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Development of a staffing norm framework for dietitians at South African central and tertiary public hospitals

Thesis (PhD (Dietetics))--University of Pretoria, 2024.

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Other Authors: Legodi, Heather
Format: Thesis
Language:English
Published: University of Pretoria 2024
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access_status_str Open Access
author2 Legodi, Heather
author_browse Legodi, Heather
author_facet Legodi, Heather
collection Thesis
dc_rights_str_mv © 2023 University of Pretoria. All rights reserved. The copyright in this work vests in the University of Pretoria. No part of this work may be reproduced or transmitted in any form or by any means, without the prior written permission of the University of Pretoria.
description Thesis (PhD (Dietetics))--University of Pretoria, 2024.
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institution University of Pretoria (South Africa)
language English
last_indexed 2026-06-10T12:36:57.501Z
license_str Other — see source repository
provenance_str_mv Harvested via OAI-PMH from UPSpace — University of Pretoria Institutional Repository
publishDate 2024
publishDateRange 2024
publishDateSort 2024
publisher University of Pretoria
publisherStr University of Pretoria
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spelling oai:repository.up.ac.za:2263/94225 Development of a staffing norm framework for dietitians at South African central and tertiary public hospitals Legodi, Heather nolene.naicker1@gmail.com Muchiri, Jane Wanjiku Naicker, Vertharani Nolene UCTD Delphi Dietitians Human resources Tertiary public hospitals South Africa Staffing norm framework Staffing Needs WISN SDG-03: Good health and well-being Sustainable Development Goals (SDGs) Health sciences theses SDG-03 SDG-03: Good health and well-being Thesis (PhD (Dietetics))--University of Pretoria, 2024. Background: The global human resources for health strategy indicates the necessity to prioritise human resources to improve health care and overall health outcomes. South Africa`s (SA) double burden of malnutrition, the core of the quadruple burden of diseases stresses the need for nutrition action. The absence of a national workforce planning tool to address nutrition workforce challenges impacts on the implementation of nutrition interventions and the aligned outcomes. The registered dietetic professional plays a significant role in the provision of appropriate and quality nutrition services. Hence, the need for an investment in an evidence-based workforce planning tool to determine the staffing needs of the cadre. Aims and Objectives: This study aimed to develop a staffing norm framework to determine the needs of dietitians at South African central and tertiary public hospitals using the Workload Indicators of Staffing Need (WISN). Design and Methods: A three phased developmental study based on the World Health Organisation Workload indicators for staffing (WISN) was conducted. In Phase 1 (preparatory phase) the distribution of permanently employed dietitians at South African public hospitals was mapped. The job descriptions of dietitians at central and tertiary public hospitals were analysed to inform a baseline of current dietetic practices for phase two of the study. In phase 2 (consensus phase) an online Delphi exercise was conducted to determine a standardised list of workload components and activity standards as per the WISN methodology. In phase 3 (finalisation phase) the eight step WISN methodology was applied to: 1) To conduct a case study at 21 central and tertiary public hospitals to determine the staffing needs of dietitians. 2) To develop a staffing norm framework and implementation tool for dietitians at the same level of care. Results: Findings from the preparatory phase indicated a total of 844 permanently employed dietitians and 189 available dietetic vacancies at SA`s public hospitals. This first phase also provided a baseline of the work activities of dietitians for the Delphi consensus phase. The online Delphi resulted in a 92% agreement rating on all proposed and newly added workload components. A total of 45 workload components together with aligned activity standards was finalised. The application of WISN in the finalisation phase indicated extreme understaffing with high work pressures at the 21 hospitals. The lack of support staff and managerial posts compounded staffing needs often resulting in unnecessary overtime. WHO recommends the use of WISN as part of periodic reviews to allow for long-term forecasting of staffing needs. Hence, this last phase developed a context and cadre specific staffing norm framework. In addition, a South African WISN based excel tool was also developed to support implementation of the framework, allowing for automation and user-friendliness. The validation of the tool against the WHO WISN supported its use in the South African central and tertiary hospital setting. Conclusion and Recommendations: WISN appears to be a beneficial tool in determining the needs of the cadre. The versatility of WISN has resulted in the development of a context specific tool to assist policy makers in prioritising the needs, future planning and forecasting of dietitians at South African central and tertiary public hospitals. It is recommended that similar tools be researched to prioritise the needs of dietitians at regional, district and specialised hospitals. Keywords: Delphi, Dietitian, Framework, Human resources, Hospital, South Africa, Staffing, Staffing Needs, Tools, WISN Human Nutrition PhD (Dietetics) Unrestricted Faculty of Health Sciences SDG-03: Good health and well-being 2024-02-01T11:47:58Z 2024-02-01T11:47:58Z 2024-04 2024 Thesis * A2024 http://hdl.handle.net/2263/94225 https://doi.org/10.25403/UPresearchdata.25061699.v1 en © 2023 University of Pretoria. All rights reserved. The copyright in this work vests in the University of Pretoria. No part of this work may be reproduced or transmitted in any form or by any means, without the prior written permission of the University of Pretoria. application/pdf University of Pretoria
spellingShingle UCTD
Delphi
Dietitians
Human resources
Tertiary public hospitals
South Africa
Staffing norm framework
Staffing Needs
WISN
SDG-03: Good health and well-being
Sustainable Development Goals (SDGs)
Health sciences theses SDG-03
SDG-03: Good health and well-being
Development of a staffing norm framework for dietitians at South African central and tertiary public hospitals
title Development of a staffing norm framework for dietitians at South African central and tertiary public hospitals
title_full Development of a staffing norm framework for dietitians at South African central and tertiary public hospitals
title_fullStr Development of a staffing norm framework for dietitians at South African central and tertiary public hospitals
title_full_unstemmed Development of a staffing norm framework for dietitians at South African central and tertiary public hospitals
title_short Development of a staffing norm framework for dietitians at South African central and tertiary public hospitals
title_sort development of a staffing norm framework for dietitians at south african central and tertiary public hospitals
topic UCTD
Delphi
Dietitians
Human resources
Tertiary public hospitals
South Africa
Staffing norm framework
Staffing Needs
WISN
SDG-03: Good health and well-being
Sustainable Development Goals (SDGs)
Health sciences theses SDG-03
SDG-03: Good health and well-being
url http://hdl.handle.net/2263/94225
https://doi.org/10.25403/UPresearchdata.25061699.v1