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A study of financial literacy measurement tools for financial professionals in retail banks in South Africa
Mini Dissertation (MBA)--University of Pretoria, 2021.
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| Other Authors: | |
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| Format: | Thesis |
| Language: | English |
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University of Pretoria
2022
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| _version_ | 1867613544001830912 |
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| access_status_str | Open Access |
| author2 | Myburgh, Suzanne |
| author_browse | Myburgh, Suzanne |
| author_facet | Myburgh, Suzanne |
| collection | Thesis |
| dc_rights_str_mv | © 2020 University of Pretoria. All rights reserved. The copyright in this work vests in the University of Pretoria. No part of this work may be reproduced or transmitted in any form or by any means, without the prior written permission of the University of Pretoria. |
| description | Mini Dissertation (MBA)--University of Pretoria, 2021. |
| format | Thesis |
| id | oai:repository.up.ac.za:2263/85374 |
| institution | University of Pretoria (South Africa) |
| language | English |
| last_indexed | 2026-06-10T12:37:49.734Z |
| license_str | Other — see source repository |
| provenance_str_mv | Harvested via OAI-PMH from UPSpace — University of Pretoria Institutional Repository |
| publishDate | 2022 |
| publishDateRange | 2022 |
| publishDateSort | 2022 |
| publisher | University of Pretoria |
| publisherStr | University of Pretoria |
| record_format | dspace |
| source_str | UPSpace — University of Pretoria Institutional Repository |
| spelling | oai:repository.up.ac.za:2263/85374 A study of financial literacy measurement tools for financial professionals in retail banks in South Africa Myburgh, Suzanne Padayachee, Samandree UCTD Mini Dissertation (MBA)--University of Pretoria, 2021. Financial literacy is one of the most important considerations for leadership teams in South Africa’s retail banks today, and ignoring the issue may result in further economic downfall for many. South Africa is riddled by inequalities, with a key contribution to this being the low levels of financial literacy. To ascertain where the biggest impact can be made, it needs to be understood how financial literacy can be measured. The role of South African retail banks, in collaboration with financial professionals such as wealth managers and financial advisors, was explored here to understand their impact on financial literacy education and financial literacy measurement. The purpose of the research was to gain further insights into the role that financial professionals in South African retail banks play in regard to the concept of financial literacy. Both the demographics and the current economic situation mean that measurement of financial literacy is an important concept to explore, in addition to the above. This research aimed to understand and explore the concept of utilising financial professionals to enhance financial literacy and financial literacy measurement in South Africa. This study was objectives-based, focusing on exploratory research. Deductive reasoning was the research approach followed, together with a qualitative research methodology. Eighteen financial professionals – predominantly from one retail bank in South Africa – formed part of the interview sample. Data was analysed using a thematic approach with the aid of ATLAS.ti software. The research established that financial professionals play a significant role in financial literacy education and measurement within the retail banking ecosystem. The research concludes that measurement of financial literacy should be considered a more significant topic, so enabling financial professionals to be better equipped to perform their roles. Incentives would assist here. zl22 Gordon Institute of Business Science (GIBS) MBA Unrestricted 2022-05-17T11:20:34Z 2022-05-17T11:20:34Z 2022/04/07 2021 Mini Dissertation * https://repository.up.ac.za/handle/2263/85374 en © 2020 University of Pretoria. All rights reserved. The copyright in this work vests in the University of Pretoria. No part of this work may be reproduced or transmitted in any form or by any means, without the prior written permission of the University of Pretoria. application/pdf University of Pretoria |
| spellingShingle | UCTD A study of financial literacy measurement tools for financial professionals in retail banks in South Africa |
| title | A study of financial literacy measurement tools for financial professionals in retail banks in South Africa |
| title_full | A study of financial literacy measurement tools for financial professionals in retail banks in South Africa |
| title_fullStr | A study of financial literacy measurement tools for financial professionals in retail banks in South Africa |
| title_full_unstemmed | A study of financial literacy measurement tools for financial professionals in retail banks in South Africa |
| title_short | A study of financial literacy measurement tools for financial professionals in retail banks in South Africa |
| title_sort | study of financial literacy measurement tools for financial professionals in retail banks in south africa |
| topic | UCTD |
| url | https://repository.up.ac.za/handle/2263/85374 |