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Work dysfunctions and their consequences as experienced by call centre agents

Thesis (MA (Industrial Psychology))--University of Stellenbosch, 2007.

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Bibliographic Details
Main Author:	Werner, Ann
Other Authors:	Nel, Petrus
Format:	Thesis
Language:	English
Published:	Stellenbosch : University of Stellenbosch 2008
Subjects:	Dissertations > Industrial psychology Theses > Industrial psychology Call centers > South Africa > Cape Town Call centers > Employees > Job stress > South Africa > Cape Town Call centers > Employees > Health and hygiene > South Africa > Cape Town Call centers > South Africa > Cape Town > Personnel management
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