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Overcoming employee resistance to internally driven organisational changes
Mini Dissertation (MBA)--University of Pretoria, 2022.
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| Format: | Thesis |
| Language: | English |
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University of Pretoria
2023
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| _version_ | 1867613590716940288 |
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| access_status_str | Open Access |
| author2 | Maphalala, Jabu |
| author_browse | Maphalala, Jabu |
| author_facet | Maphalala, Jabu |
| collection | Thesis |
| dc_rights_str_mv | © 2023 University of Pretoria. All rights reserved. The copyright in this work vests in the University of Pretoria. No part of this work may be reproduced or transmitted in any form or by any means, without the prior written permission of the University of Pretoria. |
| description | Mini Dissertation (MBA)--University of Pretoria, 2022. |
| format | Thesis |
| id | oai:repository.up.ac.za:2263/90914 |
| institution | University of Pretoria (South Africa) |
| language | English |
| last_indexed | 2026-06-10T12:38:34.370Z |
| license_str | Other — see source repository |
| provenance_str_mv | Harvested via OAI-PMH from UPSpace — University of Pretoria Institutional Repository |
| publishDate | 2023 |
| publishDateRange | 2023 |
| publishDateSort | 2023 |
| publisher | University of Pretoria |
| publisherStr | University of Pretoria |
| record_format | dspace |
| source_str | UPSpace — University of Pretoria Institutional Repository |
| spelling | oai:repository.up.ac.za:2263/90914 Overcoming employee resistance to internally driven organisational changes Maphalala, Jabu ichelp@gibs.co.za Matutu, Andiswa UCTD Mini Dissertation (MBA)--University of Pretoria, 2022. In recent years, organisational changes have become a norm because of factors such as globalisation, innovation, and rapid technological changes. Organisations must be flexible to be sustainable and gain competitive advantage. The recent COVID-19 outbreak has also necessitated organisations to restructure the way they do business to respond to the negative impact that the pandemic brought to businesses. Despite organisational changes becoming common, the implementation of change initiatives in organisations are said to be mostly unsuccessful. These failures cost organisations large amounts of money. One of the known reasons why organisational changes fail is employee resistance to organisational changes. Employees are key in the implementation of organisational changes and their buyin is crucial for the successful implementation of internally driven organisational changes. The objective of this research was to explore ways in which leaders encourage employees to enthusiastically adopt internally driven organisational changes. A qualitative study was done which focused on employees in the professional accounting and consulting sector in South Africa. The data was collected from fourteen employees using semi-structured interviews. The study revealed that employee resistance can be a product of various factors such as lack of, or poor communication, exclusion of employees from the change process, perceived negative impact of the change to employees, fear of job losses and perceived benefit of the changes to the organisation. Furthermore, the study revealed that social identity plays a crucial role in encouraging employees to enthusiastically adopt organisational changes. Employees who felt like the needs of their social groups were considered during the implementation of organisational changes did not resist the changes. Lastly, the findings showed that leaders play an important role in influencing employee attitudes for internally driven organisational changes. pt23 Gordon Institute of Business Science (GIBS) MBA Unrestricted 2023-05-28T16:59:50Z 2023-05-28T16:59:50Z 19-04-2023 2022 Mini Dissertation * A2023 http://hdl.handle.net/2263/90914 en © 2023 University of Pretoria. All rights reserved. The copyright in this work vests in the University of Pretoria. No part of this work may be reproduced or transmitted in any form or by any means, without the prior written permission of the University of Pretoria. application/pdf University of Pretoria |
| spellingShingle | UCTD Overcoming employee resistance to internally driven organisational changes |
| title | Overcoming employee resistance to internally driven organisational changes |
| title_full | Overcoming employee resistance to internally driven organisational changes |
| title_fullStr | Overcoming employee resistance to internally driven organisational changes |
| title_full_unstemmed | Overcoming employee resistance to internally driven organisational changes |
| title_short | Overcoming employee resistance to internally driven organisational changes |
| title_sort | overcoming employee resistance to internally driven organisational changes |
| topic | UCTD |
| url | http://hdl.handle.net/2263/90914 |