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The transition from waterfall and hybrid to agile project management in one large traditional bank in South Africa

Dissertation (MBA)--University of Pretoria, 2023

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Main Author: Mahadeo, Ajay
Other Authors: Nel, Karen
Format: Thesis
Language:English
Published: University of Pretoria 2024
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access_status_str Open Access
author Mahadeo, Ajay
author2 Nel, Karen
author_browse Mahadeo, Ajay
Nel, Karen
author_facet Nel, Karen
Mahadeo, Ajay
author_sort Mahadeo, Ajay
collection Thesis
dc_rights_str_mv © 2023 University of Pretoria. All rights reserved. The copyright in this work vests in the University of Pretoria.
description Dissertation (MBA)--University of Pretoria, 2023
format Thesis
id oai:repository.up.ac.za:2263/95849
institution University of Pretoria (South Africa)
language English
last_indexed 2026-06-10T12:37:51.914Z
license_str Other — see source repository
provenance_str_mv Harvested via OAI-PMH from UPSpace — University of Pretoria Institutional Repository
publishDate 2024
publishDateRange 2024
publishDateSort 2024
publisher University of Pretoria
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spelling oai:repository.up.ac.za:2263/95849 The transition from waterfall and hybrid to agile project management in one large traditional bank in South Africa Mahadeo, Ajay Nel, Karen Waterfall Hybrid Scaled agile framework Project management Qualitative research Dissertation (MBA)--University of Pretoria, 2023 An increase in the research literature on the digital economy in the traditional banking sector has led to the adoption of agile approaches and challenges faced by traditional and hybrid methods. However, scholars have focused on explaining the separate methods and models in other industries rather than the benefits or challenges in transitioning from waterfall and hybrid to agile project management. However, despite the limited literature on financial services, this study focused on examining the experiences of project managers during the transition from waterfall and hybrid to agile project management at a large traditional bank in South Africa. The research case study utilised a qualitative inductive approach as it allowed for understanding the experiences of project managers regarding the transition from waterfall and hybrid operation to agile methodology. Supporting the qualitative design, the interpretivist research paradigm guided the research journey and decisions. The researcher performed a descriptive analysis of the data collected. The research design helped the author assess detailed comments about project managers' different experiences and perceptions as they transitioned from waterfall and hybrid to agile methodology (Greening, 2019). The study population comprised three divisions in one large traditional South African Bank: Corporate and Investment Bank, Retail and Business Bank, and Group divisions. From the population, the level of analysis was the one large traditional bank in South Africa and the embedded unit of analysis was the three divisions within the large traditional bank in South Africa. The unit of observation was project managers from each division. A small sample size of 12 project managers, consistent with qualitative research and arrived at when saturation was reached, was utilised for data collection. The data was collected using semi-structured interviews, transcribed and analysed using ATLAS.ti. The principal findings revealed that agile adoption enhanced communication, collaboration and teamwork. In addition, it achieved a higher return on investment. However, the barriers to agile adoption included cultural and technological barriers. The findings revealed that the agile methodology works well with non-regulatory projects compared to regulatory projects. The researcher proposed enhanced communication, iii training, development and collaboration as key strategies to enhance the transition and adoption of agile methodology. The research is expected to provide valuable insights and guidance into large traditional banks through a conceptual framework and through the theory of collaboration. By achieving the above the researcher contributes to the body of knowledge on project management by providing a conceptual framework for the transition from waterfall and hybrid to agile methodology in a large traditional bank. pagibs2024 2024-05-08T06:42:15Z 2024-05-08T06:42:15Z 2024-04-17 2024-04-17 Mini Dissertation * A2024 http://hdl.handle.net/2263/95849 en © 2023 University of Pretoria. All rights reserved. The copyright in this work vests in the University of Pretoria. application/pdf University of Pretoria
spellingShingle Waterfall
Hybrid
Scaled agile framework
Project management
Qualitative research
Mahadeo, Ajay
The transition from waterfall and hybrid to agile project management in one large traditional bank in South Africa
title The transition from waterfall and hybrid to agile project management in one large traditional bank in South Africa
title_full The transition from waterfall and hybrid to agile project management in one large traditional bank in South Africa
title_fullStr The transition from waterfall and hybrid to agile project management in one large traditional bank in South Africa
title_full_unstemmed The transition from waterfall and hybrid to agile project management in one large traditional bank in South Africa
title_short The transition from waterfall and hybrid to agile project management in one large traditional bank in South Africa
title_sort transition from waterfall and hybrid to agile project management in one large traditional bank in south africa
topic Waterfall
Hybrid
Scaled agile framework
Project management
Qualitative research
url http://hdl.handle.net/2263/95849
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