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Enhancing the effectiveness of data management to improve data quality for evidence-based decision-making : a case study of Pelonomi Tertiary Hospital

Thesis (MPA)--Stellenbosch University, 2024.

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Main Author: Malahleha, Mafumane Alice
Other Authors: Ajam, Tania
Format: Thesis
Language:en_ZA
Published: Stellenbosch : Stellenbosch University 2024
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access_status_str Open Access
author Malahleha, Mafumane Alice
author2 Ajam, Tania
author_browse Ajam, Tania
Malahleha, Mafumane Alice
author_facet Ajam, Tania
Malahleha, Mafumane Alice
author_sort Malahleha, Mafumane Alice
collection Thesis
dc_rights_str_mv Stellenbosch University
description Thesis (MPA)--Stellenbosch University, 2024.
format Thesis
id oai:scholar.sun.ac.za:10019.1/130475
institution Stellenbosch University (South Africa)
language en_ZA
last_indexed 2026-06-10T12:44:07.837Z
license_str Other — see source repository
provenance_str_mv Harvested via OAI-PMH from SUNScholar — Stellenbosch University Repository
publishDate 2024
publishDateRange 2024
publishDateSort 2024
publisher Stellenbosch : Stellenbosch University
publisherStr Stellenbosch : Stellenbosch University
record_format dspace
source_str SUNScholar — Stellenbosch University Repository
spelling oai:scholar.sun.ac.za:10019.1/130475 Enhancing the effectiveness of data management to improve data quality for evidence-based decision-making : a case study of Pelonomi Tertiary Hospital Malahleha, Mafumane Alice Ajam, Tania Stellenbosch University. Faculty of Economic and Management Sciences. School of Public Leadership. Health services administration -- Data processing Information storage and retrieval systems -- Health services administration Public health administration Clinical medicine -- Decision making UCTD Thesis (MPA)--Stellenbosch University, 2024. ENGLISH SUMMARY: We are currently living in an era where effective data management has become a critical process for improving data quality and informing rational management decision-making across organisations. New technologies show promising results globally for managing data. The healthcare sector produces heterogenous data daily and big data solutions are used internationally to manage voluminous data as traditional data management systems cannot keep up. In the healthcare sector, the need for effective decision-making is high and the consequences of ill-informed decisions could lead to loss of life; this compels the decision-makers to have real-time data, sound data management policies and other essential resources to manage and improve the quality of data produced and used to inform such decisions. Good data management practices can assist in minimising potential errors by establishing efficient processes and policies for usage and building confidence in the data being used to make rational decisions about patient care and health outcomes across healthcare institutions. The study aims to enhance the effectiveness of data management practices at Pelonomi Tertiary Hospital to improve data quality for evidence-based decision-making. A qualitative case study approach is utilised. Self-administered questionnaires and semi-structured interviews have been deployed as data collection methods, purposeful sampling was done and an appropriate sample size was selected. The findings of the study revealed that gradual adoption of new technologies can assist in overcoming the system fragmentation and harmonise data management practices for improved data quality that can be used confidently for evidence-based decision-making. Management support is key to achieving data of high quality and there is a need to comply with data management human resource requirements as stipulated in the District Health Information Management Systems policy. The placement of data management personnel on the organogram needs urgent management attention if the hospital is to maintain high data quality and enhance data management practices. This will also assist in role clarification in data management activities and improve levels of accountability and ownership of data produced. AFRIKAANSE OPSOMMING: Ons leef tans in 'n era waar effektiewe databestuur 'n kritieke proses geword het om datakwaliteit en inligting oor