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Crisis, opportunity & virtue: the role of virtue ethics in corporate crisis management

Thesis (MA)--Stellenbosch University, 2021.

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Main Author: Khubana, Mukondeleli Isaac
Other Authors: Hartford, Anna
Format: Thesis
Language:en_ZA
Published: Stellenbosch : Stellenbosch University 2021
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access_status_str Open Access
author Khubana, Mukondeleli Isaac
author2 Hartford, Anna
author_browse Hartford, Anna
Khubana, Mukondeleli Isaac
author_facet Hartford, Anna
Khubana, Mukondeleli Isaac
author_sort Khubana, Mukondeleli Isaac
collection Thesis
dc_rights_str_mv Stellenbosch University
description Thesis (MA)--Stellenbosch University, 2021.
format Thesis
id oai:scholar.sun.ac.za:10019.1/110032
institution Stellenbosch University (South Africa)
language en_ZA
last_indexed 2026-06-10T12:43:37.288Z
license_str Other — see source repository
provenance_str_mv Harvested via OAI-PMH from SUNScholar — Stellenbosch University Repository
publishDate 2021
publishDateRange 2021
publishDateSort 2021
publisher Stellenbosch : Stellenbosch University
publisherStr Stellenbosch : Stellenbosch University
record_format dspace
source_str SUNScholar — Stellenbosch University Repository
spelling oai:scholar.sun.ac.za:10019.1/110032 Crisis, opportunity & virtue: the role of virtue ethics in corporate crisis management Khubana, Mukondeleli Isaac Hartford, Anna Stellenbosch University. Faculty of Arts and Social Sciences. Dept. of Philosophy. Crisis management Business ethics Responsibility Virtue Executives -- Conduct of life UCTD Thesis (MA)--Stellenbosch University, 2021. ENGLISH ABSTRACT: Corporate crisis management is an underdeveloped field of study, which requires considerable additional research. In particular, the role of virtue ethics in responding to corporate crises has not been given sufficient attention. In this paper, I argue that virtue ethics has unique advantages in conceptualising ethical responses in times of corporate crisis due to its emphasis on leaders' moral character. I further argue that the relevant virtues can be cultivated even by leaders who initially lack virtuous dispositions. It appears that while the corporate codes of conduct, policies, and rules that are often inspired by consequentialist and deontological ethical approaches are helpful in many contexts, they are often inadequate in preventing and responding to corporate crisis. This inadequacy points to a need for a framework beyond traditional methods currently used to manage corporate crisis. The focus of virtue ethics on individual character, integrity, and moral motivation can help restore the sense of personal responsibility that can be eroded in corporate crisis. Based on the analyses of sample cases representing poor corporate crisis management, particularly in South Africa, and a review of the methods of moral disengagements that can be linked to different stages of a corporate crisis, the paper identifies and discusses six virtues that leaders must cultivate to respond to the crisis virtuously. The virtues discussed include compassion, caring, trustworthiness, justice, prudence, and honesty. AFRIKAANSE OPSOMMING: Korporatiewe krisisbestuur is 'n onderontwikkelde studieveld wat heelwat addisionele navorsing verg. Die rol van deugde-etiek in die reaksie op korporatiewe krisisse word nie voldoende aangespreek nie. In hierdie referaat voer ek aan dat deugde-etiek unieke voordele het in die konseptualisering van etiese reaksies in tye van korporatiewe krisis weens die klem op leiers se morele karakter. Ek voer verder aan dat die relevante deugde selfs gekweek kan word deur leiers wat aanvanklik nie deugsaamheid uitleef nie. Alhoewel die korporatiewe gedragskodes, -beleid en -reëls wat dikwels geïnspireer word deur die gepaardgaande en deontologiese etiese benaderings in baie kontekste nuttig is, blyk dit dikwels onvoldoende om ‘n korporatiewe krisis te voorkom en daarop te reageer. Hierdie ontoereikendheid dui op die behoefte aan 'n raamwerk buite die tradisionele metodes wat tans gebruik word om korporatiewe krisisse te bestuur. Die fokus van deugde-etiek op individuele karakter, integriteit en morele motivering kan help om die gevoel van persoonlike verantwoordelikheid wat in sakekrisisse verval, te herstel. Op grond van die ontledings van voorbeelde van gevalle wat swak korporatiewe krisisbestuur verteenwoordig, veral in Suid-Afrika, en 'n oorsig van die metodes van morele onttrekking wat gekoppel kan word aan verskillende stadiums van 'n korporatiewe krisis, word die deugde van ses leiers identifiseer en bespreek watter deugde leiers moet aankweek om deugsaam op die krisis te reageer. Die deugde wat bespreek word, sluit in medelye, omgee, betroubaarheid, regverdigheid, omsigtigheid en eerlikheid. Masters 2021-03-02T10:35:16Z 2021-04-21T14:37:15Z 2021-03-02T10:35:16Z 2021-04-21T14:37:15Z 2021-03 Thesis http://hdl.handle.net/10019.1/110032 en_ZA Stellenbosch University vi, 67 pages application/pdf Stellenbosch : Stellenbosch University
spellingShingle Crisis management
Business ethics
Responsibility
Virtue
Executives -- Conduct of life
UCTD
Khubana, Mukondeleli Isaac
Crisis, opportunity & virtue: the role of virtue ethics in corporate crisis management
title Crisis, opportunity & virtue: the role of virtue ethics in corporate crisis management
title_full Crisis, opportunity & virtue: the role of virtue ethics in corporate crisis management
title_fullStr Crisis, opportunity & virtue: the role of virtue ethics in corporate crisis management
title_full_unstemmed Crisis, opportunity & virtue: the role of virtue ethics in corporate crisis management
title_short Crisis, opportunity & virtue: the role of virtue ethics in corporate crisis management
title_sort crisis opportunity virtue the role of virtue ethics in corporate crisis management
topic Crisis management
Business ethics
Responsibility
Virtue
Executives -- Conduct of life
UCTD
url http://hdl.handle.net/10019.1/110032
work_keys_str_mv AT khubanamukondeleliisaac crisisopportunityvirtuetheroleofvirtueethicsincorporatecrisismanagement