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The experience of the virtual onboarding process for knowledge workers in South Africa

Mini Dissertation (MBA)--University of Pretoria, 2022.

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Other Authors: Smith, Sean
Format: Thesis
Language:English
Published: University of Pretoria 2023
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access_status_str Open Access
author2 Smith, Sean
author_browse Smith, Sean
author_facet Smith, Sean
collection Thesis
dc_rights_str_mv © 2023 University of Pretoria. All rights reserved. The copyright in this work vests in the University of Pretoria. No part of this work may be reproduced or transmitted in any form or by any means, without the prior written permission of the University of Pretoria.
description Mini Dissertation (MBA)--University of Pretoria, 2022.
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institution University of Pretoria (South Africa)
language English
last_indexed 2026-06-10T12:38:52.535Z
license_str Other — see source repository
provenance_str_mv Harvested via OAI-PMH from UPSpace — University of Pretoria Institutional Repository
publishDate 2023
publishDateRange 2023
publishDateSort 2023
publisher University of Pretoria
publisherStr University of Pretoria
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source_str UPSpace — University of Pretoria Institutional Repository
spelling oai:repository.up.ac.za:2263/90884 The experience of the virtual onboarding process for knowledge workers in South Africa Smith, Sean ichelp@gibs.co.za Katerere, Fiona UCTD Mini Dissertation (MBA)--University of Pretoria, 2022. Employee onboarding is a crucial process that has served both the new employee and the organisation in ensuring that there is a seamless integration into a new working environment. The ways of work in the knowledge economy have changed post the COVID-19 pandemic with an increase in full-time remote work as well as hybrid working models. It has become imperative for organisations to be conscious of the techniques to not only attract talent in a competitive environment but also instil and maintain high employee engagement levels. This research aims to explore the emerging themes from the lived experiences of knowledge workers in South Africa who have undergone a virtual onboarding process as well as explore how this has influenced their level of engagement. The study was conducted through a qualitative methodology through phenomenology to allow for in-depth analysis of the lived experiences of the employees who have undergone virtual onboarding and consequently understanding their corresponding levels of engagement. Twelve participants were purposively sampled from the Financial Services, Engineering, Mining, Insurance, and Health sectors to participate in semi-structured interviews. The different sectors allowed for diverse experiences drawn from a wide range of knowledge workers which resulted in the collation of rich information. The thematic data analysis and the results thereof revealed that knowledge workers have a positive experience of the virtual onboarding process and this in turn increases employee engagement pt23 Gordon Institute of Business Science (GIBS) MBA Unrestricted 2023-05-28T16:59:45Z 2023-05-28T16:59:45Z 19-04-2023 2022 Mini Dissertation * A2023 http://hdl.handle.net/2263/90884 en © 2023 University of Pretoria. All rights reserved. The copyright in this work vests in the University of Pretoria. No part of this work may be reproduced or transmitted in any form or by any means, without the prior written permission of the University of Pretoria. application/pdf University of Pretoria
spellingShingle UCTD
The experience of the virtual onboarding process for knowledge workers in South Africa
title The experience of the virtual onboarding process for knowledge workers in South Africa
title_full The experience of the virtual onboarding process for knowledge workers in South Africa
title_fullStr The experience of the virtual onboarding process for knowledge workers in South Africa
title_full_unstemmed The experience of the virtual onboarding process for knowledge workers in South Africa
title_short The experience of the virtual onboarding process for knowledge workers in South Africa
title_sort experience of the virtual onboarding process for knowledge workers in south africa
topic UCTD
url http://hdl.handle.net/2263/90884