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Exploring challenges to teamwork and strategies to enhance teamwork in the emergency department of a private hospital in Gauteng

Thesis (MSc (Nursing Science))--University of Pretoria, 2022.

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Other Authors: Filmalter, Cecilia Jacoba
Format: Thesis
Language:English
Published: University of Pretoria 2022
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access_status_str Open Access
author2 Filmalter, Cecilia Jacoba
author_browse Filmalter, Cecilia Jacoba
author_facet Filmalter, Cecilia Jacoba
collection Thesis
dc_rights_str_mv © 2022 University of Pretoria. All rights reserved. The copyright in this work vests in the University of Pretoria. No part of this work may be reproduced or transmitted in any form or by any means, without the prior written permission of the University of Pretoria.
description Thesis (MSc (Nursing Science))--University of Pretoria, 2022.
format Thesis
id oai:repository.up.ac.za:2263/86314
institution University of Pretoria (South Africa)
language English
last_indexed 2026-06-10T12:36:42.914Z
license_str Other — see source repository
provenance_str_mv Harvested via OAI-PMH from UPSpace — University of Pretoria Institutional Repository
publishDate 2022
publishDateRange 2022
publishDateSort 2022
publisher University of Pretoria
publisherStr University of Pretoria
record_format dspace
source_str UPSpace — University of Pretoria Institutional Repository
spelling oai:repository.up.ac.za:2263/86314 Exploring challenges to teamwork and strategies to enhance teamwork in the emergency department of a private hospital in Gauteng Filmalter, Cecilia Jacoba mjk1205@live.co.za Heyns, Tanya Kruger, Mariska UCTD Teamwork Appreciative inquiry Collaboration Therapeutic relationships Emergency Department Thesis (MSc (Nursing Science))--University of Pretoria, 2022. Introduction Effective teamwork in the fast-paced environment of the emergency department is essential to patient safety and staff satisfaction. Patient safety, quality of care and staff satisfaction are directly proportional to the level of teamwork in the emergency department. A shared philosophy and collaboration between healthcare professionals play a vital part in effective teamwork. Maintaining a positive therapeutic relationship is key to ensuring a well-functioning team. Lack of teamwork in the emergency department has damaging effects on patient care and safety, as well as staff satisfaction. The conflict between healthcare professionals is disruptive to the therapeutic environment and teamwork. Aim and Objectives of the Study The study aimed was to explore and describe teamwork challenges between healthcare professionals working in the emergency department (ED) of a private hospital by employing the principles of a semi-structured individual interview process. The objectives were to explore and describe the current teamwork challenges in the chosen setting between doctors and nurses and find strategies to overcome challenges. Research Design and Methods This study followed a qualitative, descriptive and explorative design to understand and describe the phenomenon of teamwork between healthcare professionals in the selected emergency department. Specifically, the reflective views of the team members regarding the teamwork between doctors and nurses. Set in a private hospital in Gauteng, a sample of five nurses and five doctors from the population of healthcare professionals working in the selected ED, selected by purposive sampling, participated in this study. Data was collected by employing virtual individual interviews, using a semi-structured questions guide, based on an appreciative inquiry perspective. A deductive data analysis process was used to generate themes with categories and sub-categories. Findings The study identified three main themes relevant to the perceptions of teamwork challenges in the specified setting: Theme 1: Poor team satisfaction. Theme 2: Lacking team unity. Theme 3: Ineffective leadership. Based on these themes, several strategies were suggested by the participants to improve the teamwork in the ED. This demonstrates that healthcare professionals possess the necessary knowledge to identify teamwork challenges within their team and understand attainable strategies to enhance effective teamwork. Nursing Science MNur Unrestricted 2022-07-20T07:55:35Z 2022-07-20T07:55:35Z 2022 2022 Thesis * S2022 https://repository.up.ac.za/handle/2263/86314 https://doi.org/10.25403/UPresearchdata.20325468 en © 2022 University of Pretoria. All rights reserved. The copyright in this work vests in the University of Pretoria. No part of this work may be reproduced or transmitted in any form or by any means, without the prior written permission of the University of Pretoria. application/pdf University of Pretoria
spellingShingle UCTD
Teamwork
Appreciative inquiry
Collaboration
Therapeutic relationships
Emergency Department
Exploring challenges to teamwork and strategies to enhance teamwork in the emergency department of a private hospital in Gauteng
title Exploring challenges to teamwork and strategies to enhance teamwork in the emergency department of a private hospital in Gauteng
title_full Exploring challenges to teamwork and strategies to enhance teamwork in the emergency department of a private hospital in Gauteng
title_fullStr Exploring challenges to teamwork and strategies to enhance teamwork in the emergency department of a private hospital in Gauteng
title_full_unstemmed Exploring challenges to teamwork and strategies to enhance teamwork in the emergency department of a private hospital in Gauteng
title_short Exploring challenges to teamwork and strategies to enhance teamwork in the emergency department of a private hospital in Gauteng
title_sort exploring challenges to teamwork and strategies to enhance teamwork in the emergency department of a private hospital in gauteng
topic UCTD
Teamwork
Appreciative inquiry
Collaboration
Therapeutic relationships
Emergency Department
url https://repository.up.ac.za/handle/2263/86314
https://doi.org/10.25403/UPresearchdata.20325468