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Social support at work: the relationship between enacted social support behaviours and psychological capital
Thesis (PhD)--University of Pretoria, 2023
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| Format: | Thesis |
| Language: | English |
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University of Pretoria
2023
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| _version_ | 1867613507204153344 |
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| access_status_str | Open Access |
| author | Booysen, Ettienne Pierre |
| author2 | Pattit, Katherina |
| author_browse | Booysen, Ettienne Pierre Pattit, Katherina |
| author_facet | Pattit, Katherina Booysen, Ettienne Pierre |
| author_sort | Booysen, Ettienne Pierre |
| collection | Thesis |
| dc_rights_str_mv | © 2023 University of Pretoria. All rights reserved. The copyright in this work vests in the University of Pretoria. |
| description | Thesis (PhD)--University of Pretoria, 2023 |
| format | Thesis |
| id | oai:repository.up.ac.za:2263/92601 |
| institution | University of Pretoria (South Africa) |
| language | English |
| last_indexed | 2026-06-10T12:37:14.671Z |
| license_str | Other — see source repository |
| provenance_str_mv | Harvested via OAI-PMH from UPSpace — University of Pretoria Institutional Repository |
| publishDate | 2023 |
| publishDateRange | 2023 |
| publishDateSort | 2023 |
| publisher | University of Pretoria |
| publisherStr | University of Pretoria |
| record_format | dspace |
| source_str | UPSpace — University of Pretoria Institutional Repository |
| spelling | oai:repository.up.ac.za:2263/92601 Social support at work: the relationship between enacted social support behaviours and psychological capital Booysen, Ettienne Pierre Pattit, Katherina Social support Organizational behavior Thesis (PhD)--University of Pretoria, 2023 Organisations value employees who can positively assess their circumstances and chances of success, are motivated to put in the necessary effort to achieve such, and persevere should obstacles arise. This capacity is called psychological capital (PsyCap) and has been associated with several desirable outcomes for the organisation. This state-like resource — comprising hope, efficacy, resilience, and optimism — is malleable and open to development, making it particularly interesting to the workplace. An antecedent that has been shown to drive and develop PsyCap is social support – and, more specifically, perceptions of social support. However, not all social support is created equal. Therefore, this study aimed to determine how social support behaviours (enacted support) and PsyCap relate – and consider how perceived support fits into that dynamic. The literature suggests that different mechanisms are at play that could influence how enacted support relates to PsyCap. Through a Conservation of Resources theory lens, the study investigated the enacted support constellations under which a resourcebuilding or resource-depleting mechanism is observed. A between-person interval-based experience sampling methodology was used to gather data from 253 participants across South Africa over two weeks to investigate this relationship. Covariance-based structural equation modelling tested how the constructs relate, and three key findings were observed. Firstly, the type of enacted support (informational and instrumental, in particular) and its provider (whether supervisor or co-worker) influence PsyCap differently and whether the support recipient performs a management or non-management role. Thus, evidence for both resource-building and resource-depleting mechanisms was observed under different conditions and constellations. Secondly, a cyclical relationship between enacted support and PsyCap was noted, where the level of PsyCap influences how the enacted support is valued or interpreted – suggesting a measure of ‘support readiness’, or receptivity to receive enacted support. Finally, mediation analysis investigated how perceived support, enacted support, and PsyCap relate, and evidence suggests that PsyCap partially mediates that relationship. Implications for academics and practitioners are discussed, as well as suggestions for future research. pagibs2023 2023-09-29T07:57:08Z 2023-09-29T07:57:08Z 2023 2023-09-02 Dissertation * http://hdl.handle.net/2263/92601 en © 2023 University of Pretoria. All rights reserved. The copyright in this work vests in the University of Pretoria. application/pdf University of Pretoria |
| spellingShingle | Social support Organizational behavior Booysen, Ettienne Pierre Social support at work: the relationship between enacted social support behaviours and psychological capital |
| title | Social support at work: the relationship between enacted social support behaviours and psychological capital |
| title_full | Social support at work: the relationship between enacted social support behaviours and psychological capital |
| title_fullStr | Social support at work: the relationship between enacted social support behaviours and psychological capital |
| title_full_unstemmed | Social support at work: the relationship between enacted social support behaviours and psychological capital |
| title_short | Social support at work: the relationship between enacted social support behaviours and psychological capital |
| title_sort | social support at work the relationship between enacted social support behaviours and psychological capital |
| topic | Social support Organizational behavior |
| url | http://hdl.handle.net/2263/92601 |
| work_keys_str_mv | AT booysenettiennepierre socialsupportatworktherelationshipbetweenenactedsocialsupportbehavioursandpsychologicalcapital |