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The effects of employee commitment on successful strategy implementation : a survey of retail banks in South Africa

Mini Dissertation (MBA)--University of Pretoria, 2022.

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Other Authors: Vermaak, Andre
Format: Thesis
Language:English
Published: University of Pretoria 2023
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access_status_str Open Access
author2 Vermaak, Andre
author_browse Vermaak, Andre
author_facet Vermaak, Andre
collection Thesis
dc_rights_str_mv © 2023 University of Pretoria. All rights reserved. The copyright in this work vests in the University of Pretoria. No part of this work may be reproduced or transmitted in any form or by any means, without the prior written permission of the University of Pretoria.
description Mini Dissertation (MBA)--University of Pretoria, 2022.
format Thesis
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institution University of Pretoria (South Africa)
language English
last_indexed 2026-06-10T12:37:50.718Z
license_str Other — see source repository
provenance_str_mv Harvested via OAI-PMH from UPSpace — University of Pretoria Institutional Repository
publishDate 2023
publishDateRange 2023
publishDateSort 2023
publisher University of Pretoria
publisherStr University of Pretoria
record_format dspace
source_str UPSpace — University of Pretoria Institutional Repository
spelling oai:repository.up.ac.za:2263/90867 The effects of employee commitment on successful strategy implementation : a survey of retail banks in South Africa Vermaak, Andre ichelp@gibs.co.za Dlamini, Melba UCTD Mini Dissertation (MBA)--University of Pretoria, 2022. The purpose of the study is to investigate the relationship between employee commitment and successful strategy implementation in retail banking in South Africa. Successful implementation of strategy is key for organisations to remain competitive. Numerous organisations have perfected their strategy formulation process, but subsequently fail to move from formulation to implementation. Accordingly, this study explores the field of strategy implementation, and focuses on employee commitment as a factor for successful strategy implementation. Data was collected through a selfadministered questionnaire given to participants working in retail banking and involved in strategy implementation. A total of 104 responses were received. The findings revealed that employee commitment had a significant effect on successful strategy implementation. Furthermore, successful strategy implementation was affected by factors, such as employees not being involved in strategy planning and formulation, projects not completed within the allocated time and budget, employees not being rewarded for successfully implementing projects, lack of feedback on strategic initiatives, and leaders failing to clearly communicate the strategy. It is recommended that organisations use employee commitment as a lever for successful strategy implementation. This will increase employee commitment and address the factors identified to impact strategy implementation. The value of this study lies in its exploration of the relationship between employee commitment and successful implementation in the South Africa context. pt23 Gordon Institute of Business Science (GIBS) MBA Unrestricted 2023-05-28T16:59:42Z 2023-05-28T16:59:42Z 19-04-2023 2022 Mini Dissertation * A2023 http://hdl.handle.net/2263/90867 en © 2023 University of Pretoria. All rights reserved. The copyright in this work vests in the University of Pretoria. No part of this work may be reproduced or transmitted in any form or by any means, without the prior written permission of the University of Pretoria. application/pdf University of Pretoria
spellingShingle UCTD
The effects of employee commitment on successful strategy implementation : a survey of retail banks in South Africa
title The effects of employee commitment on successful strategy implementation : a survey of retail banks in South Africa
title_full The effects of employee commitment on successful strategy implementation : a survey of retail banks in South Africa
title_fullStr The effects of employee commitment on successful strategy implementation : a survey of retail banks in South Africa
title_full_unstemmed The effects of employee commitment on successful strategy implementation : a survey of retail banks in South Africa
title_short The effects of employee commitment on successful strategy implementation : a survey of retail banks in South Africa
title_sort effects of employee commitment on successful strategy implementation a survey of retail banks in south africa
topic UCTD
url http://hdl.handle.net/2263/90867