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Team-building strategies that build the dynamic capabilities of globally distributed teams within South African multinationals

Dissertation (MPhil)--University of Pretoria, 2023

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Main Author: Mugumbate, Dubekile
Other Authors: Ruiters, Michele
Format: Thesis
Language:English
Published: University of Pretoria 2024
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access_status_str Open Access
author Mugumbate, Dubekile
author2 Ruiters, Michele
author_browse Mugumbate, Dubekile
Ruiters, Michele
author_facet Ruiters, Michele
Mugumbate, Dubekile
author_sort Mugumbate, Dubekile
collection Thesis
dc_rights_str_mv © 2023 University of Pretoria. All rights reserved. The copyright in this work vests in the University of Pretoria.
description Dissertation (MPhil)--University of Pretoria, 2023
format Thesis
id oai:repository.up.ac.za:2263/96050
institution University of Pretoria (South Africa)
language English
last_indexed 2026-06-10T12:37:39.235Z
license_str Other — see source repository
provenance_str_mv Harvested via OAI-PMH from UPSpace — University of Pretoria Institutional Repository
publishDate 2024
publishDateRange 2024
publishDateSort 2024
publisher University of Pretoria
publisherStr University of Pretoria
record_format dspace
source_str UPSpace — University of Pretoria Institutional Repository
spelling oai:repository.up.ac.za:2263/96050 Team-building strategies that build the dynamic capabilities of globally distributed teams within South African multinationals Mugumbate, Dubekile Ruiters, Michele Team-building Strategies Globally distributed teams (GDTs) Multinationals (MNCs) Qualitative research Dissertation (MPhil)--University of Pretoria, 2023 Globally distributed teams (GDTs) enable organisations to recruit the best talents, embrace diversity, enhance knowledge generation, and gain maximum effectiveness and innovation for competitive advantage. While these teams permit organisations to operate and compete in the new world of work, their potential, the quality of interactions and lived experiences have not been fully explored. Characterised by absolute reliance on technology-mediated communication, time zone differences, geographic dispersion and membership heterogeneity, globally distributed teams face multifarious challenges that require effective team-building strategies. Although team-building is a buzzword in business environments there is exiguous literature focusing on strategies that are used to drive it, more so in globally distributed teams. Guided by the dynamic capabilities theory and designed as an exploratory, qualitative research, this study investigates team-building strategies that build the dynamic capabilities of globally distributed teams. Conducted through 16 semi-structured interviews of financial sector managers in South African multinationals, the research identified five key team-building strategies namely conducting regular virtual team meetings, ensuring collaboration opportunities, setting clear communication guidelines, enhancing trust-building, and virtually celebrating achievements and milestones. The research also identified that team-building in globally distributed teams is an ongoing, manager-driven process (not a once-off event) realised in all team interactions and communications. The implementation of these strategies yields dynamic capabilities outlined as sensing capabilities (communication and trust-building), seizing capabilities (collaboration and team cohesion), and reconfiguring capabilities (innovation and knowledge sharing). This study also revealed that the implementation of strategies can be hampered by team members’ willingness to participate, the cost of GDT building and time zone differences. This research provides recommendations, and suggestions that will benefit existing GDTs, and those aiming to become so pagibs2024 2024-05-17T11:28:36Z 2024-05-17T11:28:36Z 2024-04-17 2024-04-17 Mini Dissertation * A2024 http://hdl.handle.net/2263/96050 en © 2023 University of Pretoria. All rights reserved. The copyright in this work vests in the University of Pretoria. application/pdf University of Pretoria
spellingShingle Team-building
Strategies
Globally distributed teams (GDTs)
Multinationals (MNCs)
Qualitative research
Mugumbate, Dubekile
Team-building strategies that build the dynamic capabilities of globally distributed teams within South African multinationals
title Team-building strategies that build the dynamic capabilities of globally distributed teams within South African multinationals
title_full Team-building strategies that build the dynamic capabilities of globally distributed teams within South African multinationals
title_fullStr Team-building strategies that build the dynamic capabilities of globally distributed teams within South African multinationals
title_full_unstemmed Team-building strategies that build the dynamic capabilities of globally distributed teams within South African multinationals
title_short Team-building strategies that build the dynamic capabilities of globally distributed teams within South African multinationals
title_sort team building strategies that build the dynamic capabilities of globally distributed teams within south african multinationals
topic Team-building
Strategies
Globally distributed teams (GDTs)
Multinationals (MNCs)
Qualitative research
url http://hdl.handle.net/2263/96050
work_keys_str_mv AT mugumbatedubekile teambuildingstrategiesthatbuildthedynamiccapabilitiesofgloballydistributedteamswithinsouthafricanmultinationals