduced or transmitted in any form or by any means, without the prior written permission of the University of Pretoria. |
| description | Mini Dissertation (MBA)--University of Pretoria, 2020. |
| format | Thesis |
| id | oai:repository.up.ac.za:2263/79654 |
| institution | University of Pretoria (South Africa) |
| language | English |
| last_indexed | 2026-06-10T12:36:50.758Z |
| license_str | Other — see source repository |
| provenance_str_mv | Harvested via OAI-PMH from UPSpace — University of Pretoria Institutional Repository |
| publishDate | 2021 |
| publishDateRange | 2021 |
| publishDateSort | 2021 |
| publisher | University of Pretoria |
| publisherStr | University of Pretoria |
| record_format | dspace |
| source_str | UPSpace — University of Pretoria Institutional Repository |
| spelling | oai:repository.up.ac.za:2263/79654 Success determinants of benefits realisation management : a South African context Sefoko, Ngwako ichelp@gibs.co.za Sehlabela, Pauline UCTD Mini Dissertation (MBA)--University of Pretoria, 2020. Although benefits realisation management was developed and has been practised for over 20 years, its adoption and implementation have been low and ineffective. Most organisations lack matured BRM process, with only 40% of projects aligned to organisational strategy. Matured organisations have implemented strong governance, which leads to the prioritisation of projects with relevant benefits. However, most organisations lack this competency and hence struggle to gain acceptance. On the other hand, academia has focused on how benefits are established and have ignored BRM adoption and implementation challenges. This creates a gap between theory and practises of BRM. Furthermore, few studies focus on BRM change management, benefit measurement, and benefit ownership and capabilities to enhance adoption and implementation. Thus, this study explored the critical elements that enhance BRM adoption and implementation within organisations. A qualitative, exploratory research method was adopted for this study. The use of the semi-structured, open-ended questionnaire, with 14 BRM experts, executives, programme directors and managers were interviewed. The participants represented six different sectors across South Africa, including banking, state-owned enterprises (SOE), financial services, insurance, consulting services and logistics. The results firstly reflected that stakeholder awareness, buy-in and change management strategies enhance BRM adoption in organisations. Secondly, participants highlighted that BRM ownership and benefit measurement are critical elements that enhance implementation. Thirdly, benefits identification should be aligned with organisational strategy and should be supported by a feasible and viable business case. Fourth, adequate benefit planning, execution and tracking should be carried out to support BRM implementation. Lastly, BRM should be associated with value management which is a well-known concept, and this enhances its adoption. The study concluded with a BRM adoption and implementation framework aimed to assist organisations to practically identify, prioritise and address BRM adoption and implementation challenges in organisations. The study contributed towards academic literature and extended the Crainfield BRM framework. pt2021 Gordon Institute of Business Science (GIBS) MBA Unrestricted 2021-04-22T10:33:28Z 2021-04-22T10:33:28Z 2021/04/14 2020 Mini Dissertation Sehlabela, P 2020, Success determinants of benefits realisation management : a South African context, MBA Mini Dissertation, University of Pretoria, Pretoria, viewed yymmdd <http://hdl.handle.net/2263/79654> http://hdl.handle.net/2263/79654 en © 2020 University of Pretoria. All rights reserved. The copyright in this work vests in the University of Pretoria. No part of this work may be reproduced or transmitted in any form or by any means, without the prior written permission of the University of Pretoria. application/pdf University of Pretoria |
| spellingShingle | UCTD Success determinants of benefits realisation management : a South African context |
| title | Success determinants of benefits realisation management : a South African context |
| title_full | Success determinants of benefits realisation management : a South African context |
| title_fullStr | Success determinants of benefits realisation management : a South African context |
| title_full_unstemmed | Success determinants of benefits realisation management : a South African context |
| title_short | Success determinants of benefits realisation management : a South African context |
| title_sort | success determinants of benefits realisation management a south african context |
| topic | UCTD |
| url | http://hdl.handle.net/2263/79654 |