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The role of managers in the supply chain to promote the emergence of team resilience

Mini Dissertation (MBA)--University of Pretoria, 2023.

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Other Authors: Rowley, Colin
Format: Thesis
Language:English
Published: University of Pretoria 2023
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access_status_str Open Access
author2 Rowley, Colin
author_browse Rowley, Colin
author_facet Rowley, Colin
collection Thesis
dc_rights_str_mv © 2021 University of Pretoria. All rights reserved. The copyright in this work vests in the University of Pretoria. No part of this work may be reproduced or transmitted in any form or by any means, without the prior written permission of the University of Pretoria.
description Mini Dissertation (MBA)--University of Pretoria, 2023.
format Thesis
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institution University of Pretoria (South Africa)
language English
last_indexed 2026-06-10T12:37:30.755Z
license_str Other — see source repository
provenance_str_mv Harvested via OAI-PMH from UPSpace — University of Pretoria Institutional Repository
publishDate 2023
publishDateRange 2023
publishDateSort 2023
publisher University of Pretoria
publisherStr University of Pretoria
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source_str UPSpace — University of Pretoria Institutional Repository
spelling oai:repository.up.ac.za:2263/92054 The role of managers in the supply chain to promote the emergence of team resilience Rowley, Colin ichelp@gibs.co.za Misra, Varun UCTD Team resilience Complex adaptive systems Ambidexterity Crisis management Team bricolage Mini Dissertation (MBA)--University of Pretoria, 2023. "This research explored the lived experiences of supply chain team managers when faced with adversity. Its aim was to understand how managers could improve team resilience by enhancing the three dimensions of social-ecological resilience: alertness, preparedness and agility. A theoretical framework was derived to help managers in their efforts to develop their team’s ability to respond to disruption. A qualitative research strategy was adopted. 19 managers in supply chain direct and support functions were interviewed. Their insights were analysed to inductively identify the concepts that underpin team resilience in the supply chain. Six central themes that extend the understanding of how managers can promote team resilience were identified. Three were considered to be foundational: communication culture, leadership rapport-building and team structural characteristics. These foundational themes support the themes which describe team positioning in the three dimensions of resilience. A learning and growth environment is valuable in the alertness dimension, where teams are encouraged to sense context. Regarding preparation for disruption, team members should strengthen social bonds to combine capabilities, and managers should foster team cohesion. In the final dimension, agility, teams need to adapt and grow in unexpected ways to be able to respond to unpredictable risks. Using a systems thinking risk management approach, managers should enhance critical thinking and decision-making, both vital factors that enable teams to develop suitable recovery plans." Gordon Institute of Business Science (GIBS) MBA Unrestricted 2023-08-25T10:24:22Z 2023-08-25T10:24:22Z 2023-09-08 2023-03-07 Mini Dissertation * S2023 http://hdl.handle.net/2263/92054 en © 2021 University of Pretoria. All rights reserved. The copyright in this work vests in the University of Pretoria. No part of this work may be reproduced or transmitted in any form or by any means, without the prior written permission of the University of Pretoria. application/pdf University of Pretoria
spellingShingle UCTD
Team resilience
Complex adaptive systems
Ambidexterity
Crisis management
Team bricolage
The role of managers in the supply chain to promote the emergence of team resilience
title The role of managers in the supply chain to promote the emergence of team resilience
title_full The role of managers in the supply chain to promote the emergence of team resilience
title_fullStr The role of managers in the supply chain to promote the emergence of team resilience
title_full_unstemmed The role of managers in the supply chain to promote the emergence of team resilience
title_short The role of managers in the supply chain to promote the emergence of team resilience
title_sort role of managers in the supply chain to promote the emergence of team resilience
topic UCTD
Team resilience
Complex adaptive systems
Ambidexterity
Crisis management
Team bricolage
url http://hdl.handle.net/2263/92054