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Exploring the current state of research on knowledge management in local governments : a systematic review
Thesis (MPhil)--Stellenbosch University, 2025.
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Stellenbosch : Stellenbosch University
2025
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| _version_ | 1867614103741136896 |
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| access_status_str | Open Access |
| author | Mosimege, Kelebogile Geoginah |
| author2 | Maasdorp, Christiaan Hendrik |
| author_browse | Maasdorp, Christiaan Hendrik Mosimege, Kelebogile Geoginah |
| author_facet | Maasdorp, Christiaan Hendrik Mosimege, Kelebogile Geoginah |
| author_sort | Mosimege, Kelebogile Geoginah |
| collection | Thesis |
| dc_rights_str_mv | Stellenbosch University |
| description |
Thesis (MPhil)--Stellenbosch University, 2025. |
| format | Thesis |
| id | oai:scholar.sun.ac.za:10019.1/132253 |
| institution | Stellenbosch University (South Africa) |
| language | en_ZA |
| last_indexed | 2026-06-10T12:46:43.557Z |
| license_str | Other — see source repository |
| provenance_str_mv | Harvested via OAI-PMH from SUNScholar — Stellenbosch University Repository |
| publishDate | 2025 |
| publishDateRange | 2025 |
| publishDateSort | 2025 |
| publisher | Stellenbosch : Stellenbosch University |
| publisherStr | Stellenbosch : Stellenbosch University |
| record_format | dspace |
| source_str | SUNScholar — Stellenbosch University Repository |
| spelling | oai:scholar.sun.ac.za:10019.1/132253 Exploring the current state of research on knowledge management in local governments : a systematic review Mosimege, Kelebogile Geoginah Maasdorp, Christiaan Hendrik Stellenbosch University. Faculty of Arts and Social Sciences. Dept. of Information Science. Knowledge management -- Government Local government -- Research Organizational learning UCTD Thesis (MPhil)--Stellenbosch University, 2025. Mosimege, K. G. 2025. Exploring the Current State of Research on Knowledge Management in Local Governments: A Systematic Review. Unpublished masters thesis. Stellenbosch: Stellenbosch University [online]. Available: https://scholar.sun.ac.za/items/e27221a1-0782-436c-b979-794ab0902814 ENGLISH SUMMARY: This thesis, entitled ‘Exploring the Current State of Research on Knowledge Management in Local Governments,’ is a systematic review of literature on knowledge management in local governments and its impact on local government performance. It utilises a carefully crafted systematic literature research method to comprehensively investigate the current state of knowledge management practices in local governments worldwide. The primary goal of this thesis is to delve into local governments' global adoption and knowledge management strategies to reveal their true nature and scope. This research seeks to evaluate the influence of knowledge management practices on local governments’ overall effectiveness and pinpoint the challenges encountered when implementing knowledge management and the subsequent consequences. Key findings from this study are as follows: Local governments utilise a wide array of knowledge management (KM) practices, such as knowledge-sharing platforms, communities of practice, knowledge repositories, and training programmes. Challenges to effective KM implementation include resistance to change, resource constraints, and an unsupportive organisational culture. Factors that facilitate successful implementation include strong leadership support, employee engagement, and a robust technology infrastructure. Effective KM positively impacts local government's service delivery, decision-making, efficiency, and innovation. Best practices and strategies for successful KM encompass fostering a knowledge-sharing culture, securing leadership commitment, investing in technology, and providing employee training and support. Areas for future research include exploring the role of emerging technologies in KM, examining KM in times of crisis and diverse communities, and developing metrics to measure its impact. The thesis provides an in-depth examination of knowledge management in local governments worldwide, illuminating its vital role in maximising organisational efficiency. This underscores the need to incorporate knowledge management practices into the roles and structures of local governments to enhance efficiency. The review highlights the importance of KM for strengthening local government