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Social impact measurement in hybrid social enterprises

Mini Dissertation (MBA)--University of Pretoria, 2021.

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Other Authors: Mamabolo, Anastacia
Format: Thesis
Language:English
Published: University of Pretoria 2022
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access_status_str Open Access
author2 Mamabolo, Anastacia
author_browse Mamabolo, Anastacia
author_facet Mamabolo, Anastacia
collection Thesis
dc_rights_str_mv © 2020 University of Pretoria. All rights reserved. The copyright in this work vests in the University of Pretoria. No part of this work may be reproduced or transmitted in any form or by any means, without the prior written permission of the University of Pretoria.
description Mini Dissertation (MBA)--University of Pretoria, 2021.
format Thesis
id oai:repository.up.ac.za:2263/85318
institution University of Pretoria (South Africa)
language English
last_indexed 2026-06-10T12:36:17.608Z
license_str Other — see source repository
provenance_str_mv Harvested via OAI-PMH from UPSpace — University of Pretoria Institutional Repository
publishDate 2022
publishDateRange 2022
publishDateSort 2022
publisher University of Pretoria
publisherStr University of Pretoria
record_format dspace
source_str UPSpace — University of Pretoria Institutional Repository
spelling oai:repository.up.ac.za:2263/85318 Social impact measurement in hybrid social enterprises Mamabolo, Anastacia Martin, Ross Christopher UCTD Mini Dissertation (MBA)--University of Pretoria, 2021. The ethereal nature of social impact measurement makes it a very challenging but also fascinating area of research. The lack of agreement and coherence around what can and should be measured, not to mention how it should be measured, presents both a theoretical and practical quandary to hybrid organisations such as social enterprises. The objective of this research was to develop an understanding of how hybrid organisations measure social impact and in so doing, work towards the development of a generic metric that can be used to compare social impact across different hybrid organisations. A qualitative approach was used given the exploratory nature of the research and the lack of empirical data related to the topic of social impact measurement. Interviews were conducted across a sample of twelve different hybrid social enterprises. This study found that there is a lack of cohesion around a standardised methodology for social impact measurement, and particularly comparative measurement. This is primarily driven by the subjective and contextual nature of social impact and the environments in which it is measured, coupled with the myriad of agendas, expectations and needs of the broader stakeholders groups on which social enterprises rely. The proliferation of views and perspectives effectively clouds the issue of social impact assessment and draws attention away from arguably the most important stakeholders of all, the targeted beneficiaries. This research encourages a shift in focus, to view and assess social impact through the lens of the beneficiary and in so doing, develop a measure that will be comparable across different interventions and contexts. zl22 Gordon Institute of Business Science (GIBS) MBA Unrestricted 2022-05-17T11:20:08Z 2022-05-17T11:20:08Z 2022/04/07 2021 Mini Dissertation * https://repository.up.ac.za/handle/2263/85318 en © 2020 University of Pretoria. All rights reserved. The copyright in this work vests in the University of Pretoria. No part of this work may be reproduced or transmitted in any form or by any means, without the prior written permission of the University of Pretoria. application/pdf University of Pretoria
spellingShingle UCTD
Social impact measurement in hybrid social enterprises
title Social impact measurement in hybrid social enterprises
title_full Social impact measurement in hybrid social enterprises
title_fullStr Social impact measurement in hybrid social enterprises
title_full_unstemmed Social impact measurement in hybrid social enterprises
title_short Social impact measurement in hybrid social enterprises
title_sort social impact measurement in hybrid social enterprises
topic UCTD
url https://repository.up.ac.za/handle/2263/85318