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Experiencing followership during global crisis: Followership in healthcare amidst COVID-19

Thesis (PhD)--University of Pretoria, 2023

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Main Author: Mulder, Richard
Other Authors: Scheepers, Brenda
Format: Thesis
Language:English
Published: University of Pretoria 2024
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access_status_str Open Access
author Mulder, Richard
author2 Scheepers, Brenda
author_browse Mulder, Richard
Scheepers, Brenda
author_facet Scheepers, Brenda
Mulder, Richard
author_sort Mulder, Richard
collection Thesis
dc_rights_str_mv © 2024 University of Pretoria. All rights reserved. The copyright in this work vests in the University of Pretoria.
description Thesis (PhD)--University of Pretoria, 2023
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id oai:repository.up.ac.za:2263/94247
institution University of Pretoria (South Africa)
language English
last_indexed 2026-06-10T12:37:28.861Z
license_str Other — see source repository
provenance_str_mv Harvested via OAI-PMH from UPSpace — University of Pretoria Institutional Repository
publishDate 2024
publishDateRange 2024
publishDateSort 2024
publisher University of Pretoria
publisherStr University of Pretoria
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source_str UPSpace — University of Pretoria Institutional Repository
spelling oai:repository.up.ac.za:2263/94247 Experiencing followership during global crisis: Followership in healthcare amidst COVID-19 Mulder, Richard Scheepers, Brenda Olivier, Johan Louis Leadership Followership theory COVID-19 Follower-centricity Thesis (PhD)--University of Pretoria, 2023 Investigating the lived experience of followership during the COVID-19 crisis, this study provided greater insight into the importance of followership in the leader-follower paradigm and the influence which crises have on it. Set during the global pandemic, this study harnessed the existing challenges in South African healthcare organisations, a setting of uncertainty and complexity further compounded by the crisis. The setting provided an opportunity to contribute meaningfully to followership theories and a practical understanding of the phenomenon of followership in response to crises. Notwithstanding extensive research on leadership, failures in business continue despite the presence of ‘great leadership’ in the organisation. The key to unlocking this conundrum may lie with followers. However, while followership has been a growing area of interest in the broader leadership domain, it remains a nascent field of academic study dominated by decades of leader-centric doctrine. This study used an interpretive, inductive, explanatory qualitative study design to answer how crises influence followership. This longitudinal study used interviews of senior managers, as followers, within healthcare organisations and their experiences of followership during a global crisis. The results indicate that followers’ perspectives of followership are based on a combination of motives, self-perception and relational elements in engagements with leaders. Hermeneutic phenomenological analysis illustrated that the crisis influenced these perspectives and shifted previous beliefs regarding approaches to the interaction between followers, leaders and followership construction. It was found that the crisis enhanced the independence of followers, altered their approaches to constructing followership and reframed organisational engagements. This study contributes to follower-centric perspectives in followership theory and extends the understanding of followership in the context of crises and complexity. The potential of followership to improve collaboration and execution of organisational goals is also highlighted. This study identifies the dynamic nature of followership, the antecedents to followership construction and followers' self-perceptions in response to different phases of crises with a follower-centric lens. While important in their own regard, these findings also set the stage for further investigation and validation in non-crisis or ‘post-crisis’ contexts. Finally this study noted the potential benefit of using hermeneutic phenomenology as a method for in-depth business and organisational research. pagibs2024 2024-02-02T07:42:50Z 2024-02-02T07:42:50Z 2023 2023-09-11 Dissertation * http://hdl.handle.net/2263/94247 en © 2024 University of Pretoria. All rights reserved. The copyright in this work vests in the University of Pretoria. application/pdf University of Pretoria
spellingShingle Leadership
Followership theory
COVID-19
Follower-centricity
Mulder, Richard
Experiencing followership during global crisis: Followership in healthcare amidst COVID-19
title Experiencing followership during global crisis: Followership in healthcare amidst COVID-19
title_full Experiencing followership during global crisis: Followership in healthcare amidst COVID-19
title_fullStr Experiencing followership during global crisis: Followership in healthcare amidst COVID-19
title_full_unstemmed Experiencing followership during global crisis: Followership in healthcare amidst COVID-19
title_short Experiencing followership during global crisis: Followership in healthcare amidst COVID-19
title_sort experiencing followership during global crisis followership in healthcare amidst covid 19
topic Leadership
Followership theory
COVID-19
Follower-centricity
url http://hdl.handle.net/2263/94247
work_keys_str_mv AT mulderrichard experiencingfollowershipduringglobalcrisisfollowershipinhealthcareamidstcovid19