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Remote work adoption’s influence on engagement, job satisfaction, discretionary effort and turnover intention : insights from remote workers in a post-Covid-19 pandemic business environment

Mini Dissertation (MBA)--University of Pretoria, 2022.

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Other Authors: Balkissoon, Rishal
Format: Thesis
Language:English
Published: University of Pretoria 2023
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access_status_str Open Access
author2 Balkissoon, Rishal
author_browse Balkissoon, Rishal
author_facet Balkissoon, Rishal
collection Thesis
dc_rights_str_mv © 2023 University of Pretoria. All rights reserved. The copyright in this work vests in the University of Pretoria. No part of this work may be reproduced or transmitted in any form or by any means, without the prior written permission of the University of Pretoria.
description Mini Dissertation (MBA)--University of Pretoria, 2022.
format Thesis
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institution University of Pretoria (South Africa)
language English
last_indexed 2026-06-10T12:36:37.472Z
license_str Other — see source repository
provenance_str_mv Harvested via OAI-PMH from UPSpace — University of Pretoria Institutional Repository
publishDate 2023
publishDateRange 2023
publishDateSort 2023
publisher University of Pretoria
publisherStr University of Pretoria
record_format dspace
source_str UPSpace — University of Pretoria Institutional Repository
spelling oai:repository.up.ac.za:2263/90908 Remote work adoption’s influence on engagement, job satisfaction, discretionary effort and turnover intention : insights from remote workers in a post-Covid-19 pandemic business environment Balkissoon, Rishal ichelp@gibs.co.za Marston, Robert UCTD Mini Dissertation (MBA)--University of Pretoria, 2022. While the concept of remote work has existed since the 1970s adoption by organisations has been limited. This rapidly changed during 2020, when lockdowns imposed by governments across the globe to curb the spread of the Covid-19 virus forced many organisations to close their offices and adopt remote work. As a result, many organisations and workers were exposed to remote work and have found both advantages and disadvantages of the practice. With the Covid-19 pandemic now subsiding and restrictions lifted this research seeks to provide insights into the impact of remote work on workers in a post-pandemic business context. This research study employed a qualitative research methodology, with 16 in-depth semistructured interviews conducted with workers who have recently experienced remote work. These interviews explore the lived experiences of the participants and focused on the impact of remote work on the key constructs of engagement, job satisfaction, discretionary effort and intention to turnover. The results from this study provide empirical evidence to support the body of knowledge on remote work and further contributes through the analysis of remote work in a postpandemic business environment. The research report also provides practical implications and considerations for management to consider when adopting remote work. pt23 Gordon Institute of Business Science (GIBS) MBA Unrestricted 2023-05-28T16:59:49Z 2023-05-28T16:59:49Z 19-04-2023 2022 Mini Dissertation * A2023 http://hdl.handle.net/2263/90908 en © 2023 University of Pretoria. All rights reserved. The copyright in this work vests in the University of Pretoria. No part of this work may be reproduced or transmitted in any form or by any means, without the prior written permission of the University of Pretoria. application/pdf University of Pretoria
spellingShingle UCTD
Remote work adoption’s influence on engagement, job satisfaction, discretionary effort and turnover intention : insights from remote workers in a post-Covid-19 pandemic business environment
title Remote work adoption’s influence on engagement, job satisfaction, discretionary effort and turnover intention : insights from remote workers in a post-Covid-19 pandemic business environment
title_full Remote work adoption’s influence on engagement, job satisfaction, discretionary effort and turnover intention : insights from remote workers in a post-Covid-19 pandemic business environment
title_fullStr Remote work adoption’s influence on engagement, job satisfaction, discretionary effort and turnover intention : insights from remote workers in a post-Covid-19 pandemic business environment
title_full_unstemmed Remote work adoption’s influence on engagement, job satisfaction, discretionary effort and turnover intention : insights from remote workers in a post-Covid-19 pandemic business environment
title_short Remote work adoption’s influence on engagement, job satisfaction, discretionary effort and turnover intention : insights from remote workers in a post-Covid-19 pandemic business environment
title_sort remote work adoption s influence on engagement job satisfaction discretionary effort and turnover intention insights from remote workers in a post covid 19 pandemic business environment
topic UCTD
url http://hdl.handle.net/2263/90908