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Assessing the impact of administrative delays on local government vehicle fleets (LGVF) downtime in South Africa
Nyamutora, T. 2025. Assessing The Impact of Administrative Delays on Local Government Vehicle Fleets (LGVF) Downtime in South Africa. Unpublished masters thesis. Stellenbosch: Stellenbosch University [online]. Available: https://scholar.sun.ac.za/items/5ed4c803-5f95-4174-abe6-1891b70e6392
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| Language: | English |
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Stellenbosch : Stellenbosch University
2025
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| _version_ | 1867613898947952640 |
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| access_status_str | Open Access |
| author | Nyamutora, Tinashe |
| author2 | Zincume, P. N. |
| author_browse | Nyamutora, Tinashe Zincume, P. N. |
| author_facet | Zincume, P. N. Nyamutora, Tinashe |
| author_sort | Nyamutora, Tinashe |
| collection | Thesis |
| dc_rights_str_mv | Stellenbosch University |
| description | Nyamutora, T. 2025. Assessing The Impact of Administrative Delays on Local Government Vehicle Fleets (LGVF) Downtime in South Africa. Unpublished masters thesis. Stellenbosch: Stellenbosch University [online]. Available: https://scholar.sun.ac.za/items/5ed4c803-5f95-4174-abe6-1891b70e6392 |
| format | Thesis |
| id | oai:scholar.sun.ac.za:10019.1/132534 |
| institution | Stellenbosch University (South Africa) |
| language | English |
| last_indexed | 2026-06-10T12:43:27.297Z |
| license_str | Other — see source repository |
| provenance_str_mv | Harvested via OAI-PMH from SUNScholar — Stellenbosch University Repository |
| publishDate | 2025 |
| publishDateRange | 2025 |
| publishDateSort | 2025 |
| publisher | Stellenbosch : Stellenbosch University |
| publisherStr | Stellenbosch : Stellenbosch University |
| record_format | dspace |
| source_str | SUNScholar — Stellenbosch University Repository |
| spelling | oai:scholar.sun.ac.za:10019.1/132534 Assessing the impact of administrative delays on local government vehicle fleets (LGVF) downtime in South Africa Nyamutora, Tinashe Zincume, P. N. Jooste, J. L. Stellenbosch University. Faculty of Engineering. Dept. of Industrial Engineering. Government vehicles -- South Africa -- Maintenance and repair Public administration -- Decision making Local government -- Administration -- South Africa UCTD Nyamutora, T. 2025. Assessing The Impact of Administrative Delays on Local Government Vehicle Fleets (LGVF) Downtime in South Africa. Unpublished masters thesis. Stellenbosch: Stellenbosch University [online]. Available: https://scholar.sun.ac.za/items/5ed4c803-5f95-4174-abe6-1891b70e6392 Thesis (MEng)--Stellenbosch University, 2025. ENGLISH ABSTRACT: An essential part of managing cities or municipalities effectively are vehicle fleets. To facilitate the delivery of municipal services and transportation, this asset portfolio must be constantly available when required. The implications of local government vehicle fleet (LGVF) downtime include insecurity, delays in emergency response, waste buildup in residential areas, transportation issues for commuters, and the absence of basic utilities like power and water. The literature study shows that there is a perception among fleet managers in municipal environments that there are general inefficiencies in the running of LGVF. The inefficiencies manifest in different forms however, administrative delays are thought to have the greatest adverse impact on downtime which consequently impacts service delivery. The research focused on assessing the extent to which administrative delays affect LGVF downtime. A case study was conducted to analyse archival data on downtime events for the LGVF assets of one of the major metropolitan cities in South Africa. A mixed research approach was utilised for gathering information throughout the research. Interviews were conducted with different levels involved in LGVF management to establish their experience and perception of challenges faced which exacerbate LGVF downtime. In addition, statistical methods were used to analyse quantitative archival data and information obtained from the municipality’s Enterprise Resource Planning (ERP) system. This data gave insights into the LGVF composition, age distribution, vehicle classes, while the detailed maintenance records enabled the quantification of downtime. Maintenance records and costing information were also utilised to estimate the impact of downtime by estimating the downtime cost using three models relating to fleet size, potential unutilised labour and hiring of replacement vehicles. The study found that it is statistically correct to claim that administrative delays have a significant impact on LGVF downtime. Due to the regulatory environment that governs municipalities through legislation such as Municipal Finance Management Act (MFMA), there are certain mandatory processes that must be adhered to in procuring of services, which inherently cause delays. In addition to bureaucracy causing delays, staff competency, inefficiency in planning and scheduling, and not fully utilising the ERP system or Computerised Maintenance Management System (CMMS) were also highlighted as some of the key challenges faced by fleet managers. Other findings related to the indirect impact of the delays experienced manifested in oversized LGVF to cover for inefficiencies and the upward trend of downtime percentage for the period analysed. The study proposed a LGVF Downtime Reduction (LGVFDR) framework which encompasses critical aspects that must be addressed to mitigate downtime in the LGVF sector. In conclusion, rigorous