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The process of constructing and maintaining a social licence to operate in a developing market

Thesis (DPhil)--University of Pretoria, 2020.

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Other Authors: Olivier, Johan
Format: Thesis
Language:English
Published: University of Pretoria 2021
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access_status_str Open Access
author2 Olivier, Johan
author_browse Olivier, Johan
author_facet Olivier, Johan
collection Thesis
dc_rights_str_mv © 2019 University of Pretoria. All rights reserved. The copyright in this work vests in the University of Pretoria. No part of this work may be reproduced or transmitted in any form or by any means, without the prior written permission of the University of Pretoria.
description Thesis (DPhil)--University of Pretoria, 2020.
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institution University of Pretoria (South Africa)
language English
last_indexed 2026-06-10T12:37:31.320Z
license_str Other — see source repository
provenance_str_mv Harvested via OAI-PMH from UPSpace — University of Pretoria Institutional Repository
publishDate 2021
publishDateRange 2021
publishDateSort 2021
publisher University of Pretoria
publisherStr University of Pretoria
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spelling oai:repository.up.ac.za:2263/79766 The process of constructing and maintaining a social licence to operate in a developing market Olivier, Johan ichelp@gibs.co.za Chipangamate, Nelson Solan UCTD Corporate community engagement social licence to operate dynamic processes engagement legitimacy community visibility Thesis (DPhil)--University of Pretoria, 2020. The aim of this thesis is to demonstrate how a subsidiary of a multi-national corporation (MNC) achieved a social licence, in a Sub-Saharan host country undergoing agrarian transformation. Several foreign companies lost their land to communities in the wake of land conflicts between the legal owners and surrounding communities. However, this is a case of one of a few big landowners that have survived and continued to operate, without suffering substantial vandalism from communities. The study argues this to be an instrumental case of achieving and maintaining a social licence in a context characterised by heighted resource nationalism sentiments. Extant literature acknowledges that communities’ expectations are rising, rendering a legal licence insufficient. Emphasis is on the need for firms reliant on finite natural resources, such as land, to seek a social licence from communities. Yet, the processes through which such a licence could be achieved and maintained are little understood. The social licence is conceptually and theoretically underdeveloped. Anchoring on legitimacy theory, this study looks across two literatures on social licence and corporate community engagement. It empirically demonstrates how and under what conditions corporate community engagement processes deliver phases of a social licence. An embedded case study is utilised to capture processes from the perspective of both the firm and the community. The study advances theory of social licence by exploring the processes of an instrumental firm in an understudied but critical agriculture industry. The study identified transactional, transitional and transformational engagement processes, as essential in building legitimacy and trust which are the basis of dynamic phases of social licence. The researcher proposes three new constructs: context specific community expectations, engagement legitimacy, and corporate community visibility, to advance scholarship on social licencing processes. The study distinguishes firm legitimacy from engagement legitimacy. This paves way for future studies to further develop these concepts in social licence process research. Managers in agriculture and other extractive firms will use the theory built from this study to understand how they can achieve social licence at various levels, thereby mitigating the high social risk associated with losing a social licence. Gordon Institute of Business Science (GIBS) DPhil Unrestricted 2021-05-04T09:28:25Z 2021-05-04T09:28:25Z 2021 2020 Thesis Chipangamate, NS 2020, The process of constructing and maintaining a social licence to operate in a developing market, DPhil Thesis, University of Pretoria, Pretoria, viewed yymmdd <http://hdl.handle.net/2263/79766> http://hdl.handle.net/2263/79766 en © 2019 University of Pretoria. All rights reserved. The copyright in this work vests in the University of Pretoria. No part of this work may be reproduced or transmitted in any form or by any means, without the prior written permission of the University of Pretoria. application/pdf University of Pretoria
spellingShingle UCTD
Corporate community engagement
social licence to operate
dynamic processes
engagement legitimacy
community visibility
The process of constructing and maintaining a social licence to operate in a developing market
title The process of constructing and maintaining a social licence to operate in a developing market
title_full The process of constructing and maintaining a social licence to operate in a developing market
title_fullStr The process of constructing and maintaining a social licence to operate in a developing market
title_full_unstemmed The process of constructing and maintaining a social licence to operate in a developing market
title_short The process of constructing and maintaining a social licence to operate in a developing market
title_sort process of constructing and maintaining a social licence to operate in a developing market
topic UCTD
Corporate community engagement
social licence to operate
dynamic processes
engagement legitimacy
community visibility
url http://hdl.handle.net/2263/79766