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The impact of vehicle telematics-based insurance rewards on the driving behaviour of short-term insurance policyholders

Dissertation (MBA)--University of Pretoria, 2023

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Main Author: Ndlovu, Mbongeni
Other Authors: Muller, Chris
Format: Thesis
Language:English
Published: University of Pretoria 2024
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access_status_str Open Access
author Ndlovu, Mbongeni
author2 Muller, Chris
author_browse Muller, Chris
Ndlovu, Mbongeni
author_facet Muller, Chris
Ndlovu, Mbongeni
author_sort Ndlovu, Mbongeni
collection Thesis
dc_rights_str_mv © 2023 University of Pretoria. All rights reserved. The copyright in this work vests in the University of Pretoria.
description Dissertation (MBA)--University of Pretoria, 2023
format Thesis
id oai:repository.up.ac.za:2263/95892
institution University of Pretoria (South Africa)
language English
last_indexed 2026-06-10T12:39:14.996Z
license_str Other — see source repository
provenance_str_mv Harvested via OAI-PMH from UPSpace — University of Pretoria Institutional Repository
publishDate 2024
publishDateRange 2024
publishDateSort 2024
publisher University of Pretoria
publisherStr University of Pretoria
record_format dspace
source_str UPSpace — University of Pretoria Institutional Repository
spelling oai:repository.up.ac.za:2263/95892 The impact of vehicle telematics-based insurance rewards on the driving behaviour of short-term insurance policyholders Ndlovu, Mbongeni Muller, Chris Telematics-based insurance Driving behaviour Telematics rewards Personalised insurance premiums Quantitative research Dissertation (MBA)--University of Pretoria, 2023 This thesis explores the impact of telematics-based reward schemes on the driving behaviour of policyholders in the South African insurance sector. Using data collected from a leading South African insurer's telematics database, this research employs a combination of descriptive and inferential statistics to investigate the relationships between demographic characteristics, telematics rewards, and driving behaviour. The findings indicate that demographic characteristics when considered together, have a statistically significant relationship with telematics rewards. Telematics rewards, in turn, exhibit a substantial relationship with driving behaviour. While the relationships between demographic characteristics and driving behaviour were not statistically significant, their influence on driving behaviour is noteworthy. This research contributes to the understanding of how telematics-based reward mechanisms can influence and incentivise safer driving practices among insurance customers. It has academic and practical implications, shedding light on the potential benefits for the insurance industry in offering personalised insurance premiums based on individual driving behaviour. The findings provide insights for policyholders, insurers, and policymakers seeking to promote road safety, reduce insurance premiums, and enhance customer satisfaction. pagibs2024 2024-05-10T09:18:57Z 2024-05-10T09:18:57Z 2024-04-17 2024-04-17 Mini Dissertation * A2024 http://hdl.handle.net/2263/95892 en © 2023 University of Pretoria. All rights reserved. The copyright in this work vests in the University of Pretoria. application/pdf University of Pretoria
spellingShingle Telematics-based insurance
Driving behaviour
Telematics rewards
Personalised insurance premiums
Quantitative research
Ndlovu, Mbongeni
The impact of vehicle telematics-based insurance rewards on the driving behaviour of short-term insurance policyholders
title The impact of vehicle telematics-based insurance rewards on the driving behaviour of short-term insurance policyholders
title_full The impact of vehicle telematics-based insurance rewards on the driving behaviour of short-term insurance policyholders
title_fullStr The impact of vehicle telematics-based insurance rewards on the driving behaviour of short-term insurance policyholders
title_full_unstemmed The impact of vehicle telematics-based insurance rewards on the driving behaviour of short-term insurance policyholders
title_short The impact of vehicle telematics-based insurance rewards on the driving behaviour of short-term insurance policyholders
title_sort impact of vehicle telematics based insurance rewards on the driving behaviour of short term insurance policyholders
topic Telematics-based insurance
Driving behaviour
Telematics rewards
Personalised insurance premiums
Quantitative research
url http://hdl.handle.net/2263/95892
work_keys_str_mv AT ndlovumbongeni theimpactofvehicletelematicsbasedinsurancerewardsonthedrivingbehaviourofshortterminsurancepolicyholders
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