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Organizational knowledge : discrete manageable item or complex dynamic flow?

Thesis (MPhil (Information Science))--University of Stellenbosch, 2009.

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Main Author: Kotze, Barend Frederik
Other Authors: Kinghorn, J.
Format: Thesis
Published: Stellenbosch : University of Stellenbosch 2009
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access_status_str Open Access
author Kotze, Barend Frederik
author2 Kinghorn, J.
author_browse Kinghorn, J.
Kotze, Barend Frederik
author_facet Kinghorn, J.
Kotze, Barend Frederik
author_sort Kotze, Barend Frederik
collection Thesis
dc_rights_str_mv University of Stellenbosch
description Thesis (MPhil (Information Science))--University of Stellenbosch, 2009.
format Thesis
id oai:scholar.sun.ac.za:10019.1/1887
institution Stellenbosch University (South Africa)
last_indexed 2026-06-10T12:43:08.148Z
license_str Other — see source repository
provenance_str_mv Harvested via OAI-PMH from SUNScholar — Stellenbosch University Repository
publishDate 2009
publishDateRange 2009
publishDateSort 2009
publisher Stellenbosch : University of Stellenbosch
publisherStr Stellenbosch : University of Stellenbosch
record_format dspace
source_str SUNScholar — Stellenbosch University Repository
spelling oai:scholar.sun.ac.za:10019.1/1887 Organizational knowledge : discrete manageable item or complex dynamic flow? Kotze, Barend Frederik Kinghorn, J. University of Stellenbosch. Faculty of Arts and Social Sciences. Dept. of Information Science. Sensemaking Dissertations -- Information science Theses -- Information science Knowledge management Organizational learning Thesis (MPhil (Information Science))--University of Stellenbosch, 2009. We are in the final stages of a transition from the industrial era to the information era. Some may argue that we are already there. The impact of this transition is felt in all spheres of everyday life, it is present in shifting paradigms and it fuels constant waves of change. In attempting to master this changing world of the last few decades, academics and practitioners focused their attention on the management of knowledge in organisations. The concept of knowledge has been an elusive one for two thousand years and introducing the ideas of management and organisation to this already blurred notion brings about more distortion. This elusiveness is ever-present when organisational knowledge management is written about, presented or discussed. There always seems to be a duality in its nature – on the one end of the spectrum, the manageability of knowledge itemised as “thing” and on the other end the unmanageability of “flows” creating knowledge. There is a distinct discourse equating knowledge to information. These concepts are used interchangeably and there is a strong focus on the use of technology to manage knowledge stocks. In other treatises, we are constantly reminded about the inherent complexities of knowledge, humans, relationships and how people, individually and collectively, create meaning. This thesis sets out to determine whether knowledge should be seen as a manageable item or whether it is more complex, a flow, that might be guided and nurtured but never “managed”; or whether, it is in fact, both a “thing” and a “flow”. With neither theory testing nor theory development in mind, the thesis is a journey into the existing epistemological literature, investigating various views on and typologies of knowledge, aiming to add value through interpretation. As a comparative study, the thesis discusses the views of authors on knowledge management and sense making. Following the comparison of “thing” and “flow”, the thesis concludes by likening the research question to a similar paradox of light – knowledge should always be managed as a “thing” and a “flow” similar to light being both a particle and a wave. Masters 2009-03-03T09:21:52Z 2010-06-01T08:35:41Z 2009-03-03T09:21:52Z 2010-06-01T08:35:41Z 2009-03 Thesis http://hdl.handle.net/10019.1/1887 University of Stellenbosch application/pdf Stellenbosch : University of Stellenbosch
spellingShingle Sensemaking
Dissertations -- Information science
Theses -- Information science
Knowledge management
Organizational learning
Kotze, Barend Frederik
Organizational knowledge : discrete manageable item or complex dynamic flow?
title Organizational knowledge : discrete manageable item or complex dynamic flow?
title_full Organizational knowledge : discrete manageable item or complex dynamic flow?
title_fullStr Organizational knowledge : discrete manageable item or complex dynamic flow?
title_full_unstemmed Organizational knowledge : discrete manageable item or complex dynamic flow?
title_short Organizational knowledge : discrete manageable item or complex dynamic flow?
title_sort organizational knowledge discrete manageable item or complex dynamic flow
topic Sensemaking
Dissertations -- Information science
Theses -- Information science
Knowledge management
Organizational learning
url http://hdl.handle.net/10019.1/1887
work_keys_str_mv AT kotzebarendfrederik organizationalknowledgediscretemanageableitemorcomplexdynamicflow