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Leading from a distance: Exploring leadership effectiveness and identity approaches when traditional teams are working from home

Mini Dissertation (MBA)--University of Pretoria, 2022.

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Other Authors: Ndletyana, Dorothy
Format: Thesis
Language:English
Published: University of Pretoria 2023
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access_status_str Open Access
author2 Ndletyana, Dorothy
author_browse Ndletyana, Dorothy
author_facet Ndletyana, Dorothy
collection Thesis
dc_rights_str_mv © 2023 University of Pretoria. All rights reserved. The copyright in this work vests in the University of Pretoria. No part of this work may be reproduced or transmitted in any form or by any means, without the prior written permission of the University of Pretoria.
description Mini Dissertation (MBA)--University of Pretoria, 2022.
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institution University of Pretoria (South Africa)
language English
last_indexed 2026-06-10T12:36:43.511Z
license_str Other — see source repository
provenance_str_mv Harvested via OAI-PMH from UPSpace — University of Pretoria Institutional Repository
publishDate 2023
publishDateRange 2023
publishDateSort 2023
publisher University of Pretoria
publisherStr University of Pretoria
record_format dspace
source_str UPSpace — University of Pretoria Institutional Repository
spelling oai:repository.up.ac.za:2263/90859 Leading from a distance: Exploring leadership effectiveness and identity approaches when traditional teams are working from home Ndletyana, Dorothy ichelp@gibs.co.za Van Nieuwkerk, Marieke UCTD Mini Dissertation (MBA)--University of Pretoria, 2022. The sudden onset of the COVID-19 pandemic that enforced remote working changed the way organisations operate turning many face-to-face teams into virtual teams overnight with little warning. The digital transformation of work has changed the essence of how teams function which presents new leadership challenges as traditional leadership is deemed suboptimal for virtual environments. However, virtual leadership may not be a simple extension of traditional leadership practices suggesting new leadership skills are required to straddle the hybrid working model that fuses both virtual and in-person settings successfully. As studies in hybrid leadership are in short supply, this study explored how enforced remote working influenced leaders’ effectiveness and identity when managing traditional teams remotely, both of which play a critical role in performance. Data was collected from 12 semi-structured interviews with leaders to understand their experiences of leadership in this context by means of a qualitative, exploratory study. The findings suggest that leading with empathy through prioritising mental health and well-being of teams, being flexible in expectations of when and where work is conducted, embracing new technology and being the custodians of online tools and etiquette are some of the virtual leadership skills required. In addition, the findings suggest that leadership presence and influence is negatively influenced due to the lack of face-to-face engagements along with other known disadvantages of virtual teams. This study provides insights and recommendations for leading teams in hybrid environments, which is fast becoming the preferred way to work pt23 Gordon Institute of Business Science (GIBS) MBA Unrestricted 2023-05-28T16:59:41Z 2023-05-28T16:59:41Z 19-04-2023 2022 Mini Dissertation * A2023 http://hdl.handle.net/2263/90859 en © 2023 University of Pretoria. All rights reserved. The copyright in this work vests in the University of Pretoria. No part of this work may be reproduced or transmitted in any form or by any means, without the prior written permission of the University of Pretoria. application/pdf University of Pretoria
spellingShingle UCTD
Leading from a distance: Exploring leadership effectiveness and identity approaches when traditional teams are working from home
title Leading from a distance: Exploring leadership effectiveness and identity approaches when traditional teams are working from home
title_full Leading from a distance: Exploring leadership effectiveness and identity approaches when traditional teams are working from home
title_fullStr Leading from a distance: Exploring leadership effectiveness and identity approaches when traditional teams are working from home
title_full_unstemmed Leading from a distance: Exploring leadership effectiveness and identity approaches when traditional teams are working from home
title_short Leading from a distance: Exploring leadership effectiveness and identity approaches when traditional teams are working from home
title_sort leading from a distance exploring leadership effectiveness and identity approaches when traditional teams are working from home
topic UCTD
url http://hdl.handle.net/2263/90859