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Factors influencing strategic responses of managers in crisis
Mini Dissertation (MPhil)--University of Pretoria, 2021.
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| Format: | Thesis |
| Language: | English |
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University of Pretoria
2022
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| _version_ | 1867613673789325312 |
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| access_status_str | Open Access |
| author2 | Mbokota, Gloria |
| author_browse | Mbokota, Gloria |
| author_facet | Mbokota, Gloria |
| collection | Thesis |
| dc_rights_str_mv | © 2020 University of Pretoria. All rights reserved. The copyright in this work vests in the University of Pretoria. No part of this work may be reproduced or transmitted in any form or by any means, without the prior written permission of the University of Pretoria. |
| description | Mini Dissertation (MPhil)--University of Pretoria, 2021. |
| format | Thesis |
| id | oai:repository.up.ac.za:2263/85316 |
| institution | University of Pretoria (South Africa) |
| language | English |
| last_indexed | 2026-06-10T12:39:53.658Z |
| license_str | Other — see source repository |
| provenance_str_mv | Harvested via OAI-PMH from UPSpace — University of Pretoria Institutional Repository |
| publishDate | 2022 |
| publishDateRange | 2022 |
| publishDateSort | 2022 |
| publisher | University of Pretoria |
| publisherStr | University of Pretoria |
| record_format | dspace |
| source_str | UPSpace — University of Pretoria Institutional Repository |
| spelling | oai:repository.up.ac.za:2263/85316 Factors influencing strategic responses of managers in crisis Mbokota, Gloria Manunga, Yvonne Ayanda UCTD Mini Dissertation (MPhil)--University of Pretoria, 2021. The COVID-19 crisis has had a far-reaching impact on the aviation industry and it continues to threaten the survival of many organisations in that sector. The level of uncertainty that exists as a result of the crisis has highlighted the need for managers to understand the complex nature of implementing appropriate strategic responses in crisis. Based on such understanding, management then have to make the appropriate strategic decisions and act fast in such turbulent business environment. This multifaceted challenge faced by managers is heightened by the fact that there are still conflicting views and debates regarding the relevant antecedents and processes in managing a crisis of such proportion. This study explored the factors that influenced the strategic responses of managers during the COVID-19 crisis. This research was conducted using the qualitative research approach. Interviews were conducted with managers involved in the strategic decision-making process during the COVID-19 crisis. The managers were from a broad range of sub sectors within the South African aviation industry. The research outcome presents in-depth insights on the different strategic responses adopted by the managers in the sub sectors to respond to, monitor and manage the crisis. The findings from the study identified three strategies that were adopted by the managers: retrenchment, persevering and innovation. The study further identified the internal and external factors that served as enablers and disablers to the strategic responses. This research contributes to the literature on strategic management, decision-making and crisis management. zl22 Gordon Institute of Business Science (GIBS) MBA Unrestricted 2022-05-17T11:20:07Z 2022-05-17T11:20:07Z 2022/04/07 2021 Mini Dissertation * https://repository.up.ac.za/handle/2263/85316 en © 2020 University of Pretoria. All rights reserved. The copyright in this work vests in the University of Pretoria. No part of this work may be reproduced or transmitted in any form or by any means, without the prior written permission of the University of Pretoria. application/pdf University of Pretoria |
| spellingShingle | UCTD Factors influencing strategic responses of managers in crisis |
| title | Factors influencing strategic responses of managers in crisis |
| title_full | Factors influencing strategic responses of managers in crisis |
| title_fullStr | Factors influencing strategic responses of managers in crisis |
| title_full_unstemmed | Factors influencing strategic responses of managers in crisis |
| title_short | Factors influencing strategic responses of managers in crisis |
| title_sort | factors influencing strategic responses of managers in crisis |
| topic | UCTD |
| url | https://repository.up.ac.za/handle/2263/85316 |