Full Text Available
Note: Clicking the button above will open the full text document at the original institutional repository in a new window.
An exploration of community perceptions of elements of corporate social investments and value creation : a stakeholder theory perspective
Thesis (PhD)--University of Pretoria, 2022.
Saved in:
| Other Authors: | |
|---|---|
| Format: | Thesis |
| Language: | English |
| Published: |
University of Pretoria
2023
|
| Subjects: | |
| Tags: |
No Tags, Be the first to tag this record!
|
| _version_ | 1867613473939128320 |
|---|---|
| access_status_str | Open Access |
| author2 | Pattit, Katherina |
| author_browse | Pattit, Katherina |
| author_facet | Pattit, Katherina |
| collection | Thesis |
| dc_rights_str_mv | © 2021 University of Pretoria. All rights reserved. The copyright in this work vests in the University of Pretoria. No part of this work may be reproduced or transmitted in any form or by any means, without the prior written permission of the University of Pretoria. |
| description | Thesis (PhD)--University of Pretoria, 2022. |
| format | Thesis |
| id | oai:repository.up.ac.za:2263/90006 |
| institution | University of Pretoria (South Africa) |
| language | English |
| last_indexed | 2026-06-10T12:36:42.914Z |
| license_str | Other — see source repository |
| provenance_str_mv | Harvested via OAI-PMH from UPSpace — University of Pretoria Institutional Repository |
| publishDate | 2023 |
| publishDateRange | 2023 |
| publishDateSort | 2023 |
| publisher | University of Pretoria |
| publisherStr | University of Pretoria |
| record_format | dspace |
| source_str | UPSpace — University of Pretoria Institutional Repository |
| spelling | oai:repository.up.ac.za:2263/90006 An exploration of community perceptions of elements of corporate social investments and value creation : a stakeholder theory perspective Pattit, Katherina ichelp@gibs.co.za Myres, Kerrin Masekoameng, Kolobe Elizabeth UCTD Corporate Social Investment (CSI) Value creation Community perceptions Stakeholder theory Thesis (PhD)--University of Pretoria, 2022. Value creation is central to stakeholder theory, which suggests that firms should take into account the interests of, and create value for, all its stakeholders. However, literature on stakeholder value creation has focused on value creation processes and elements of value creation for other stakeholders such as suppliers, shareholders and customers, with limited attention on communities as a stakeholder. Meanwhile, the limited literature available on community/social value creation has focused on the definition of the construct and observed outcomes of the value creation process without investigating elements that influence such outcomes. This research addressed this gap by exploring communities’ interpretation of elements that influence social value outcomes and appraisals of such outcomes, based on their experience of Corporate Social Investment (CSI) initiatives. The study used a qualitative multiple case study approach focusing on three communities in different geographic areas of South Africa that had experience with CSI projects implemented by three different firms in their locality. A total of 39 semi-structured interviews were conducted with community members in these communities. The findings of this study provide a community perspective of various elements that affect social value creation, value capture and value sustenance. These include elements such as local government involvement, firm understanding of local social needs, quality of engagements and corruption. By providing a community perspective of these elements, this research makes a contribution to stakeholder theory of value creation which has for a long time lacked this perspective. The study also present various reference states or factors that influence community perceptions and judgements (satisfaction or dissatisfaction) with CSI activities of a particular firm. These include external reference states such as communities’ comparison of what they received from a firm versus that received by other communities, the presence of offsetting and trade-off conditions, as well as internal reference states such as perceived firm capabilities and perceived econo-political justice. By highlighting these elements, this research expands theories regarding various reference states that influence stakeholder judgements. Consequently, the study presents a model for social value judgement from a community perspective. Gordon Institute of Business Science (GIBS) PhD Unrestricted 2023-03-07T09:39:19Z 2023-03-07T09:39:19Z 2023 2022-11-21 Thesis * https://repository.up.ac.za/handle/2263/90006 en © 2021 University of Pretoria. All rights reserved. The copyright in this work vests in the University of Pretoria. No part of this work may be reproduced or transmitted in any form or by any means, without the prior written permission of the University of Pretoria. application/pdf application/pdf University of Pretoria |
| spellingShingle | UCTD Corporate Social Investment (CSI) Value creation Community perceptions Stakeholder theory An exploration of community perceptions of elements of corporate social investments and value creation : a stakeholder theory perspective |
| title | An exploration of community perceptions of elements of corporate social investments and value creation : a stakeholder theory perspective |
| title_full | An exploration of community perceptions of elements of corporate social investments and value creation : a stakeholder theory perspective |
| title_fullStr | An exploration of community perceptions of elements of corporate social investments and value creation : a stakeholder theory perspective |
| title_full_unstemmed | An exploration of community perceptions of elements of corporate social investments and value creation : a stakeholder theory perspective |
| title_short | An exploration of community perceptions of elements of corporate social investments and value creation : a stakeholder theory perspective |
| title_sort | exploration of community perceptions of elements of corporate social investments and value creation a stakeholder theory perspective |
| topic | UCTD Corporate Social Investment (CSI) Value creation Community perceptions Stakeholder theory |
| url | https://repository.up.ac.za/handle/2263/90006 |