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Evaluating the potential of machine learning for promotional demand planning and price optimisation in retail

Thesis (MEng)--Stellenbosch University, 2022.

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Main Author: De Beer, Samuel Heinrich
Other Authors: Louw, Louis
Format: Thesis
Language:en_ZA
Published: Stellenbosch : Stellenbosch University 2022
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access_status_str Open Access
author De Beer, Samuel Heinrich
author2 Louw, Louis
author_browse De Beer, Samuel Heinrich
Louw, Louis
author_facet Louw, Louis
De Beer, Samuel Heinrich
author_sort De Beer, Samuel Heinrich
collection Thesis
dc_rights_str_mv Stellenbosch University
description Thesis (MEng)--Stellenbosch University, 2022.
format Thesis
id oai:scholar.sun.ac.za:10019.1/124526
institution Stellenbosch University (South Africa)
language en_ZA
last_indexed 2026-06-10T12:40:54.953Z
license_str Other — see source repository
provenance_str_mv Harvested via OAI-PMH from SUNScholar — Stellenbosch University Repository
publishDate 2022
publishDateRange 2022
publishDateSort 2022
publisher Stellenbosch : Stellenbosch University
publisherStr Stellenbosch : Stellenbosch University
record_format dspace
source_str SUNScholar — Stellenbosch University Repository
spelling oai:scholar.sun.ac.za:10019.1/124526 Evaluating the potential of machine learning for promotional demand planning and price optimisation in retail De Beer, Samuel Heinrich Louw, Louis Stellenbosch University. Faculty of Engineering. Dept. of Industrial Engineering. Product promotion UCTD Demand (Economic theory) -- Forecasting Machine learning Price policy, Industrial Reinforcement learning Thesis (MEng)--Stellenbosch University, 2022. ENGLISH ABSTRACT: Retailers face numerous challenges due to the highly competitive environment of the retail sector. In order to remain financially sustainable and competitive, retailers often make use of processes such as demand forecasting and promotion- or price planning. Though the literature includes various methods of demand forecasting and price optimisation, many studies have failed to regard the impact of product category information in a machine learning context. The current study extends the existing literature by including the performance of machine learning for demand forecasting and price optimisation in complex retail environments. The current study regards the performance of machine learning when forecasting SKU-level promotional demand as well as category-wide profit maximisation by leveraging important intra-category information. The study comprises the sales and pricing data of three distinct product categories, each of which includes four focal products. The demand forecasting approach consisted of developing four boosting algorithms where product promotion and intra- category information is considered. The demand models were developed using a LASSO feature selection procedure in combination with a Bayesian hyperparameter optimisation process. For the price optimisation model a Deep-Q Network (DQN) was developed using a 4-layer neural network. The pricing optimisation model was developed to make product category pricing decisions for a 12-week horizon, while using the optimal demand model as input. Based on the empirical results, the optimal demand model was the LGBM algorithm which outperformed the other models in every forecasting scenario. For price optimisation, the Deep-Q Network model was able to act as intended and improve the product category profits by simulating a. complex decision-making process. AFRIKAANSE OPSOMMING: Klemhandelaars staar talle mtdagmgs m die geslg as gevolg van cue hoogs mededmgende omgewing van die kleinhandelsektor. 0m finansieel volhoubaar en mededingend te bly, maak kleinhandelaars dikwels gebruik van prosesse soos vraagvoorspelling en promosie- of prysbeplanning. Alhoewel die literatuur verskeie metodes van vraagvoorspelling en prysoptimalisering insluit, het baie studies versuim om die impak van produkkategoriey inligting in 'n masjienleerkonteks te beskou. Die huidige studie brei die bestaande literatuur uit deur die prestasie van masjienleer vir vraagvoorspelling en prysoptimalisering in komplekse kleinhandelomgewings in te sluit. Die huidige studie ag die prestasie van masjienleer by die voorspelling van SKU-vlak promosievraag sowel as kategoriewye winsmaksimering deur belangrike intra-kategorie inligting te benut. Die studie bestaan uit die verkoops en prysdata van drie afsonderlike produkkategorieé, wat elk Vier fokusprodukte insluit. Die vraagvoorspellingsbenadering het bestaan uit die ontwikkeling van Vier 'boosting' algoritmes waar produkpromosie en intrakategorie- inligting oorweeg word. Die vraagmodelle is ontwikkel deur gebruik te maak van 'n LASSO kenmerkseleksieprosedure in kombinasie met 'n Bayesian hiperparameter optimeringsproses. Vir die prysoptimeringsmodel is 'n Deep-Q Network (DQN) ontwikkel met behulp van 'n 4-laag neurale netwerk. Die prysoptimeringsmodel is ontwikkel om produkkategorieyprysbesluite vir 'n 12-week-horison te neem, waar die optimale aanvraagmodel as inset gebruik word. Gebaseer op die empiriese resultate, was die optimale aanvraagmodel die LGBNI-algoritme wat beter as die ander modelle in elke voorspellingscenario gevaar het. Vir prysoptimering kon die Deep-Q Network-model optree soos verwag en die produkkategorie-winste verbeter deur 'n komplekse besluitnemingsproses te simuleer. Masters 2022-02-11T07:26:04Z 2022-04-29T09:18:07Z 2022-02-11T07:26:04Z 2022-04-29T09:18:07Z 2022-04 Thesis http://hdl.handle.net/10019.1/124526 en_ZA Stellenbosch University application/pdf Stellenbosch : Stellenbosch University
spellingShingle Product promotion
UCTD
Demand (Economic theory) -- Forecasting
Machine learning
Price policy, Industrial
Reinforcement learning
De Beer, Samuel Heinrich
Evaluating the potential of machine learning for promotional demand planning and price optimisation in retail
title Evaluating the potential of machine learning for promotional demand planning and price optimisation in retail
title_full Evaluating the potential of machine learning for promotional demand planning and price optimisation in retail
title_fullStr Evaluating the potential of machine learning for promotional demand planning and price optimisation in retail
title_full_unstemmed Evaluating the potential of machine learning for promotional demand planning and price optimisation in retail
title_short Evaluating the potential of machine learning for promotional demand planning and price optimisation in retail
title_sort evaluating the potential of machine learning for promotional demand planning and price optimisation in retail
topic Product promotion
UCTD
Demand (Economic theory) -- Forecasting
Machine learning
Price policy, Industrial
Reinforcement learning
url http://hdl.handle.net/10019.1/124526
work_keys_str_mv AT debeersamuelheinrich evaluatingthepotentialofmachinelearningforpromotionaldemandplanningandpriceoptimisationinretail