performance measurement accompanied by routine policy reviews to effect continuous improvement must be enforced with involvement of policymakers, to ensure data driven decision making. The impact of bureaucratic requirements, which introduce inefficiency and cause significant cost implications for municipalities, should be studied further so that measures can be put in place to minimise cost implications. AFRIKAANSE OPSOMMING: 'n Wesentlike deel van die doeltreffende bestuur van stede of munisipaliteite is voertuigvlote. Om die lewering van munisipale dienste en vervoer te vergemaklik, moet hierdie bateportefeulje voortdurend beskikbaar wees wanneer nodig. Die implikasies van stilstand van plaaslike regeringsvoertuigvlote (LGVF) sluit in onsekerheid, vertragings in noodreaksie, afvalopbou in woongebiede, vervoerkwessies vir pendelaars en die afwesigheid van basiese nutsdienste soos krag en water. Die literatuurstudie toon dat daar 'n persepsie onder vlootbestuurders in munisipale omgewings bestaan dat daar algemene ondoeltreffendheid in die bestuur van LGVF is. Die ondoeltreffendheid manifesteer in verskillende vorme, maar administratiewe vertragings word beskou as die grootste nadelige impak op stilstand wat gevolglik dienslewering beïnvloed. Die navorsingsfokus was om te bepaal tot watter mate administratiewe vertragings LGVF-stilstand beïnvloed. ’n Gevallestudie is uitgevoer om argiefdata oor stilstandsgebeurtenisse vir die LGVF-bates van een van die groot metropolitaanse stede in Suid-Afrika te ontleed. 'n Gemengde navorsingsbenadering is vir inligtinginsameling deur die hele navorsing gebruik. Onderhoude is gevoer met verskillende vlakke betrokke by LGVF-bestuur om hul ervaring en persepsie van uitdagings wat die LGVF-stilstand vererger, vas te stel. Daarbenewens is statistiese metodes gebruik om kwantitatiewe argiefdata en inligting wat van die munisipaliteit se Ondernemingshulpbronbeplanning (ERP)-stelsel verkry is, te ontleed. Hierdie data het insig gegee in die LGVF-samestelling, ouderdomsverspreiding, voertuigklasse, terwyl die gedetailleerde instandhoudingsrekords die kwantifisering van stilstand moontlik gemaak het. Instandhoudingsrekords se koste-inligting is ook gebruik om die impak van stilstand te skat deur die stilstandkoste te skat deur gebruik te maak van drie modelle wat verband hou met vlootgrootte, potensiële onbenutte arbeid en die huur van vervangingsvoertuie. Die bevindinge van die studie was dat dit statisties korrek is om te beweer dat administratiewe vertragings 'n beduidende impak op LGVF-stilstand gehad het. As gevolg van die regulatoriese omgewing wat munisipaliteite deur wetgewing soos die Wet op Munisipale Finansiële Bestuur (MFMA) beheer, is daar sekere verpligte proses wat nagekom moet word by die verkryging van dienste, wat inherent vertragings veroorsaak. Benewens burokrasie wat vertragings veroorsaak, is personeelbevoegdheid, ondoeltreffendheid in beplanning en skedulering, en die nie ten volle benutting van die ERP-stelsel of Gerekenariseerde Onderhoudsbestuurstelsel (CMMS) ook uitgelig as van die sleuteluitdagings wat vlootbestuurders in die gesig staar. Ander bevindings wat verband hou met die indirekte impak van die vertragings wat ervaar is, het gemanifesteer in oormaat LGVF om te dek vir ondoeltreffendheid en die opwaartse neiging van stilstandpersentasie vir die tydperk wat ontleed is. Die studie het 'n LGVF-stilstandsvermindering (LGVFDR)-raamwerk voorgestel wat kritieke aspekte insluit wat aangespreek moet word vir die versagting van stilstand in die LGVFsektor. Ten slotte, streng prestasiemeting, vergesel van roetinebeleidsoorsigte om deurlopende verbetering te bewerkstellig, moet afgedwing word met die betrokkenheid van beleidmakers, om datagedrewe besluitneming te verseker. Die impak van burokratiese vereistes wat ondoeltreffendheid inbring en groot koste-implikasies op munisipaliteite veroorsaak, moet verder bestudeer word sodat maatreëls ingestel word om koste-implikasies vir die munisipaliteite te minimaliseer. Masters 2025-06-10T13:48:06Z 2025-06-10T13:48:06Z 2025-03 Thesis https://scholar.sun.ac.za/handle/10019.1/132534 en Stellenbosch University xvii, 127 pages : illustrations application/pdf Stellenbosch : Stellenbosch University |
| spellingShingle | Government vehicles -- South Africa -- Maintenance and repair Public administration -- Decision making Local government -- Administration -- South Africa UCTD Nyamutora, Tinashe Assessing the impact of administrative delays on local government vehicle fleets (LGVF) downtime in South Africa |
| title | Assessing the impact of administrative delays on local government vehicle fleets (LGVF) downtime in South Africa |
| title_full | Assessing the impact of administrative delays on local government vehicle fleets (LGVF) downtime in South Africa |
| title_fullStr | Assessing the impact of administrative delays on local government vehicle fleets (LGVF) downtime in South Africa |
| title_full_unstemmed | Assessing the impact of administrative delays on local government vehicle fleets (LGVF) downtime in South Africa |
| title_short | Assessing the impact of administrative delays on local government vehicle fleets (LGVF) downtime in South Africa |
| title_sort | assessing the impact of administrative delays on local government vehicle fleets lgvf downtime in south africa |
| topic | Government vehicles -- South Africa -- Maintenance and repair Public administration -- Decision making Local government -- Administration -- South Africa UCTD |
| url | https://scholar.sun.ac.za/handle/10019.1/132534 |
| work_keys_str_mv | AT nyamutoratinashe assessingtheimpactofadministrativedelaysonlocalgovernmentvehiclefleetslgvfdowntimeinsouthafrica |