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Supporting social work supervisors through coaching with compassion: The potential use of Intentional Change Theory (ICT)

Thesis (PhD)--Stellenbosch University, 2026.

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Main Author: Joseph, Debora
Other Authors: Engelbrecht, Lambert
Format: Thesis
Language:English
Published: Stellenbosch : Stelelnbosch University 2026
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access_status_str Open Access
author Joseph, Debora
author2 Engelbrecht, Lambert
author_browse Engelbrecht, Lambert
Joseph, Debora
author_facet Engelbrecht, Lambert
Joseph, Debora
author_sort Joseph, Debora
collection Thesis
dc_rights_str_mv Stellenbosch University
description Thesis (PhD)--Stellenbosch University, 2026.
format Thesis
id oai:scholar.sun.ac.za:10019.1/136100
institution Stellenbosch University (South Africa)
language English
last_indexed 2026-06-10T12:43:59.926Z
license_str Other — see source repository
provenance_str_mv Harvested via OAI-PMH from SUNScholar — Stellenbosch University Repository
publishDate 2026
publishDateRange 2026
publishDateSort 2026
publisher Stellenbosch : Stelelnbosch University
publisherStr Stellenbosch : Stelelnbosch University
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source_str SUNScholar — Stellenbosch University Repository
spelling oai:scholar.sun.ac.za:10019.1/136100 Supporting social work supervisors through coaching with compassion: The potential use of Intentional Change Theory (ICT) Joseph, Debora Engelbrecht, Lambert Stellenbosch University. Faculty of Arts and Social Sciences. Dept. of Social Work. Thesis (PhD)--Stellenbosch University, 2026. Joseph, D. 2026. Supporting social work supervisors through coaching with compassion: The potential use of Intentional Change Theory (ICT). Unpublished doctoral dissertation. Stellenbosch: Stellenbosch University [online]. Available: https://scholar.sun.ac.za/items/7dea4d2b-f376-45a4-bc76-a6a2cdc92c91 An abundance of literature exists on the emotional well-being of the social worker, with numerous mentions made of supervision as a counterpoise to burnout, yet scant attention is paid to the emotional state of the supervisor. The supervisor has the organisational role of container of emotions, but who contains the container? As such this research aims to garner insight into the main challenges supervisors face and explore the plausibility of instituting coaching with compassion as a form of support. To cast light on the experiences of social work supervisors a qualitative study was employed, anchored in an exploratory, descriptive, interpretivist paradigm. A non-probability, purposive sampling practice was applied within this study, with a total of 26 participants which included 3 participant groups: 18 supervisors, 4 directors/ policy makers and 4 coaches. Most participants were interviewed over MS Teams and a smaller number interviewed in person. Thematic analysis was utilised to develop key themes within two major sections, namely the challenges supervisors face and the second section explored the need for intervention among supervisors. Findings of this research indicate that the supervisor experiences a myriad of challenges and operates in a complex system that is defined by a polycrisis. Analysing this within the context of complexity theory, all factors within a system exhibit entanglement and influence each other, adding to the intricacy and interplay of multiple challenges. The influence of factors emanating from the macro level has a cascading effect on meso and micro-level factors, directly impacting the supervisor. This has resulted in the supervisor facing daily crises, consequently, the supervisor is in a perpetual state of anxiety, with constant trials forcing a prioritisation of action over introspection. These factors give credibility to the notion that the supervisor is in dire need of emotional support, and coaching with compassion is a well-placed intervention. This coaching model, utilising studies in neuroscience, is primed for coaching with compassion, not compliance, offering the supervisor space to pause, reflect and connect with their emotions so that they can utilise the appropriate brain states to awaken a sense of purpose and find an inspired, vibrant vision for the future. Doctoral 2026-04-22T09:56:40Z 2026-04-22T09:56:40Z 2026-03 Thesis https://scholar.sun.ac.za/handle/10019.1/136100 en Stellenbosch University 307 pages : ill. application/pdf Stellenbosch : Stelelnbosch University
spellingShingle Joseph, Debora
Supporting social work supervisors through coaching with compassion: The potential use of Intentional Change Theory (ICT)
title Supporting social work supervisors through coaching with compassion: The potential use of Intentional Change Theory (ICT)
title_full Supporting social work supervisors through coaching with compassion: The potential use of Intentional Change Theory (ICT)
title_fullStr Supporting social work supervisors through coaching with compassion: The potential use of Intentional Change Theory (ICT)
title_full_unstemmed Supporting social work supervisors through coaching with compassion: The potential use of Intentional Change Theory (ICT)
title_short Supporting social work supervisors through coaching with compassion: The potential use of Intentional Change Theory (ICT)
title_sort supporting social work supervisors through coaching with compassion the potential use of intentional change theory ict
url https://scholar.sun.ac.za/handle/10019.1/136100
work_keys_str_mv AT josephdebora supportingsocialworksupervisorsthroughcoachingwithcompassionthepotentialuseofintentionalchangetheoryict