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Potential factors contributing to harmful supervision of social workers

Thesis (MA)--Stellenbosch University, 2020.

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Main Author: Wynee, Thea T.
Other Authors: Engelbrecht, Lambert Karel
Format: Thesis
Language:English
Published: Stellenbosch : Stellenbosch University 2020
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access_status_str Open Access
author Wynee, Thea T.
author2 Engelbrecht, Lambert Karel
author_browse Engelbrecht, Lambert Karel
Wynee, Thea T.
author_facet Engelbrecht, Lambert Karel
Wynee, Thea T.
author_sort Wynee, Thea T.
collection Thesis
dc_rights_str_mv Stellenbosch University
description Thesis (MA)--Stellenbosch University, 2020.
format Thesis
id oai:scholar.sun.ac.za:10019.1/107900
institution Stellenbosch University (South Africa)
language English
last_indexed 2026-06-10T12:40:57.522Z
license_str Other — see source repository
provenance_str_mv Harvested via OAI-PMH from SUNScholar — Stellenbosch University Repository
publishDate 2020
publishDateRange 2020
publishDateSort 2020
publisher Stellenbosch : Stellenbosch University
publisherStr Stellenbosch : Stellenbosch University
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source_str SUNScholar — Stellenbosch University Repository
spelling oai:scholar.sun.ac.za:10019.1/107900 Potential factors contributing to harmful supervision of social workers Wynee, Thea T. Engelbrecht, Lambert Karel Stellenbosch University. Faculty of Arts and Social Sciences. Dept. of Social Work. Supervision of employees -- Moral and ethical aspects Bullying in the workplace Supervision of social workers -- Psychological aspects Social workers -- Supervision of -- South Africa UCTD Thesis (MA)--Stellenbosch University, 2020. ENGLISH ABSTRACT: Supervision of social workers in South Africa is mandatory, as determined by the Supervision Framework for the Social Work Profession in South Africa. However, it is questionable whether frontline social workers are experiencing supervision practices as helpful. Recent international and local research reports indicate that in many instances supervision is not fulfilling its intended functions and goal, leaving supervisees vulnerable to inadequate and even harmful supervision. Harmful supervision may be defined as supervisory practices that result in psychological, emotional and/or physical harm or trauma to the supervisee, owing to factors such as the supervisor’s disinterest and lack of investment in supervision, power relations, generational and cultural differences and lack of resources. This research reports on potentially harmful supervision practices based on experiences of frontline social workers in a variety of social welfare organisations in the Western Cape, South Africa. Certain findings generated from a purposive, qualitative and exploratory study by means of individual interviews with 20 social workers suggest that supervision may often become a mere “box-ticking exercise”, is crisis driven and “on the run”, and is frequently reduced to little more than compliance checking. Some of these participants experience minimum support and consequently feel at risk and vulnerable. This research document contains two literature chapters. The first explores the current literature on supervision and its intended purposes and functions in order to generate a clear framework of what supervision is supposed to entail. The second extrapolates potentially harmful supervision practises drawing on work from other fields of expertise. Chapter four comprises the empirical study, where data was collected from participants and presented in an integrated manner detailing the specific potential factors contributing to harmful supervision. In chapter five, concrete recommendations are posed to supervisors, managers of organisations and policymakers to curb these potentially harmful supervision practices. The main conclusions drawn from these findings established that harmful supervision practise is indeed occurring and that supervision is no longer reaching its intended functions. This is due to the fact that the checks and balances in place are falling away, as they are being used merely as a formality. If supervision was returned to its all-encompassing purpose, supervisors and supervisees alike would