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Multinational companies’ social license to operate in Sub-Saharan Africa
Mini Dissertation (MBA)--University of Pretoria, 2020.
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| Other Authors: | |
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| Format: | Thesis |
| Language: | English |
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University of Pretoria
2021
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| _version_ | 1867613497366413312 |
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| access_status_str | Open Access |
| author2 | Sutherland, Margie |
| author_browse | Sutherland, Margie |
| author_facet | Sutherland, Margie |
| collection | Thesis |
| dc_rights_str_mv | © 2020 University of Pretoria. All rights reserved. The copyright in this work vests in the University of Pretoria. No part of this work may be reproduced or transmitted in any form or by any means, without the prior written permission of the University of Pretoria. |
| description | Mini Dissertation (MBA)--University of Pretoria, 2020. |
| format | Thesis |
| id | oai:repository.up.ac.za:2263/79666 |
| institution | University of Pretoria (South Africa) |
| language | English |
| last_indexed | 2026-06-10T12:37:05.077Z |
| license_str | Other — see source repository |
| provenance_str_mv | Harvested via OAI-PMH from UPSpace — University of Pretoria Institutional Repository |
| publishDate | 2021 |
| publishDateRange | 2021 |
| publishDateSort | 2021 |
| publisher | University of Pretoria |
| publisherStr | University of Pretoria |
| record_format | dspace |
| source_str | UPSpace — University of Pretoria Institutional Repository |
| spelling | oai:repository.up.ac.za:2263/79666 Multinational companies’ social license to operate in Sub-Saharan Africa Sutherland, Margie ichelp@gibs.co.za Tshabalala, Zandile UCTD Mini Dissertation (MBA)--University of Pretoria, 2020. Sub-Saharan Africa has been the central attraction to foreign direct investment (FDI), largely in the form of multinational companies. This growth has highlighted the extent to which multinationals gain a social license to operate; the ongoing acceptance of an organisation’s operations by society. The purpose of this research was to explore how multinational companies operating in Sub-Saharan Africa obtain a Social License to Operate (SLO), how they measure it, and how they manage key stakeholders to obtain it. A multiple-case study method was used to analyse the application of the SLO concept for multinational companies operating in the Sub-Saharan Africa region. This entailed conducting 13 in-depth semi-structured interviews with managers from four case companies who are responsible for setting and/or driving the social performance and stakeholder engagement strategy for the organisations. The study found that an understanding of stakeholder expectations is a key input to gaining an SLO and that targeted goals are required to ensure that appropriate efforts are directed into acquiring it. Furthermore, it was found that formal and informal tools can be used to measure the SLO. Finally, the role of key stakeholders was explored and it was found that the support of the global head office was crucial to the SLO, that government partnerships and the adherence to regulation are a dependable way for an organisation to gain it and lastly, the role of the employee as a licensor and a facilitator of the SLO was explored. The study contributes to the body of knowledge on the social license to operate for multinationals operating in developing countries. Thus, a framework is presented to support managers of multinationals in gaining their social licenses. pt2021 Gordon Institute of Business Science (GIBS) MBA Unrestricted 2021-04-22T10:33:30Z 2021-04-22T10:33:30Z 2021/04/14 2020 Mini Dissertation Tshabalala, Z 2020, Multinational companies’ social license to operate in Sub-Saharan Africa, MBA Mini Dissertation, University of Pretoria, Pretoria, viewed yymmdd <http://hdl.handle.net/2263/79666> http://hdl.handle.net/2263/79666 en © 2020 University of Pretoria. All rights reserved. The copyright in this work vests in the University of Pretoria. No part of this work may be reproduced or transmitted in any form or by any means, without the prior written permission of the University of Pretoria. application/pdf University of Pretoria |
| spellingShingle | UCTD Multinational companies’ social license to operate in Sub-Saharan Africa |
| title | Multinational companies’ social license to operate in Sub-Saharan Africa |
| title_full | Multinational companies’ social license to operate in Sub-Saharan Africa |
| title_fullStr | Multinational companies’ social license to operate in Sub-Saharan Africa |
| title_full_unstemmed | Multinational companies’ social license to operate in Sub-Saharan Africa |
| title_short | Multinational companies’ social license to operate in Sub-Saharan Africa |
| title_sort | multinational companies social license to operate in sub saharan africa |
| topic | UCTD |
| url | http://hdl.handle.net/2263/79666 |