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An investigation of guidelines for the adoption of a sustainable enterprise resource planning system : a South African government institution perspective

Dissertation (MCom (Informatics))--Univerity of Pretoria, 2022.

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Other Authors: Pillay, Komla
Format: Thesis
Language:English
Published: University of Pretoria 2022
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access_status_str Open Access
author2 Pillay, Komla
author_browse Pillay, Komla
author_facet Pillay, Komla
collection Thesis
dc_rights_str_mv © 2022 University of Pretoria. All rights reserved. The copyright in this work vests in the University of Pretoria. No part of this work may be reproduced or transmitted in any form or by any means, without the prior written permission of the University of Pretoria.
description Dissertation (MCom (Informatics))--Univerity of Pretoria, 2022.
format Thesis
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institution University of Pretoria (South Africa)
language English
last_indexed 2026-06-10T12:38:34.370Z
license_str Other — see source repository
provenance_str_mv Harvested via OAI-PMH from UPSpace — University of Pretoria Institutional Repository
publishDate 2022
publishDateRange 2022
publishDateSort 2022
publisher University of Pretoria
publisherStr University of Pretoria
record_format dspace
source_str UPSpace — University of Pretoria Institutional Repository
spelling oai:repository.up.ac.za:2263/88849 An investigation of guidelines for the adoption of a sustainable enterprise resource planning system : a South African government institution perspective Pillay, Komla tahani.shimange@gmail.com Shimange, Tahani UCTD Enterprise Resource Planning (ERP) South African government institutions Information systems South African Government Dissertation (MCom (Informatics))--Univerity of Pretoria, 2022. This study aims to investigate the feasibility for South African government institutions to adopt guidelines that will assist in adopting a sustainable ERP system to improve their information systems strategy and thus reduce costs brought about by the inadequate use of resources. A systemised literature review was carried out from reputable journals to identify factors that contribute to the successful implementation of ERP systems and aspects that are seen to restrict the adoption of a fully integrated system. This study followed the mixed research methodology (qualitative dominating). In order to collect a variety of data in this study, a survey was distributed to 20 participants with closed-ended questions to collect numerical or quantitative data and open-ended questions to collect narrative or qualitative data in the same study. The TOE process model framework and a set of “critical success factors” were combined from the literature to provide a framework from which survey questions were developed. Quantitative data were analysed using excel, while qualitative data were analysed by identifying themes (thematic analysis) in the data gathered. There were 103 initial codes extracted while analysing the data generated from the open-ended questions in Atlas.ti. A total of 57 codes were chosen after constant comparison and merging of comparable codes. 13 factors were identified that allow ERP systems to be successfully implemented and used. Nineteen issues that restrict ERP implementation and its full adoption were also identified in the field study. The current state of ERP implementation and adoption in the organisation under investigation indicate that the ERP system is being accepted successfully and that growth is being achieved gradually and steadily. It also suggested that the platform has a reasonable adoption rate and is adequately supported. The maturity of the organisation and system is high, and all modules are in use. The study was significant in that it focused on the concerns and obstacles that organisations experience before adopting ERP projects and the challenges that arise after the system is adopted. Furthermore, this research adds to a better knowledge and analysis of core competencies to establish corrective measures before the occurrence of various issues and obstacles during the installation of ERP systems in organisations. The significance of the results is in that a framework of guidelines has been developed. This makes it an original contribution to the body of knowledge. UP Postgraduate Masters Research Bursary Informatics MCom (Informatics) Unrestricted 2022-12-22T09:34:43Z 2022-12-22T09:34:43Z 2023-04 2022 Dissertation Shimange, T 2022, An Investigation of Guidelines for The Adoption of a Sustainable Enterprise Resource Planning System: A South African Government Institution Perspective, MCom dissertation, University of Pretoria, Pretoria, viewed yymmdd https://repository.up.ac.za/handle/2263/88849 https://repository.up.ac.za/handle/2263/88849 DOI: https://doi.org/10.25403/UPresearchdata.21688283 https://doi.org/10.25403/UPresearchdata.21688283 en © 2022 University of Pretoria. All rights reserved. The copyright in this work vests in the University of Pretoria. No part of this work may be reproduced or transmitted in any form or by any means, without the prior written permission of the University of Pretoria. application/pdf University of Pretoria
spellingShingle UCTD
Enterprise Resource Planning (ERP)
South African government institutions
Information systems
South African Government
An investigation of guidelines for the adoption of a sustainable enterprise resource planning system : a South African government institution perspective
title An investigation of guidelines for the adoption of a sustainable enterprise resource planning system : a South African government institution perspective
title_full An investigation of guidelines for the adoption of a sustainable enterprise resource planning system : a South African government institution perspective
title_fullStr An investigation of guidelines for the adoption of a sustainable enterprise resource planning system : a South African government institution perspective
title_full_unstemmed An investigation of guidelines for the adoption of a sustainable enterprise resource planning system : a South African government institution perspective
title_short An investigation of guidelines for the adoption of a sustainable enterprise resource planning system : a South African government institution perspective
title_sort investigation of guidelines for the adoption of a sustainable enterprise resource planning system a south african government institution perspective
topic UCTD
Enterprise Resource Planning (ERP)
South African government institutions
Information systems
South African Government
url https://repository.up.ac.za/handle/2263/88849
https://doi.org/10.25403/UPresearchdata.21688283