reap the benefits of its practise. While time constraints and lack of training for supervisors are valid points as to why supervision is not happening correctly, this is not an excuse for this type of malpractice, which should be treated as a serious offence. Supervision is crucial for the benefit of practitioners, but if not carried out correctly is causing more harm than good. AFRIKAANSE OPSOMMING: Supervisie van maatskaplike werkers in Suid-Afrika is verpligtend, soos bepaal deur die Supervisieraamwerk van die Suid-Afrikaanse Raad vir Maatskaplike Diensprofessies. Dit kan egter bevraagteken word of maatskaplike werkers supervisie sonder meer as nuttig ervaar. Onlangse internasionale en plaaslike navorsingsverslae dui daarop dat supervisie in baie gevalle nie die beoogde funksies en doelstellings vervul nie, en dat werkers kwesbaar is as gevolg van onvoldoende en selfs skadelike supervisie. Skadelike supervisie kan gedefinieer word as supervisie wat lei tot sielkundige, emosionele en/of liggaamlike skade of trauma, as gevolg van faktore soos die gebrekkige belangstelling deur die supervisor, ongelyke magsverhoudinge, en generasie en kulturele verskille, sowel as ‘n gebrek aan hulpbronne. Hierdie navorsing doen verslag oor potensieel skadelike supervisiepraktyke, gebaseer op ervarings van maatskaplike werkers in 'n verskeidenheid maatskaplike welsynsorganisasies in die Wes-Kaap, Suid-Afrika. Bevindinge wat gegenereer is uit 'n doelbewuste, kwalitatiewe, verkennende studie deur middel van individuele onderhoude met 20 maatskaplike werkers dui daarop dat supervisie in baie gevalle bloot 'n afmerk van take is, krisisgedrewe is en informeel is. Supervisie vervul in baie gevalle bloot ʼn kontrolefunksie. Sommige deelnemers aan hierdie navorsing ervaar minimum ondersteuning en beleef dat hulle kwesbaar is. Hierdie navorsing bevat twee literatuur-hoofstukke. Die eerste hoofstuk verken die funksies van supervisie, ten einde 'n duidelike raamwerk te stel van wat supervisie veronderstel is om te wees. Die tweede hoofstuk ondersoek potensiële skadelike supervisiepraktyke. Hoofstuk vier van hierdie studie fokus op die empiriese studie waar deelnemers se ervaring van skadelike supervisie ondersoek word. In hoofstuk vyf word konkrete aanbevelings aan supervisors, bestuurders van organisasies en beleidmakers gemaak om potensiële skadelike in supervisiepraktyke te verminder. Gevolgtrekkings dui daarop dat skadelike supervisiepraktyke wel geredelik plaasvind en dat supervisie soms nie die beoogde funksies bereik nie, omdat dit as ʼn blote 'n formaliteit gebruik word. Terwyl tydsbeperkings en 'n gebrek aan opleiding vir supervisors geldige argumente is waarom supervisie nie funksioneel is nie, is dit nie 'n verskoning vir wanpraktyke in supervisie nie, wat as 'n ernstige oortreding beskou kan word. Supervisie is belangrik vir praktisyns in maatskaplike werk, maar as dit nie korrek gedoen word nie, kan dit potensieel meer skade doen. Masters 2020-02-06T12:17:53Z 2020-04-28T12:08:27Z 2020-02-06T12:17:53Z 2020-04-28T12:08:27Z 2020-03 Thesis http://hdl.handle.net/10019.1/107900 en Stellenbosch University xii, 118 leaves : illustrations (some color) application/pdf Stellenbosch : Stellenbosch University
spellingShingle Supervision of employees -- Moral and ethical aspects
Bullying in the workplace
Supervision of social workers -- Psychological aspects
Social workers -- Supervision of -- South Africa
UCTD
Wynee, Thea T.
Potential factors contributing to harmful supervision of social workers
title Potential factors contributing to harmful supervision of social workers
title_full Potential factors contributing to harmful supervision of social workers
title_fullStr Potential factors contributing to harmful supervision of social workers
title_full_unstemmed Potential factors contributing to harmful supervision of social workers
title_short Potential factors contributing to harmful supervision of social workers
title_sort potential factors contributing to harmful supervision of social workers
topic Supervision of employees -- Moral and ethical aspects
Bullying in the workplace
Supervision of social workers -- Psychological aspects
Social workers -- Supervision of -- South Africa
UCTD
url http://hdl.handle.net/10019.1/107900
work_keys_str_mv AT wyneetheat potentialfactorscontributingtoharmfulsupervisionofsocialworkers