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The effect of psychological empowerment on withdrawal behaviours as mediated by organisational citizenship behaviour and work engagement in a South African military university

Thesis (MCom)--Stellenbosch University, 2021.

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Main Author: Semenya, Linda Dineo
Other Authors: Mthembu, Oscar S.
Format: Thesis
Language:en_ZA
Published: Stellenbosch : Stellenbosch University 2021
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access_status_str Open Access
author Semenya, Linda Dineo
author2 Mthembu, Oscar S.
author_browse Mthembu, Oscar S.
Semenya, Linda Dineo
author_facet Mthembu, Oscar S.
Semenya, Linda Dineo
author_sort Semenya, Linda Dineo
collection Thesis
dc_rights_str_mv Stellenbosch University
description Thesis (MCom)--Stellenbosch University, 2021.
format Thesis
id oai:scholar.sun.ac.za:10019.1/124011
institution Stellenbosch University (South Africa)
language en_ZA
last_indexed 2026-06-10T12:43:14.822Z
license_str Other — see source repository
provenance_str_mv Harvested via OAI-PMH from SUNScholar — Stellenbosch University Repository
publishDate 2021
publishDateRange 2021
publishDateSort 2021
publisher Stellenbosch : Stellenbosch University
publisherStr Stellenbosch : Stellenbosch University
record_format dspace
source_str SUNScholar — Stellenbosch University Repository
spelling oai:scholar.sun.ac.za:10019.1/124011 The effect of psychological empowerment on withdrawal behaviours as mediated by organisational citizenship behaviour and work engagement in a South African military university Semenya, Linda Dineo Mthembu, Oscar S. Stellenbosch University. Faculty of Economic and Management Sciences. Dept. of Industrial Psychology. Employee empowerment -- Psychological aspects -- South Africa Social isolation Work environment -- Psychological aspects -- South Africa Employee loyalty Organizational commitment Organizational behavior Military art and science -- Study and teaching (Higher) -- South Africa UCTD Thesis (MCom)--Stellenbosch University, 2021. ENGLISH SUMMARY : Absence from the place of work (especially without a plausible reason), tardiness, and erosion of skilled employees in an organisation could disrupt work processes and adversely affect individual performance and organisational productivity. Organisations that empower their employees become positive places to work, through building trust in teams and ensuring employee pride and enjoyment of work. The purpose of the study was to examine the effect of psychological empowerment on withdrawal behaviours as mediated by organisational citizenship behaviour and work engagement. Survey data was collected using online self-report questionnaires from South African military university uniformed members, which included staff members, lecturers, and students. The final sample of 250 participants was assessed on psychological empowerment in their workplace, as well as their organisational citizenship behaviour, work engagement, and withdrawal behaviours. The measuring instruments used to collect data were the 12-item psychological empowerment scale by Spreitzer (1995), the 24-item organisational citizenship behaviour (OCB) scale by Podsakoff et al. (1990), the 17-item work engagement scale by Schaufeli et al. (2002), and the 20-item withdrawal behaviours scale by Erdemli (2015). SPSS was used to compute reliability and dimensionality analyses from the collected data. Confirmatory factor analyses for each scale were computed. The revised measurement and structural model can generally be regarded as good. Measurement and structural models were fitted to the data using structural equation modelling (SEM) through LISREL. The findings indicated that psychological empowerment has a positive, significant effect on organisational citizenship behaviour; psychological empowerment has a positive, significant effect on work engagement; psychological empowerment has a negative, significant effect on withdrawal behaviours; and organisational citizenship behaviour has a positive, significant effect on work engagement. The findings also indicated that organisational citizenship behaviour mediated the effect of psychological empowerment on withdrawal behaviours, while work engagement mediated the effect of psychological empowerment on withdrawal behaviours. Support was not found for the effect of organisational citizenship behaviour on withdrawal behaviours, nor for the effect of work engagement on withdrawal behaviours. Limitations of the study and recommendations for future studies were presented. The findings will help managers and leaders better manage their employees to reduce their withdrawal behaviours in the organisation. AFRIKAANSE OPSOMMING : Geen opsomming beskikbaar. Masters 2021-12-08T09:33:50Z 2021-12-22T14:34:45Z 2021-12-08T09:33:50Z 2021-12-22T14:34:45Z 2021-12 Thesis http://hdl.handle.net/10019.1/124011 en_ZA Stellenbosch University xv, 134 pages ; illustrations application/pdf Stellenbosch : Stellenbosch University
spellingShingle Employee empowerment -- Psychological aspects -- South Africa
Social isolation
Work environment -- Psychological aspects -- South Africa
Employee loyalty
Organizational commitment
Organizational behavior
Military art and science -- Study and teaching (Higher) -- South Africa
UCTD
Semenya, Linda Dineo
The effect of psychological empowerment on withdrawal behaviours as mediated by organisational citizenship behaviour and work engagement in a South African military university
title The effect of psychological empowerment on withdrawal behaviours as mediated by organisational citizenship behaviour and work engagement in a South African military university
title_full The effect of psychological empowerment on withdrawal behaviours as mediated by organisational citizenship behaviour and work engagement in a South African military university
title_fullStr The effect of psychological empowerment on withdrawal behaviours as mediated by organisational citizenship behaviour and work engagement in a South African military university
title_full_unstemmed The effect of psychological empowerment on withdrawal behaviours as mediated by organisational citizenship behaviour and work engagement in a South African military university
title_short The effect of psychological empowerment on withdrawal behaviours as mediated by organisational citizenship behaviour and work engagement in a South African military university
title_sort effect of psychological empowerment on withdrawal behaviours as mediated by organisational citizenship behaviour and work engagement in a south african military university
topic Employee empowerment -- Psychological aspects -- South Africa
Social isolation
Work environment -- Psychological aspects -- South Africa
Employee loyalty
Organizational commitment
Organizational behavior
Military art and science -- Study and teaching (Higher) -- South Africa
UCTD
url http://hdl.handle.net/10019.1/124011
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AT semenyalindadineo effectofpsychologicalempowermentonwithdrawalbehavioursasmediatedbyorganisationalcitizenshipbehaviourandworkengagementinasouthafricanmilitaryuniversity