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The promise and limits of Web 2.0 tools for communities of practice
Thesis (MA)--Stellenbosch University, 2021.
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| Format: | Thesis |
| Language: | en_ZA |
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Stellenbosch : Stellenbosch University
2021
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| _version_ | 1867614015743590400 |
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| access_status_str | Open Access |
| author | Naidoo, Sagree |
| author2 | Maasdorp, Christiaan Hendrik |
| author_browse | Maasdorp, Christiaan Hendrik Naidoo, Sagree |
| author_facet | Maasdorp, Christiaan Hendrik Naidoo, Sagree |
| author_sort | Naidoo, Sagree |
| collection | Thesis |
| dc_rights_str_mv | Stellenbosch University |
| description | Thesis (MA)--Stellenbosch University, 2021. |
| format | Thesis |
| id | oai:scholar.sun.ac.za:10019.1/110146 |
| institution | Stellenbosch University (South Africa) |
| language | en_ZA |
| last_indexed | 2026-06-10T12:45:19.124Z |
| license_str | Other — see source repository |
| provenance_str_mv | Harvested via OAI-PMH from SUNScholar — Stellenbosch University Repository |
| publishDate | 2021 |
| publishDateRange | 2021 |
| publishDateSort | 2021 |
| publisher | Stellenbosch : Stellenbosch University |
| publisherStr | Stellenbosch : Stellenbosch University |
| record_format | dspace |
| source_str | SUNScholar — Stellenbosch University Repository |
| spelling | oai:scholar.sun.ac.za:10019.1/110146 The promise and limits of Web 2.0 tools for communities of practice Naidoo, Sagree Maasdorp, Christiaan Hendrik Stellenbosch University. Faculty of Arts and Social Sciences. Dept. of Information Science. Communities of practice Knowledge management Web 2.0 Social media Thesis (MA)--Stellenbosch University, 2021. ENGLISH ABSTRACT: The thesis investigates the impact of Web 2.0 tools and technologies on Communities of Practice (CoPs) and the extent they are being used by Communities of Practice to promote the management of knowledge within organisations. The term Web 2.0 indicates the evolution of the Web from a static to a dynamic environment, allowing for more user participation and visibility in content creation. In Chapter 2 an extensive literature review is undertaken of knowledge management. The knowledge-as-practice view can be distinguished from the knowledge-as-content and knowledge-as-process view. The knowledge-as-practice view allows for the sharing of knowledge through collaboration in Communities of Practice. Chapter 3 identifies the nature, scope as well as different types of Communities of Practice. Communities of Practice are usually informal groups of people that share a common practice and collaborate to create and share knowledge that is useful for that practice. Chapter 4 is an exploration of the components that define Web 2.0 tools and technologies, and their use within organisations as described by Andrew McAfee in his book “Enterprise 2.0 New Collaborative Tools for your Organization’s Toughest Challenges”. In Chapter 5, an analysis of how Web 2.0 tools and technologies is used by Communities of Practice to promote the sharing and/or creation of knowledge is undertaken. The thesis comes to the conclusion that the emergent social software platforms of Web 2.0, allow for quick and easy connections across networks, improves content creation by normal users, and require very little to no training of users. In addition, the tools and technologies are free and deployed through the web, so there is no need for hardware and software to be updated and deployed within the organisation. In other words, Web 2.0 offers great promise to support knowledge management in Communities of Practice even though its adoption has been slow. AFRIKAANSE OPSOMMING: Die tesis ondersoek die impak van Web 2.0 instrumente en tegnologieë op praktykgemeenskappe (“Communities of Practice”) en die mate waartoe dit in sulke gemeenskappe gebruik word om kennisbestuur in organisasies te bevorder. Die term Web 2.0 dui op die evolusie van die web van 'n statiese na 'n dinamiese omgewing wat meer gebruikersdeelname in inhoudskepping moontlik en sigbaar maak. Hoofstuk 2 beslaan ‘n uitgebreide literatuuroorsig oor kennisbestuur. Die kennis-as-praktyk perspektief kan van die kennis-as-inhoud en kennis-as-proses perspektiewe onderskei word. In die kennis-as-praktyk beskouing geskied die uitruil van kennis deur samewerking in praktykgemeenskappe. Hoofstuk 3 identifiseer die aard, omvang, en verskeidenheid soorte praktykgemeenskappe. ‘n Praktykgemeenskap is gewoonlik ‘n informele groep mense wat 'n gemeenskaplike praktykdeel en saamwerk om nuwe kennis, wat bruikbaar is vir die praktyk, te skep en te deel. Hoofstuk 4 ondersoek die komponente wat Web 2.0 instrumente en tegnologieë definieer, en die gebruik daarvan binne organisasies word aan die hand van Andrew McAfee se boek "Enterprise 2.0 New Collaborative Tools for your Organization's Toughest Challenges" beskryf. Hoofstuk 5 bied 'n ontleding van hoe Web 2.0 instrumente en tegnologieë moontlik deur praktykgemeenskappe ingespan kan word om die bestuur van kennis te bevorder. Die tesis kom tot die gevolgtrekking dat die opkomende sosiale sagtewareplatforms van Web2.0 voorsiening maakvir vinnige en maklike verbindings oor netwerke heen, verbeterde inhoudskepping vir gewone verbruikers, en min of geen opleiding van gebruikers vereis. Verder is Web 2.0 tegnologie gratis via die internet beskikbaar en is dit nie nodig om hardeware of sagteware in die organisasie te ontplooi nie. Met ander woorde, Web 2.0 bied groot belofte vir die ondersteuning van kennisbestuur in praktykgemeenskappe alhoewel opname traag blyk te wees. Masters 2021-03-08T12:39:24Z 2021-04-21T14:42:44Z 2021-03-08T12:39:24Z 2021-04-21T14:42:44Z 2021-03 Thesis http://hdl.handle.net/10019.1/110146 en_ZA Stellenbosch University vii, 118 pages application/pdf Stellenbosch : Stellenbosch University |
| spellingShingle | Communities of practice Knowledge management Web 2.0 Social media Naidoo, Sagree The promise and limits of Web 2.0 tools for communities of practice |
| title | The promise and limits of Web 2.0 tools for communities of practice |
| title_full | The promise and limits of Web 2.0 tools for communities of practice |
| title_fullStr | The promise and limits of Web 2.0 tools for communities of practice |
| title_full_unstemmed | The promise and limits of Web 2.0 tools for communities of practice |
| title_short | The promise and limits of Web 2.0 tools for communities of practice |
| title_sort | promise and limits of web 2 0 tools for communities of practice |
| topic | Communities of practice Knowledge management Web 2.0 Social media |
| url | http://hdl.handle.net/10019.1/110146 |
| work_keys_str_mv | AT naidoosagree thepromiseandlimitsofweb20toolsforcommunitiesofpractice AT naidoosagree promiseandlimitsofweb20toolsforcommunitiesofpractice |