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The key drivers of stakeholder management and their influence on strategic implementation in Africa

Dissertation (MPhil)--University of Pretoria, 2023

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Main Author: Sungo, Ange
Other Authors: Myres, Hugh
Format: Thesis
Language:English
Published: University of Pretoria 2024
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access_status_str Open Access
author Sungo, Ange
author2 Myres, Hugh
author_browse Myres, Hugh
Sungo, Ange
author_facet Myres, Hugh
Sungo, Ange
author_sort Sungo, Ange
collection Thesis
dc_rights_str_mv © 2023 University of Pretoria. All rights reserved. The copyright in this work vests in the University of Pretoria.
description Dissertation (MPhil)--University of Pretoria, 2023
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institution University of Pretoria (South Africa)
language English
last_indexed 2026-06-10T12:37:27.405Z
license_str Other — see source repository
provenance_str_mv Harvested via OAI-PMH from UPSpace — University of Pretoria Institutional Repository
publishDate 2024
publishDateRange 2024
publishDateSort 2024
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spelling oai:repository.up.ac.za:2263/96148 The key drivers of stakeholder management and their influence on strategic implementation in Africa Sungo, Ange Myres, Hugh Stakeholder management Strategy implementation Emerging markets Sub-Saharan Africa Qualitative research Dissertation (MPhil)--University of Pretoria, 2023 The stakeholder management discipline applies to multiple professions and is critical in the strategic management process of any organisation regardless of the industry or the environment within which the company operates. Over the years, research on stakeholder management has focused on its application in institutionally stable markets like developed economies. Existing literature suggests that stakeholder management is essential in implementing strategy, which translates to value creation and competitive advantage for the organisation. However, there is a need for studies that empirically examine how stakeholder management and its drivers are integrated into the company's process to influence strategy and enable decision-making when implementing strategic objectives in highly volatile, turbulent, and contextually complex environments like Sub-Saharan Africa. This qualitative study explored strategic and senior managers' perspectives on the drivers of stakeholder management and the influence stakeholder management has on strategy implementation in Africa. The findings highlighted the importance of doing a situational and environmental analysis to identify important stakeholders, categorise them based on their salience, and build relationships with them to enable engagement. It is critically important to consider the cultural forces and unstable institutional, legal, and regulatory landscape that govern the African market before initiating strategy formulation. The findings were synthesised into a conceptual framework encompassing the key drivers of stakeholder management, the challenges faced when managing stakeholders in the strategy implementation process, and the mediating factors that shape the strategic outcome and the ability of the company to create value for its stakeholders. The research contributes to the existing stakeholder management literature by extending the knowledge on stakeholder management in the context of Africa and providing recommendations to managers, future scholars, and policymakers in Africa. pagibs2024 2024-05-22T07:25:23Z 2024-05-22T07:25:23Z 2024-04-17 2024-04-17 Mini Dissertation * A2024 http://hdl.handle.net/2263/96148 en © 2023 University of Pretoria. All rights reserved. The copyright in this work vests in the University of Pretoria. application/pdf University of Pretoria
spellingShingle Stakeholder management
Strategy implementation
Emerging markets
Sub-Saharan Africa
Qualitative research
Sungo, Ange
The key drivers of stakeholder management and their influence on strategic implementation in Africa
title The key drivers of stakeholder management and their influence on strategic implementation in Africa
title_full The key drivers of stakeholder management and their influence on strategic implementation in Africa
title_fullStr The key drivers of stakeholder management and their influence on strategic implementation in Africa
title_full_unstemmed The key drivers of stakeholder management and their influence on strategic implementation in Africa
title_short The key drivers of stakeholder management and their influence on strategic implementation in Africa
title_sort key drivers of stakeholder management and their influence on strategic implementation in africa
topic Stakeholder management
Strategy implementation
Emerging markets
Sub-Saharan Africa
Qualitative research
url http://hdl.handle.net/2263/96148
work_keys_str_mv AT sungoange thekeydriversofstakeholdermanagementandtheirinfluenceonstrategicimplementationinafrica
AT sungoange keydriversofstakeholdermanagementandtheirinfluenceonstrategicimplementationinafrica