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Consumer Protection Measures in the New and Developing Regulatory Framework for the South African Insurance Industry
Dissertation (LLM)-University of Pretoria 2021
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| Format: | Thesis |
| Language: | English |
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University of Pretoria
2022
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| _version_ | 1867613463635820544 |
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| access_status_str | Open Access |
| author2 | Grove, Niek |
| author_browse | Grove, Niek |
| author_facet | Grove, Niek |
| collection | Thesis |
| dc_rights_str_mv | © 2022 University of Pretoria. All rights reserved. The copyright in this work vests in the University of Pretoria. No part of this work may be reproduced or transmitted in any form or by any means, without the prior written permission of the University of Pretoria. |
| description | Dissertation (LLM)-University of Pretoria 2021 |
| format | Thesis |
| id | oai:repository.up.ac.za:2263/83798 |
| institution | University of Pretoria (South Africa) |
| language | English |
| last_indexed | 2026-06-10T12:36:33.236Z |
| license_str | Other — see source repository |
| provenance_str_mv | Harvested via OAI-PMH from UPSpace — University of Pretoria Institutional Repository |
| publishDate | 2022 |
| publishDateRange | 2022 |
| publishDateSort | 2022 |
| publisher | University of Pretoria |
| publisherStr | University of Pretoria |
| record_format | dspace |
| source_str | UPSpace — University of Pretoria Institutional Repository |
| spelling | oai:repository.up.ac.za:2263/83798 Consumer Protection Measures in the New and Developing Regulatory Framework for the South African Insurance Industry Grove, Niek Zuluwandile799@gmail.com Zulu, Wandile Excellent UCTD Insurance Law The financial services industry in South Africa Treating Customers Fairly (TCF) Dissertation (LLM)-University of Pretoria 2021 The financial services industry in South Africa is often perceived as guilty of unfair prejudicial practices. To curb this perception, the government has introduced several new legislative measures, specifically in insurance law. This research paper will examine consumer protection measures in the insurance industry's new and developing regulatory environment. This investigation aims to provide an answer to the following research question: "How will the proposed regulatory framework impact consumer protection in the insurance industry"? Several Ombud determinations and High court judgements indicated that consumers need regulatory protection. The Twin peaks regulatory model will be compared with preceding legislative measures. Historically speaking, South African insurance law was significantly influenced by the legal systems of other countries, such as the United Kingdom. Given this said history, a comparative analysis of South African insurance law and. The UK system is essential - to see how we can improve our existing legislative framework. Treating Customers Fairly (TCF) principles are an essential feature of the new regulatory framework in South Africa. The said principles clearly indicate what is expected from insurers when dealing with their customers. This study seeks to determine whether the new regulatory framework is likely to improve the protection that consumers and policyholders enjoy. The findings of this study will show whether the Twin-Peaks model is likely to encourage and ensure a fair, safe and stable insurance market and achieve one of its primary goals, namely, to protect consumers in the insurance sector. In addition, the study aims to assess whether the current legal environment will lead to higher levels of integrity, fairness, transparency, and meaningful disclosure in the industry. Ubuntu Botho LLM (Mercantile Law) LLM (Mercantile Law) Unrestricted 2022-02-11T08:12:35Z 2022-02-11T08:12:35Z 2022 2021 Dissertation * A2022 http://hdl.handle.net/2263/83798 en © 2022 University of Pretoria. All rights reserved. The copyright in this work vests in the University of Pretoria. No part of this work may be reproduced or transmitted in any form or by any means, without the prior written permission of the University of Pretoria. application/pdf University of Pretoria |
| spellingShingle | UCTD Insurance Law The financial services industry in South Africa Treating Customers Fairly (TCF) Consumer Protection Measures in the New and Developing Regulatory Framework for the South African Insurance Industry |
| title | Consumer Protection Measures in the New and Developing Regulatory Framework for the South African Insurance Industry |
| title_full | Consumer Protection Measures in the New and Developing Regulatory Framework for the South African Insurance Industry |
| title_fullStr | Consumer Protection Measures in the New and Developing Regulatory Framework for the South African Insurance Industry |
| title_full_unstemmed | Consumer Protection Measures in the New and Developing Regulatory Framework for the South African Insurance Industry |
| title_short | Consumer Protection Measures in the New and Developing Regulatory Framework for the South African Insurance Industry |
| title_sort | consumer protection measures in the new and developing regulatory framework for the south african insurance industry |
| topic | UCTD Insurance Law The financial services industry in South Africa Treating Customers Fairly (TCF) |
| url | http://hdl.handle.net/2263/83798 |