rasionele bestuursbesluitneming oor organisasies heen te verbeter. Nuwe tegnologiee lewer wereldwyd belowende resultate vir die bestuur van data. Die gesondheidsorgsektor produseer daagliks heterogene data en grootdata-oplossings word internasionaal gebruik om lywige data te bestuur aangesien tradisionele databestuurstelsels nie kan byhou nie. Daar is 'n groot behoefte aan doeltreffende besluitneming in die gesondheidsorgsektor en die gevolge van oningeligte besluite kan tot lewensverlies lei; dit dwing die besluitnemers om intydse data, gesonde databestuursbeleide en ander noodsaaklike hulpbronne te he om die kwaliteit van data wat geproduseer en gebruik word om sulke besluite te beinvloed, te bestuur en te verbeter. Goeie databestuurspraktyke kan help om potensiele foute te minimaliseer deur doeltreffende prosesse en beleide vir gebruik daar te stel en vertroue te bou in die data wat gebruik word om rasionele besluite oor pasientsorg en gesondheidsuitkomste oor gesondheidsorginstellings heen te neem. Die studie het ten doel om die doeltreffendheid van databestuurspraktyke by Pelonomi Tersiere Hospitaal (PTH) te verbeter om datakwaliteit vir bewysgebaseerde besluitneming te verbeter. 'n Kwalitatiewe gevallestudiebenadering word gebruik. Self-geadministreerde vraelyste en semi-gestruktureerde onderhoude is ontplooi as data-insamelingsmetodes en doelgerigte steekproefneming is gedoen en ‘n toepaslike steekproefgrootte is gekies. Die bevindinge van die studie het aan die lig gebring dat geleidelike aanvaarding van nuwe tegnologiee kan help om die stelselfragmentasie te oorkom en databestuurspraktyke te harmoniseer vir verbeterde datakwaliteit wat met selfvertroue gebruik kan word vir bewysgebaseerde besluitneming. Bestuursondersteuning is die sleutel tot die verkryging van data van hoe gehalte en daar is 'n behoefte om te voldoen aan databestuur menslike hulpbronvereistes soos uiteengesit in die Distriksgesondheid Bestuursinligtingstelsel beleid. Die plasing van databestuurspersoneel op die organogram verg dringende bestuursaandag as die hospitaal hoe datakwaliteit sou handhaaf en databestuurspraktyke sou verbeter. Dit sal ook help met rolverduidleliking in databestuuraktiwiteite, en vlakke van aanspreeklikheid en eienaarskap van data wat geproduseer word, verbeter. Masters 2024-03-04T19:12:36Z 2024-04-26T18:57:47Z 2024-03-04T19:12:36Z 2024-04-26T18:57:47Z 2024-03 Thesis https://scholar.sun.ac.za/handle/10019.1/130475 en_ZA Stellenbosch University xiii, 148 pages : illustrations, includes annexures application/pdf Stellenbosch : Stellenbosch University
spellingShingle Health services administration -- Data processing
Information storage and retrieval systems -- Health services administration
Public health administration
Clinical medicine -- Decision making
UCTD
Malahleha, Mafumane Alice
Enhancing the effectiveness of data management to improve data quality for evidence-based decision-making : a case study of Pelonomi Tertiary Hospital
title Enhancing the effectiveness of data management to improve data quality for evidence-based decision-making : a case study of Pelonomi Tertiary Hospital
title_full Enhancing the effectiveness of data management to improve data quality for evidence-based decision-making : a case study of Pelonomi Tertiary Hospital
title_fullStr Enhancing the effectiveness of data management to improve data quality for evidence-based decision-making : a case study of Pelonomi Tertiary Hospital
title_full_unstemmed Enhancing the effectiveness of data management to improve data quality for evidence-based decision-making : a case study of Pelonomi Tertiary Hospital
title_short Enhancing the effectiveness of data management to improve data quality for evidence-based decision-making : a case study of Pelonomi Tertiary Hospital
title_sort enhancing the effectiveness of data management to improve data quality for evidence based decision making a case study of pelonomi tertiary hospital
topic Health services administration -- Data processing
Information storage and retrieval systems -- Health services administration
Public health administration
Clinical medicine -- Decision making
UCTD
url https://scholar.sun.ac.za/handle/10019.1/130475
work_keys_str_mv AT malahlehamafumanealice enhancingtheeffectivenessofdatamanagementtoimprovedataqualityforevidencebaseddecisionmakingacasestudyofpelonomitertiaryhospital