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Change readiness in the context of a pandemic

Mini Dissertation (MBA)--University of Pretoria, 2021.

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Other Authors: Maxton, Philip
Format: Thesis
Language:English
Published: University of Pretoria 2022
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access_status_str Open Access
author2 Maxton, Philip
author_browse Maxton, Philip
author_facet Maxton, Philip
collection Thesis
dc_rights_str_mv © 2020 University of Pretoria. All rights reserved. The copyright in this work vests in the University of Pretoria. No part of this work may be reproduced or transmitted in any form or by any means, without the prior written permission of the University of Pretoria.
description Mini Dissertation (MBA)--University of Pretoria, 2021.
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institution University of Pretoria (South Africa)
language English
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license_str Other — see source repository
provenance_str_mv Harvested via OAI-PMH from UPSpace — University of Pretoria Institutional Repository
publishDate 2022
publishDateRange 2022
publishDateSort 2022
publisher University of Pretoria
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spelling oai:repository.up.ac.za:2263/85370 Change readiness in the context of a pandemic Maxton, Philip Ajoodha, Avesh UCTD Mini Dissertation (MBA)--University of Pretoria, 2021. The business environment is changing at a rapid pace with the latest instance of rapid change being the COVID-19 pandemic. The business environment constantly undergoes change to enable organisations to respond to increased global competition, adapt to market conditions, and adjust for technological advancements. Despite the advancement of literature by academia and management consulting the failure rate of organisational change management remains high. Purpose and methodology The purpose of this study is to investigate what change readiness initiatives change agents use in addressing organisational change and how these measures are applied to instances of rapid change. This will progress change management literature by expanding on current change readiness models by viewing them in the context of rapid change. This research study was guided by an interpretivism philosophy that explained what change readiness measures deployed by change agents to organisational change in a rapidly changing environment. Data was collected from change agents across seven industries in South Africa using 13 semi-structured interviews. Findings and implications The study found that change agents did apply change readiness measures during instances of rapid change. These measures were similar to those used during normal change instances and change agents relied on these change readiness measures to bring about organisational change in response to instances of rapid change. This finding was grounded with a sense of empathy that change agents showed towards change members. This implied that role change of agents needs to be understanding of change members when implementing organisational change. zl22 Gordon Institute of Business Science (GIBS) MBA Unrestricted 2022-05-17T11:20:31Z 2022-05-17T11:20:31Z 2022/04/07 2021 Mini Dissertation * https://repository.up.ac.za/handle/2263/85370 en © 2020 University of Pretoria. All rights reserved. The copyright in this work vests in the University of Pretoria. No part of this work may be reproduced or transmitted in any form or by any means, without the prior written permission of the University of Pretoria. application/pdf University of Pretoria
spellingShingle UCTD
Change readiness in the context of a pandemic
title Change readiness in the context of a pandemic
title_full Change readiness in the context of a pandemic
title_fullStr Change readiness in the context of a pandemic
title_full_unstemmed Change readiness in the context of a pandemic
title_short Change readiness in the context of a pandemic
title_sort change readiness in the context of a pandemic
topic UCTD
url https://repository.up.ac.za/handle/2263/85370