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Making sense of disruptive innovation : exploring the innovator’s dilemma from a Weickean perspective

Thesis (MA)--Stellenbosch University, 2019.

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Main Author: Matibidi, Mafora Cassious
Other Authors: Maasdorp, C. H.
Format: Thesis
Language:en_ZA
Published: Stellenbosch : Stellenbosch University 2019
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access_status_str Open Access
author Matibidi, Mafora Cassious
author2 Maasdorp, C. H.
author_browse Maasdorp, C. H.
Matibidi, Mafora Cassious
author_facet Maasdorp, C. H.
Matibidi, Mafora Cassious
author_sort Matibidi, Mafora Cassious
collection Thesis
dc_rights_str_mv Stellenbosch University
description Thesis (MA)--Stellenbosch University, 2019.
format Thesis
id oai:scholar.sun.ac.za:10019.1/105855
institution Stellenbosch University (South Africa)
language en_ZA
last_indexed 2026-06-10T12:41:52.972Z
license_str Other — see source repository
provenance_str_mv Harvested via OAI-PMH from SUNScholar — Stellenbosch University Repository
publishDate 2019
publishDateRange 2019
publishDateSort 2019
publisher Stellenbosch : Stellenbosch University
publisherStr Stellenbosch : Stellenbosch University
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source_str SUNScholar — Stellenbosch University Repository
spelling oai:scholar.sun.ac.za:10019.1/105855 Making sense of disruptive innovation : exploring the innovator’s dilemma from a Weickean perspective Matibidi, Mafora Cassious Maasdorp, C. H. Stellenbosch University. Faculty of Arts and Social Sciences. Dept. of Information Science. Organizational behavior -- Research Organizational sociology -- Research Sensemaking Disruptive technologies Decision making Weick, Karl E. UCTD Thesis (MA)--Stellenbosch University, 2019. ENGLISH SUMMARY : The thesis presents a theoretical analysis of the role that organisational sensemaking processes play in shaping how incumbents respond to disruptive innovations. Christensen’s theory of disruptive innovation is described and analysed with a view to extend our understanding of the challenges that disruptive innovations present to incumbents. The contribution of the thesis is to position and analyse these challenges as an organisational sensemaking problem. Christensen’s theory offers convincing arguments regarding the challenges disruptive innovations present to incumbents. However, current understanding of these challenges is based on a decision-making perspective, which is rooted in a rational model of organisations, and focuses only on the effects of cognition on actions, leaving the effects of action on cognition unaccounted for. By drawing on Weick’s organisational sensemaking perspective, the thesis brings more light to the obscured features within the context where incumbents perceive or interact with disruptive innovations. This affords a broadened focus on and a richer understanding of organisational processes and their outcomes through embracing cognition and action, as well as the interplay between the two, within organisational contexts. Thus, the thesis reveals the limits of the theory of disruptive innovation by presenting additional dimensions to what shapes human conduct in organisations. Considerations of identity, enactment, commitment, plausibility, and the effects of interrupted projects are among the sources of insight from sensemaking that offer additional or alternative ways for understanding of and theorising about Christensen’s observations about disruptive innovation. The thesis concludes by highlighting the implications of a sensemaking perspective on the study of established organisations and their potential challenges in addressing disruptive innovation driven market changes. Thus, positioning incumbents’ challenges as a sensemaking problem also links the fields of innovation and sensemaking. AFRIKAANSE OPSOMMING : Die tesis bied 'n teoretiese analise van die rol wat organisatoriese singewingsprosesse speel in hoe gevestigde organisasies op ontwrigtende innovasie reageer. Christensen se teorie van ontwrigtende innovasie word beskryf en ontleed om ons begrip uit te brei oor die uitdagings wat ontwrigtende innovasie aan gevestigde organisasies bied. Die bydrae van die tesis is dat hierdie uitdagings as 'n organisatoriese singewingsprobleem gestel en ontleed word. Christensen se teorie bied oortuigende argumente oor die uitdagings wat ontwrigtende innovasies verteenwoordig. Huidige verstaan van hierdie uitdagings is egter gegrond op 'n besluitnemingsperspektief gewortel in 'n rasionele model van organisasies en fokus daarom slegs op die effek van kognisie op aksies, terwyl die effek van aksies op kognisie agterwee gelaat word. Die tesis werp, met behulp van Weick se organisatoriese singewingsperspektief, meer lig op hierdie verskuilde aspekte binne 'n konteks waar gevestigde organisasies ontwrigtings waarneem of mee omgaan. Hierdie benadering bied 'n breër fokus op en 'n ryker begrip van organisatoriese prosesse en hul uitkomste deur die insluiting van kognisie en aksie, sowel as die wisselwerking tussen die twee binne organisatoriese kontekste. Die tesis ontbloot dus die grense van die teorie van ontwrigtende innovasie deur addisionele dimensies wat menslike gedrag in organisasies vorm te beskryf. Oorwegings van identiteit, verbintenis, toewyding, geloofwaardigheid en die gevolge van onderbrekings in projekte is van die singewingsaspekte wat op Christensen se waarnemings oor ontwrigtende innovasie van toepassing gemaak word. Die tesis sluit af deur die implikasies van 'n singewingsperspektief op die studie van gevestigde organisasies en hul potensiële uitdagings in die hantering van ontwrigtende innovasiegedrewe mark veranderinge te beklemtoon. Dus, die posisionering van gevestigde organisasies se uitdagings as 'n singewingsprobleem slaan ook 'n brug tussen die velde van innovasie en singewing. Masters 2019-02-26T06:22:58Z 2019-04-17T08:15:53Z 2019-02-26T06:22:58Z 2019-04-17T08:15:53Z 2019-04 Thesis http://hdl.handle.net/10019.1/105855 en_ZA Stellenbosch University ix, 127 pages ; illustrations, includes annexures application/pdf Stellenbosch : Stellenbosch University
spellingShingle Organizational behavior -- Research
Organizational sociology -- Research
Sensemaking
Disruptive technologies
Decision making
Weick, Karl E.
UCTD
Matibidi, Mafora Cassious
Making sense of disruptive innovation : exploring the innovator’s dilemma from a Weickean perspective
title Making sense of disruptive innovation : exploring the innovator’s dilemma from a Weickean perspective
title_full Making sense of disruptive innovation : exploring the innovator’s dilemma from a Weickean perspective
title_fullStr Making sense of disruptive innovation : exploring the innovator’s dilemma from a Weickean perspective
title_full_unstemmed Making sense of disruptive innovation : exploring the innovator’s dilemma from a Weickean perspective
title_short Making sense of disruptive innovation : exploring the innovator’s dilemma from a Weickean perspective
title_sort making sense of disruptive innovation exploring the innovator s dilemma from a weickean perspective
topic Organizational behavior -- Research
Organizational sociology -- Research
Sensemaking
Disruptive technologies
Decision making
Weick, Karl E.
UCTD
url http://hdl.handle.net/10019.1/105855
work_keys_str_mv AT matibidimaforacassious makingsenseofdisruptiveinnovationexploringtheinnovatorsdilemmafromaweickeanperspective