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An evaluation of the CCMA with the aim of enhancement and improvement

Thesis (LLM (Alternative Dispute Resolution))--University of Pretoria, 2023.

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Other Authors: Baboolal-Frank, Rashri
Format: Thesis
Published: University of Pretoria 2024
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access_status_str Open Access
author2 Baboolal-Frank, Rashri
author_browse Baboolal-Frank, Rashri
author_facet Baboolal-Frank, Rashri
collection Thesis
dc_rights_str_mv © 2023 University of Pretoria. All rights reserved. The copyright in this work vests in the University of Pretoria. No part of this work may be reproduced or transmitted in any form or by any means, without the prior written permission of the University of Pretoria.
description Thesis (LLM (Alternative Dispute Resolution))--University of Pretoria, 2023.
format Thesis
id oai:repository.up.ac.za:2263/94284
institution University of Pretoria (South Africa)
last_indexed 2026-06-10T12:37:08.629Z
license_str Other — see source repository
provenance_str_mv Harvested via OAI-PMH from UPSpace — University of Pretoria Institutional Repository
publishDate 2024
publishDateRange 2024
publishDateSort 2024
publisher University of Pretoria
publisherStr University of Pretoria
record_format dspace
source_str UPSpace — University of Pretoria Institutional Repository
spelling oai:repository.up.ac.za:2263/94284 An evaluation of the CCMA with the aim of enhancement and improvement Baboolal-Frank, Rashri williamsonchane19@gmail.com Williamson, Chané UCTD Effectiveness CCMA dispute resolution mechanisms National Minimum Wages Act Access to justice CCMA role in resolving disputes BCEA Thesis (LLM (Alternative Dispute Resolution))--University of Pretoria, 2023. The Labour Relations Act established the Commission for Conciliation, Mediation and Arbitration (CCMA) as a statutory institution for labour dispute resolution. This dissertation draws on CCMA data and case analysis to provide a comprehensive analysis of the CCMA’s role in resolving labour disputes. The CCMA was created with the intention of providing inexpensive, accessible and effective dispute resolution through conciliation and arbitration. Although there is no specific mandate in relation to lessening poverty, reducing unemployment and inequality, the CCMA still plays an active role in the reduction of these socio-economic issues. This dissertation highlights the CCMA’s efforts to provide marginalized populations with a framework for equal access to justice, emphasizing its role in expanding access to justice. The research highlights the CCMA’s ability to grant awards for Basic Conditions of Employment Act and National Minimum Wage Act referrals and the role this plays in combating non-compliance with the national minimum wage, to continue the fight against poverty and inequality. The CCMA combats unemployment through its job-saving strategy that ensures all prospective job-saving measures are considered as soon as possible to prevent as many layoffs as possible. Despite the difficulties presented, the CCMA persists in attempting to contribute to the labour market in a meaningful way. The CCMA’s ability to resolve disputes within the stipulated timeframes and maintain a high settlement rate year after year contributes to the effectiveness of the institution. The costs involved in these proceedings in comparison to that of litigation contributes to the accessibility of the CCMA, this is further highlighted by the continuous increase in the case referrals annually. This positively contributes to the CCMA’s effectiveness. The research findings of this dissertation indicates that non-compliance with court orders ultimately undermine the effectiveness and efficiency of the CCMA. Furthermore, the elucidations of this research indicate a need for an accurate representation of the user experience and satisfaction in the form of quantitative data such as sample questionnaires, to ensure that the quality of dispute resolution is preserved. This potential quantitative data will provide the CCMA with the opportunity to evaluate its performance and assist the CCMA in providing effective dispute resolution. NRF Procedural Law LLM (Alternative Dispute Resolution) Unrestricted Faculty of Laws None 2024-02-05T09:20:12Z 2024-02-05T09:20:12Z 2024-05-16 2023 Mini Dissertation * A2024 http://hdl.handle.net/2263/94284 10.25403/UPresearchdata.25047125 © 2023 University of Pretoria. All rights reserved. The copyright in this work vests in the University of Pretoria. No part of this work may be reproduced or transmitted in any form or by any means, without the prior written permission of the University of Pretoria. application/pdf University of Pretoria
spellingShingle UCTD
Effectiveness
CCMA dispute resolution mechanisms
National Minimum Wages Act
Access to justice
CCMA role in resolving disputes
BCEA
An evaluation of the CCMA with the aim of enhancement and improvement
title An evaluation of the CCMA with the aim of enhancement and improvement
title_full An evaluation of the CCMA with the aim of enhancement and improvement
title_fullStr An evaluation of the CCMA with the aim of enhancement and improvement
title_full_unstemmed An evaluation of the CCMA with the aim of enhancement and improvement
title_short An evaluation of the CCMA with the aim of enhancement and improvement
title_sort evaluation of the ccma with the aim of enhancement and improvement
topic UCTD
Effectiveness
CCMA dispute resolution mechanisms
National Minimum Wages Act
Access to justice
CCMA role in resolving disputes
BCEA
url http://hdl.handle.net/2263/94284