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Stakeholder management as a conflict resolution mechanism within mining host communities

Dissertation (MBA)--University of Pretoria, 2023

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Main Author: Rabambi, Rendani
Other Authors: Fourie, Alicia
Format: Thesis
Language:English
Published: University of Pretoria 2024
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access_status_str Open Access
author Rabambi, Rendani
author2 Fourie, Alicia
author_browse Fourie, Alicia
Rabambi, Rendani
author_facet Fourie, Alicia
Rabambi, Rendani
author_sort Rabambi, Rendani
collection Thesis
dc_rights_str_mv © 2023 University of Pretoria. All rights reserved. The copyright in this work vests in the University of Pretoria.
description Dissertation (MBA)--University of Pretoria, 2023
format Thesis
id oai:repository.up.ac.za:2263/95836
institution University of Pretoria (South Africa)
language English
last_indexed 2026-06-10T12:39:30.899Z
license_str Other — see source repository
provenance_str_mv Harvested via OAI-PMH from UPSpace — University of Pretoria Institutional Repository
publishDate 2024
publishDateRange 2024
publishDateSort 2024
publisher University of Pretoria
publisherStr University of Pretoria
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source_str UPSpace — University of Pretoria Institutional Repository
spelling oai:repository.up.ac.za:2263/95836 Stakeholder management as a conflict resolution mechanism within mining host communities Rabambi, Rendani Fourie, Alicia Hosting mining communities Mining companies Stakeholder management Stakeholder engagement framework Qualitative research Dissertation (MBA)--University of Pretoria, 2023 Mining host communities are directly impacted by the mining companies’ actions or their lack of concern for them, resulting in protest actions that in turn, hinder the mines’ operations. Causes of conflict between mining companies and the host communities had been studied in detail regarding such causes of conflict. However, within a South African context, little was known as to whether these sources of conflict differ across various host communities. There was also limited research conducted regarding the current engagement frameworks. The purpose of this research was to garner an understanding of whether these sources of conflict differ across the mining communities living in different provinces in South Africa and which frameworks and models have been utilised by various mining companies to address conflicts between the communities and the mines. The aim was to identify which engagement frameworks worked and which ones did not work. Through qualitative analysis, semi-structured interviews were conducted with 20 participants from various mining communities and mining company representatives. This study found that the main sources of conflict include challenges caused by poor communication and lacking engagement, insufficient alignment within communities’ needs, the provision of education and training opportunities, unmet expectations regarding employment opportunities, environmental challenges, and lacking government support and support for businesses within the communities. These sources of conflict do not differ across the interviewed host communities. Additionally, regarding the currently utilised engagement frameworks and how mining companies manage stakeholders, gaps were identified related to stakeholder identification, understanding of stakeholders’ needs and developing suitable engagement principles. Most mining companies do not seem to embed the stakeholder management framework and related outcomes into their overall business strategies. The result of the study provides an overarching framework that addresses the gaps in prior studies and provides key learnings. This contributes towards literature through stakeholder theory and stakeholder management, as well as to business strategies through the development of a framework that supports improved relationships between mining companies and mining host communities, reduces conflicts and thereby enhances the sustainability of businesses. pagibs2024 2024-05-08T05:46:09Z 2024-05-08T05:46:09Z 2024-04-17 2024-04-17 Mini Dissertation * A2024 http://hdl.handle.net/2263/95836 en © 2023 University of Pretoria. All rights reserved. The copyright in this work vests in the University of Pretoria. application/pdf University of Pretoria
spellingShingle Hosting mining communities
Mining companies
Stakeholder management
Stakeholder engagement framework
Qualitative research
Rabambi, Rendani
Stakeholder management as a conflict resolution mechanism within mining host communities
title Stakeholder management as a conflict resolution mechanism within mining host communities
title_full Stakeholder management as a conflict resolution mechanism within mining host communities
title_fullStr Stakeholder management as a conflict resolution mechanism within mining host communities
title_full_unstemmed Stakeholder management as a conflict resolution mechanism within mining host communities
title_short Stakeholder management as a conflict resolution mechanism within mining host communities
title_sort stakeholder management as a conflict resolution mechanism within mining host communities
topic Hosting mining communities
Mining companies
Stakeholder management
Stakeholder engagement framework
Qualitative research
url http://hdl.handle.net/2263/95836
work_keys_str_mv AT rabambirendani stakeholdermanagementasaconflictresolutionmechanismwithinmininghostcommunities