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Organisational culture and organisational performance: A study of the South African public sector

Dissertation (MBA)--University of Pretoria, 2023

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Main Author: Mazibuko, Pearl
Other Authors: Rowley, Colin
Format: Thesis
Language:English
Published: University of Pretoria 2024
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access_status_str Open Access
author Mazibuko, Pearl
author2 Rowley, Colin
author_browse Mazibuko, Pearl
Rowley, Colin
author_facet Rowley, Colin
Mazibuko, Pearl
author_sort Mazibuko, Pearl
collection Thesis
dc_rights_str_mv © 2023 University of Pretoria. All rights reserved. The copyright in this work vests in the University of Pretoria.
description Dissertation (MBA)--University of Pretoria, 2023
format Thesis
id oai:repository.up.ac.za:2263/95884
institution University of Pretoria (South Africa)
language English
last_indexed 2026-06-10T12:38:12.302Z
license_str Other — see source repository
provenance_str_mv Harvested via OAI-PMH from UPSpace — University of Pretoria Institutional Repository
publishDate 2024
publishDateRange 2024
publishDateSort 2024
publisher University of Pretoria
publisherStr University of Pretoria
record_format dspace
source_str UPSpace — University of Pretoria Institutional Repository
spelling oai:repository.up.ac.za:2263/95884 Organisational culture and organisational performance: A study of the South African public sector Mazibuko, Pearl Rowley, Colin Adaptability culture Consistency culture Organisational culture Organisational performance Quantitative research Dissertation (MBA)--University of Pretoria, 2023 Despite initiated reforms, public sector organisations in developing countries often grapple with performance and service delivery issues. This study seeks to enrich existing literature by examining the influence of organisational cultural dimensions (i.e., involvement, consistency, adaptability, and mission) on organisational performance as a measure of effectiveness and efficiency within South Africa's public sector. Considering its importance, the impact of organisational culture on performance remains unexplored in this context. Using quantitative methodology and descriptive and causal designs, data was collected from 174 participants, including both management and non-management roles, across various public organisations in South Africa. Data was analysed using both Statistical Package for Social Sciences (SPSS) and SmartPLS. Results indicate that dimensions like involvement and adaptability have a significant correlation with organisational performance, while the relationship between mission culture and performance is only partially significant. The study provides a foundational framework for generalising findings related to public sector organisations in developing countries, specifically within the South African context. Furthermore, the practical implications for managers are that they should respond to internal and external changes and empower employees in decision-making processes. These insights demonstrate the critical role of organisational culture in the execution of performance improvement plans. pagibs2024 2024-05-10T08:48:22Z 2024-05-10T08:48:22Z 2024-04-17 2024-04-17 Mini Dissertation * A2024 http://hdl.handle.net/2263/95884 en © 2023 University of Pretoria. All rights reserved. The copyright in this work vests in the University of Pretoria. application/pdf University of Pretoria
spellingShingle Adaptability culture
Consistency culture
Organisational culture
Organisational performance
Quantitative research
Mazibuko, Pearl
Organisational culture and organisational performance: A study of the South African public sector
title Organisational culture and organisational performance: A study of the South African public sector
title_full Organisational culture and organisational performance: A study of the South African public sector
title_fullStr Organisational culture and organisational performance: A study of the South African public sector
title_full_unstemmed Organisational culture and organisational performance: A study of the South African public sector
title_short Organisational culture and organisational performance: A study of the South African public sector
title_sort organisational culture and organisational performance a study of the south african public sector
topic Adaptability culture
Consistency culture
Organisational culture
Organisational performance
Quantitative research
url http://hdl.handle.net/2263/95884
work_keys_str_mv AT mazibukopearl organisationalcultureandorganisationalperformanceastudyofthesouthafricanpublicsector