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Emergency clinician output in a district hospital emergency centre : a cross-sectional analysis

Thesis (MMed)--Stellenbosch University, 2021.

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Bibliographic Details
Main Author: Hoffe, Mary Elizabeth
Other Authors: McCaul, Michael
Format: Thesis
Language:en_ZA
Published: Stellenbosch : Stellenbosch University 2021
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access_status_str Open Access
author Hoffe, Mary Elizabeth
author2 McCaul, Michael
author_browse Hoffe, Mary Elizabeth
McCaul, Michael
author_facet McCaul, Michael
Hoffe, Mary Elizabeth
author_sort Hoffe, Mary Elizabeth
collection Thesis
dc_rights_str_mv Stellenbosch University
description Thesis (MMed)--Stellenbosch University, 2021.
format Thesis
id oai:scholar.sun.ac.za:10019.1/123782
institution Stellenbosch University (South Africa)
language en_ZA
last_indexed 2026-06-10T12:42:41.823Z
license_str Other — see source repository
provenance_str_mv Harvested via OAI-PMH from SUNScholar — Stellenbosch University Repository
publishDate 2021
publishDateRange 2021
publishDateSort 2021
publisher Stellenbosch : Stellenbosch University
publisherStr Stellenbosch : Stellenbosch University
record_format dspace
source_str SUNScholar — Stellenbosch University Repository
spelling oai:scholar.sun.ac.za:10019.1/123782 Emergency clinician output in a district hospital emergency centre : a cross-sectional analysis Hoffe, Mary Elizabeth McCaul, Michael Hendrickse, Clint Stellenbosch University. Faculty of Medicine and Health Sciences. Dept. of Family and Emergency Medicine. Emergency Medicine. Emergency medicine -- Labor productivity -- Developing countries Trauma centers -- Overcrowding -- Developing countries Patient flow management -- Developing countries UCTD Thesis (MMed)--Stellenbosch University, 2021. ENGLISH SUMMARY : Introduction: Appropriate and efficient staffing is a cornerstone of emergency centre performance. There is however a paucity of literature describing clinician output in low- and middle-income countries with current staffing models based on anecdotal evidence. This study aimed to assess clinician output at a district level emergency centre, and how it varied depending on shift, clinician, and workload factors. Methods: We conducted a retrospective cross-sectional study using an existing electronic patient registry, to determine the patients consulted per hour (PPH) during each clinician shift and how this is affected by various clinician, shift, and workload factors. Data was collected over three non-contiguous randomly selected four-week cycles from Mitchells Plain Hospital's electronic patient registry. Associations between PPH and various factors were assessed using the ANOVA and post-hoc adjustments where appropriate. The correlation between PPH and workload metrics was calculated with the Pearson’s Rank correlation test. Statistical significance was defined as p<0.05. Results: A total of 1 289 clinician shifts were analysed with an overall PPH of 0.7. A significant association between PPH and shift type (p 0.021), clinician category (p<0.001) and cumulative shifts (p<0.001) were shown. There was a decline in clinician output during a shift and output was significantly decreased by the number of boarders in the emergency centre but increased with higher numbers of patients waiting at the start of the shift. Conclusion: This study describes a relatively low clinician output as compared to evidence from high-income countries and has highlighted several associations with various shift, clinician, and workload factors. The results from this study will form the basis of quality improvement interventions to improve patient throughput and will inform staff scheduling and surge planning strategies. AFRIKAANSE OPSOMMING : Geen opsomming beskikbaar. Masters 2021-11-17T12:56:01Z 2021-12-22T14:21:08Z 2021-11-17T12:56:01Z 2021-12-22T14:21:08Z 2021-12 Thesis http://hdl.handle.net/10019.1/123782 en_ZA Stellenbosch University 53 pages ; illustrations, includes annexures application/pdf Stellenbosch : Stellenbosch University
spellingShingle Emergency medicine -- Labor productivity -- Developing countries
Trauma centers -- Overcrowding -- Developing countries
Patient flow management -- Developing countries
UCTD
Hoffe, Mary Elizabeth
Emergency clinician output in a district hospital emergency centre : a cross-sectional analysis
title Emergency clinician output in a district hospital emergency centre : a cross-sectional analysis
title_full Emergency clinician output in a district hospital emergency centre : a cross-sectional analysis
title_fullStr Emergency clinician output in a district hospital emergency centre : a cross-sectional analysis
title_full_unstemmed Emergency clinician output in a district hospital emergency centre : a cross-sectional analysis
title_short Emergency clinician output in a district hospital emergency centre : a cross-sectional analysis
title_sort emergency clinician output in a district hospital emergency centre a cross sectional analysis
topic Emergency medicine -- Labor productivity -- Developing countries
Trauma centers -- Overcrowding -- Developing countries
Patient flow management -- Developing countries
UCTD
url http://hdl.handle.net/10019.1/123782
work_keys_str_mv AT hoffemaryelizabeth emergencyclinicianoutputinadistricthospitalemergencycentreacrosssectionalanalysis