performance and service delivery. It provides valuable insights for practitioners and policymakers to develop and implement effective KM strategies. Further research is needed to address identified gaps and advance understanding of KM in local government contexts. AFRIKAANSE OPSOMMING: Hierdie tesis, getiteld 'Verkenning van die huidige stand van navorsing oor kennisbestuur in plaaslike regerings', is 'n sistematiese oorsig van literatuur oor kennisbestuur in plaaslike regerings en die impak daarvan op plaaslike regeringsprestasie. Dit gebruik 'n sorgvuldig vervaardigde sistematiese literatuurnavorsingsmetode om die huidige stand van kennisbestuurspraktyke in plaaslike regerings wereldwyd omvattend te ondersoek. Die primere doel van hierdie tesis is om te delf in plaaslike regerings se globale aanvaarding en kennisbestuurstrategiee om die ware aard en omvang daarvan te openbaar. Hierdie navorsing poog om die invloed van kennisbestuurspraktyke op plaaslike regerings se algehele doeltreffendheid te evalueer en die uitdagings wat ondervind word met die implementering van kennisbestuur en die daaropvolgende gevolge vas te stel. Sleutelbevindinge van hierdie studie is soos volg: Plaaslike regerings gebruik 'n wye verskeidenheid van kennisbestuur (KM) praktyke, soos kennisdeelplatforms, praktykgemeenskappe, kennisbewaarplekke en opleidingsprogramme. Uitdagings vir effektiewe KM-implementering sluit in weerstand teen verandering, hulpbronbeperkings en 'n nie-ondersteunende organisasiekultuur. Faktore wat suksesvolle implementering fasiliteer, sluit in sterk leierskapondersteuning, werknemerbetrokkenheid en 'n robuuste tegnologie-infrastruktuur. Effektiewe KM het 'n positiewe impak op plaaslike regering se dienslewering, besluitneming, doeltreffendheid en innovasie. Beste praktyke en strategiee vir suksesvolle KM sluit in die bevordering van 'n kennisdeelkultuur, die versekering van leierskapverbintenis, investering in tegnologie en die verskaffing van opleiding en ondersteuning van werknemers. Gebiede vir toekomstige navorsing sluit in die ondersoek van die rol van opkomende tegnologiee in KM, die ondersoek van KM in tye van krisis en diverse gemeenskappe, en die ontwikkeling van maatstawwe om die impak daarvan te meet. Die tesis verskaf 'n diepgaande ondersoek van kennisbestuur in plaaslike regerings wereldwyd, wat die belangrike rol daarvan in die maksimalisering van organisatoriese doeltreffendheid belig. Dit beklemtoon die behoefte om kennisbestuurspraktyke in die rolle en strukture van plaaslike regerings te inkorporeer om doeltreffendheid te verbeter. Die oorsig beklemtoon die belangrikheid van KM vir die versterking van plaaslike regeringsprestasie en dienslewering. Dit verskaf waardevolle insigte vir praktisyns en beleidmakers om effektiewe KM-strategiee te ontwikkel en te implementeer. Verdere navorsing is nodig om geidentifiseerde leemtes aan te spreek en begrip van KM in plaaslike regeringskontekste te bevorder. Masters 2025-05-30T14:07:25Z 2025-05-30T14:07:25Z 2025-03 Thesis https://scholar.sun.ac.za/handle/10019.1/132253 en_ZA Stellenbosch University xi, 118 pages : illustrations application/pdf Stellenbosch : Stellenbosch University |
| spellingShingle | Knowledge management -- Government Local government -- Research Organizational learning UCTD Mosimege, Kelebogile Geoginah Exploring the current state of research on knowledge management in local governments : a systematic review |
| title | Exploring the current state of research on knowledge management in local governments : a systematic review |
| title_full | Exploring the current state of research on knowledge management in local governments : a systematic review |
| title_fullStr | Exploring the current state of research on knowledge management in local governments : a systematic review |
| title_full_unstemmed | Exploring the current state of research on knowledge management in local governments : a systematic review |
| title_short | Exploring the current state of research on knowledge management in local governments : a systematic review |
| title_sort | exploring the current state of research on knowledge management in local governments a systematic review |
| topic | Knowledge management -- Government Local government -- Research Organizational learning UCTD |
| url | https://scholar.sun.ac.za/handle/10019.1/132253 |
| work_keys_str_mv | AT mosimegekelebogilegeoginah exploringthecurrentstateofresearchonknowledgemanagementinlocalgovernmentsasystematicreview |