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Determining the knowledge and experience of the performance management and development system amongst nurses at the district hospital in Tshwane

Dissertation (MAdmin (Public Management and Policy))--University of Pretoria, 2022.

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Other Authors: Nhede, Norman Tafirenyika
Format: Thesis
Language:English
Published: University of Pretoria 2023
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access_status_str Open Access
author2 Nhede, Norman Tafirenyika
author_browse Nhede, Norman Tafirenyika
author_facet Nhede, Norman Tafirenyika
collection Thesis
dc_rights_str_mv © 2023 University of Pretoria. All rights reserved. The copyright in this work vests in the University of Pretoria. No part of this work may be reproduced or transmitted in any form or by any means, without the prior written permission of the University of Pretoria.
description Dissertation (MAdmin (Public Management and Policy))--University of Pretoria, 2022.
format Thesis
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institution University of Pretoria (South Africa)
language English
last_indexed 2026-06-10T12:39:22.254Z
license_str Other — see source repository
provenance_str_mv Harvested via OAI-PMH from UPSpace — University of Pretoria Institutional Repository
publishDate 2023
publishDateRange 2023
publishDateSort 2023
publisher University of Pretoria
publisherStr University of Pretoria
record_format dspace
source_str UPSpace — University of Pretoria Institutional Repository
spelling oai:repository.up.ac.za:2263/91036 Determining the knowledge and experience of the performance management and development system amongst nurses at the district hospital in Tshwane Nhede, Norman Tafirenyika shoba.govender@up.ac.za Buch, Eric Govender, Shobana Performance Management Motivation Knowledge Experience Nurses Performance Management and Development System (PMDS) District hospital Feedback Training UCTD Dissertation (MAdmin (Public Management and Policy))--University of Pretoria, 2022. The Performance Management and Development System was introduced by the South African government as a tool for monitoring and managing public sector performance, including healthcare. In order to implement it correctly, implementers must possess the necessary skills and knowledge. Studies have shown that nurses in several public health clinics lack knowledge and experience of the Performance Management and Development System. However, there have been little or no research studies found at district hospitals. Therefore, this study focuses on determining the knowledge and experience of the Performance Management and Development System amongst registered nurses at a district hospital in Tshwane. The research was carried out in a natural setting, namely the health institution where Performance Management and Development System activities were taking place. The study employed a quantitative and descriptive design and data was collected using a structured questionnaire. Data were analysed using the Statistical software for data science. The study found that participants had limited knowledge with regard to training and the processes of the system, and their experiences revealed that supervisor feedback was inadequate and nurses felt demotivated by the system. Drawn from the findings, the study recommends that convenience-based educational strategies should be implemented to enhance nurses' knowledge of Performance Management and Development System training and processes. Furthermore, feedback should be provided promptly to allow changes to be implemented in a timely manner. Different motivational theories can be explored and used to motivate the employees at the district hospital. On the basis of the study's findings, recommendations have been made to improve the knowledge of the Performance Management and Development System through convenient training of the system and its process. Additionally, increased supervisor feedback and workplace motivation were recommended to improve nurses' experiences with the system. School of Public Management and Administration (SPMA) MAdmin (Public Management and Policy) Unrestricted 2023-06-06T14:02:45Z 2023-06-06T14:02:45Z 2023-09 2022 Dissertation * S2023 http://hdl.handle.net/2263/91036 DOI: https://doi.org/10.25403/UPresearchdata.23261981.v1 https://doi.org/10.25403/UPresearchdata.23261981 en © 2023 University of Pretoria. All rights reserved. The copyright in this work vests in the University of Pretoria. No part of this work may be reproduced or transmitted in any form or by any means, without the prior written permission of the University of Pretoria. application/pdf University of Pretoria
spellingShingle Performance Management
Motivation
Knowledge
Experience
Nurses
Performance Management and Development System (PMDS)
District hospital
Feedback
Training
UCTD
Determining the knowledge and experience of the performance management and development system amongst nurses at the district hospital in Tshwane
title Determining the knowledge and experience of the performance management and development system amongst nurses at the district hospital in Tshwane
title_full Determining the knowledge and experience of the performance management and development system amongst nurses at the district hospital in Tshwane
title_fullStr Determining the knowledge and experience of the performance management and development system amongst nurses at the district hospital in Tshwane
title_full_unstemmed Determining the knowledge and experience of the performance management and development system amongst nurses at the district hospital in Tshwane
title_short Determining the knowledge and experience of the performance management and development system amongst nurses at the district hospital in Tshwane
title_sort determining the knowledge and experience of the performance management and development system amongst nurses at the district hospital in tshwane
topic Performance Management
Motivation
Knowledge
Experience
Nurses
Performance Management and Development System (PMDS)
District hospital
Feedback
Training
UCTD
url http://hdl.handle.net/2263/91036
https://doi.org/10.25403/UPresearchdata.23261981