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An analysis of the role and mandate of the motor industry ombudsman of South Africa under Consumer Protection Act 68 of 2008
Mini Dissertation (LLM (Consumer protection law))--University of Pretoria, 2023.
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| Format: | Thesis |
| Language: | English |
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University of Pretoria
2024
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| _version_ | 1867613510002802688 |
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| access_status_str | Open Access |
| author2 | Magau, Phemelo |
| author_browse | Magau, Phemelo |
| author_facet | Magau, Phemelo |
| collection | Thesis |
| dc_rights_str_mv | © 2023 University of Pretoria. All rights reserved. The copyright in this work vests in the University of Pretoria. No part of this work may be reproduced or transmitted in any form or by any means, without the prior written permission of the University of Pretoria. |
| description | Mini Dissertation (LLM (Consumer protection law))--University of Pretoria, 2023. |
| format | Thesis |
| id | oai:repository.up.ac.za:2263/95823 |
| institution | University of Pretoria (South Africa) |
| language | English |
| last_indexed | 2026-06-10T12:37:17.367Z |
| license_str | Other — see source repository |
| provenance_str_mv | Harvested via OAI-PMH from UPSpace — University of Pretoria Institutional Repository |
| publishDate | 2024 |
| publishDateRange | 2024 |
| publishDateSort | 2024 |
| publisher | University of Pretoria |
| publisherStr | University of Pretoria |
| record_format | dspace |
| source_str | UPSpace — University of Pretoria Institutional Repository |
| spelling | oai:repository.up.ac.za:2263/95823 An analysis of the role and mandate of the motor industry ombudsman of South Africa under Consumer Protection Act 68 of 2008 Magau, Phemelo u22789627 Tshabalala, Thapelo UCTD Role Mandate Consumer dispute Automotive industry MIOSA Sustainable development goals (SDGs) SDG-12: Responsible consumption and production Law theses SDG-12 SDG-16: Peace, justice and strong institutions Law theses SDG-16 Mini Dissertation (LLM (Consumer protection law))--University of Pretoria, 2023. This study is aimed at analysing the role and mandate of the Motor Industry Ombudsman of South Africa (MIOSA) under the Consumer Protection Act 68 of 2008 (CPA). The MIOSA was established as an organisation that regulates the interaction between suppliers and consumers and provides for alternative dispute resolution between the automotive industry and consumers as well as among participants in the automotive and related industries in South Africa. Moreover, the MIOSA is an impartial organisation that focuses on the resolution of disputes where a deadlock has been reached between the automotive and related industries and their customers, as well as relationships among participants in the automotive and related industries to the benefit of the parties. The role of the MIOSA is to make recommendations in cases referred to it where all parties are unable to reach mutually acceptable agreements when a dispute arises. This research seeks to discuss the role and mandate of the MIOSA as well as the challenges that prevent the MIOSA from effectively carrying out its mandate under the CPA. Furthermore, this study seeks to investigate the relevant provisions of the CPA to determine whether they contain adequate and clear guidelines that the MIOSA could adhere to when carrying out its role and mandate. NRF Mercantile Law LLM (Mercantile Law: Consumer Protection Law) Unrestricted Faculty of Laws 2024-05-02T08:19:35Z 2024-05-02T08:19:35Z 2024-09-02 2023-10-02 Mini Dissertation * S2024 http://hdl.handle.net/2263/95823 10.25403/UPresearchdata.25648599 en © 2023 University of Pretoria. All rights reserved. The copyright in this work vests in the University of Pretoria. No part of this work may be reproduced or transmitted in any form or by any means, without the prior written permission of the University of Pretoria. application/pdf University of Pretoria |
| spellingShingle | UCTD Role Mandate Consumer dispute Automotive industry MIOSA Sustainable development goals (SDGs) SDG-12: Responsible consumption and production Law theses SDG-12 SDG-16: Peace, justice and strong institutions Law theses SDG-16 An analysis of the role and mandate of the motor industry ombudsman of South Africa under Consumer Protection Act 68 of 2008 |
| title | An analysis of the role and mandate of the motor industry ombudsman of South Africa under Consumer Protection Act 68 of 2008 |
| title_full | An analysis of the role and mandate of the motor industry ombudsman of South Africa under Consumer Protection Act 68 of 2008 |
| title_fullStr | An analysis of the role and mandate of the motor industry ombudsman of South Africa under Consumer Protection Act 68 of 2008 |
| title_full_unstemmed | An analysis of the role and mandate of the motor industry ombudsman of South Africa under Consumer Protection Act 68 of 2008 |
| title_short | An analysis of the role and mandate of the motor industry ombudsman of South Africa under Consumer Protection Act 68 of 2008 |
| title_sort | analysis of the role and mandate of the motor industry ombudsman of south africa under consumer protection act 68 of 2008 |
| topic | UCTD Role Mandate Consumer dispute Automotive industry MIOSA Sustainable development goals (SDGs) SDG-12: Responsible consumption and production Law theses SDG-12 SDG-16: Peace, justice and strong institutions Law theses SDG-16 |
| url | http://hdl.handle.net/2263/95823 |