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An Investigation of the Early Involvement of Facilities-Management Specialists into the Traditional Design-Development Process: the Causes of Conflicts

Dissertation (MEng)--University of Pretoria, 2020.

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Other Authors: Cruywagen, J.H.H.
Format: Thesis
Language:English
Published: University of Pretoria 2021
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access_status_str Open Access
author2 Cruywagen, J.H.H.
author_browse Cruywagen, J.H.H.
author_facet Cruywagen, J.H.H.
collection Thesis
dc_rights_str_mv © 2020 University of Pretoria. All rights reserved. The copyright in this work vests in the University of Pretoria. No part of this work may be reproduced or transmitted in any form or by any means, without the prior written permission of the University of Pretoria.
description Dissertation (MEng)--University of Pretoria, 2020.
format Thesis
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institution University of Pretoria (South Africa)
language English
last_indexed 2026-06-10T12:37:12.164Z
license_str Other — see source repository
provenance_str_mv Harvested via OAI-PMH from UPSpace — University of Pretoria Institutional Repository
publishDate 2021
publishDateRange 2021
publishDateSort 2021
publisher University of Pretoria
publisherStr University of Pretoria
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source_str UPSpace — University of Pretoria Institutional Repository
spelling oai:repository.up.ac.za:2263/79655 An Investigation of the Early Involvement of Facilities-Management Specialists into the Traditional Design-Development Process: the Causes of Conflicts Cruywagen, J.H.H. u28172206@tuks.co.za Sekhu, Madimetja Solomon UCTD Facilities Management Early Involvement Design-Development Process Commissioning Conflict-Management Skills Dissertation (MEng)--University of Pretoria, 2020. The traditional procurement and contracting method within the architectural, engineering and construction industry is often criticised for its fragmented approach and its isolation of designers from contractor and Facilities Management(FM). However, adversarial relationships often occur among the project-team members due to disagreements relating to poor communication, processes, specifications, compliance, cost overruns and the extension of times. Therefore, the integration of FM’s specialists into early design development process comes with challenges, such as conflict between the design team and FM’s specialists over the specifications, local statutory compliance, commissioning method statements and the hand-over process. Furthermore, conflicts have critical effects on cost and schedule in complex projects and creates breakdown of relationships among project participants and results in project delays, claims and disputes. The Purpose: The main purpose of this study was to “to explore effective involvement of FM specialists in the early design-development process of complex building projects in South Africa is perceived to be causing conflicts between the multi-disciplinary professional design team members.” Design/methodology: Mixed methods was adopted for this study including extensive related literature review and pilot study. Purposive (8 interviews) and snowballing (102 participants) sampling techniques were used in data collection. Findings: According to descriptive analysis, participants slightly greed that FM specialists should be involved in the early stage of the design development process with mean score ranging from 3.21 (Inception stage) and 3.71 (Concept and Viability stage). Participants agreed that that FM specialists should be involved during design development stage with a mean score of 4.19 and project close out stage with a mean score of 4.29. Furthermore, from 41 causes of conflicts, 10 received mean scores ranging from 2.66 and 2.97 meaning that there is a low possibilities of causing conflicts while 31 variables received mean scores ranging from 3.00 to 3.97 meaning that there is a moderate possibilities of causing conflicts among FM specialists and design team during design development process. Research limitation/Implications: Potential participants are architects, engineers, project managers, property-development managers and facilities managers. Furthermore, the focus of the study is on medium and large complex projects with buildings systems. In addition, this Originality/Value: The high costs of maintenance during operation and non-compliance with the local statutory requirements of the building systems will affect the results and the application thereof. The integration of the design team and FM’s specialists will provide the client with the final product that is functional and safe to occupy and use for its intent. Furthermore, FM’s specialists’ involvement early in the design-development process would reduce operational and maintenance costs during the operational stage of the building; and they would further ensure that the facility complies with the local statutory requirements. Construction Economics MSc Unrestricted 2021-04-22T10:33:28Z 2021-04-22T10:33:28Z 2020/10/02 2020 Dissertation Sekhu, MS 2020, An Investigation of the Early Involvement of Facilities-Management Specialists into the Traditional Design-Development Process: the Causes of Conflicts, MSc Dissertation, University of Pretoria, Pretoria, viewed yymmdd <http://hdl.handle.net/2263/79655> S2020 http://hdl.handle.net/2263/79655 en © 2020 University of Pretoria. All rights reserved. The copyright in this work vests in the University of Pretoria. No part of this work may be reproduced or transmitted in any form or by any means, without the prior written permission of the University of Pretoria. application/pdf University of Pretoria
spellingShingle UCTD
Facilities Management
Early Involvement
Design-Development Process
Commissioning
Conflict-Management Skills
An Investigation of the Early Involvement of Facilities-Management Specialists into the Traditional Design-Development Process: the Causes of Conflicts
title An Investigation of the Early Involvement of Facilities-Management Specialists into the Traditional Design-Development Process: the Causes of Conflicts
title_full An Investigation of the Early Involvement of Facilities-Management Specialists into the Traditional Design-Development Process: the Causes of Conflicts
title_fullStr An Investigation of the Early Involvement of Facilities-Management Specialists into the Traditional Design-Development Process: the Causes of Conflicts
title_full_unstemmed An Investigation of the Early Involvement of Facilities-Management Specialists into the Traditional Design-Development Process: the Causes of Conflicts
title_short An Investigation of the Early Involvement of Facilities-Management Specialists into the Traditional Design-Development Process: the Causes of Conflicts
title_sort investigation of the early involvement of facilities management specialists into the traditional design development process the causes of conflicts
topic UCTD
Facilities Management
Early Involvement
Design-Development Process
Commissioning
Conflict-Management Skills
url http://hdl.handle.net/2263/79655