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The implementation of employee assistance programme of the Department of Education : a case study of Motheo district in the Free State Province.

Thesis (MPA)--Stellenbosch University, 2012.

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Main Author: Rakepa, Thethiwe Thelma
Other Authors: Uys, Frederik
Format: Thesis
Language:en_ZA
Published: Stellenbosch : Stellenbosch University 2012
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access_status_str Open Access
author Rakepa, Thethiwe Thelma
author2 Uys, Frederik
author_browse Rakepa, Thethiwe Thelma
Uys, Frederik
author_facet Uys, Frederik
Rakepa, Thethiwe Thelma
author_sort Rakepa, Thethiwe Thelma
collection Thesis
dc_rights_str_mv Stellenbosch University
description Thesis (MPA)--Stellenbosch University, 2012.
format Thesis
id oai:scholar.sun.ac.za:10019.1/19932
institution Stellenbosch University (South Africa)
language en_ZA
last_indexed 2026-06-10T12:46:20.037Z
license_str Other — see source repository
provenance_str_mv Harvested via OAI-PMH from SUNScholar — Stellenbosch University Repository
publishDate 2012
publishDateRange 2012
publishDateSort 2012
publisher Stellenbosch : Stellenbosch University
publisherStr Stellenbosch : Stellenbosch University
record_format dspace
source_str SUNScholar — Stellenbosch University Repository
spelling oai:scholar.sun.ac.za:10019.1/19932 The implementation of employee assistance programme of the Department of Education : a case study of Motheo district in the Free State Province. Rakepa, Thethiwe Thelma Uys, Frederik Stellenbosch University. Faculty of Economic and Management Sciences. School of Public Leadership. South Africa. Dept. of Education. Personnel management Employee assistance programs -- South Africa -- Free State Government productivity -- South Africa -- Free State Organizational effectiveness -- South Africa -- Free State Civil service -- Labor productivity -- South Africa -- Free State Dissertations -- Public management and planning Theses -- Public management and planning School of Public Leadership Thesis (MPA)--Stellenbosch University, 2012. ENGLISH ABSTRACT: The primary aim of the Employee Assistance Programme (EAP) is to make a positive contribution towards maximum employee productivity and effectiveness in the workplace. Various organisations implemented EAP, but the achievement of aims and objectives need to be investigated in order to ascertain whether the service is successful. In order to achieve the latter, the present study was therefore designed with the primary aim of evaluating the effectiveness of the EAP services in the Free State Department of Education, Motheo District. In order for the DoE to comply with legislation they need to ensure that there is adequate provision of human and capital resources. Employees should be knowledgeable on the content of policy guidelines and procedures to promote utilisation. Accessibility of the programme will depend on the restructuring of EAP section from a sub section to a Directorate. Appropriate structure can make the EAP section effective. Staffing, competency, integration and early identification can be dealt with if the DoE can employ personnel with appropriate skills. Confidentiality and the Model through which EAP service is rendered is a challenge in the DoE as it influences utilisation of EAP services. AFRIKAANSE OPSOMMING: Die primêre doel van die Werknemersondersteuningsprogram (WOP) is om 'n positiewe bydrae tot maksimale werknemer-produktiwiteit en -effektiwiteit in die werkplek te lewer. Verskeie organisasies het die WOP geïmplementeer, maar ten einde vas te stel of die diens suksesvol was, moet die bereiking van doelstellings en doelwitte ondersoek word. Ten einde laasgenoemde te vermag, is die huidige studie dus ontwerp met die primêre doel om die effektiwiteit van die WOP-dienste in die Vrystaatse Onderwysdepartment, Motheo-distrik te evalueer. Die Onderwysdepartement moet, wetgewing nakom deur te verseker dat voldoende menslike en kapitaalhulpbronne beskikbaar gestel word. Ten einde verbruik te bevorder behoort werknemers goed ingelig te wees met betrekking tot die inhoud van beleidsriglyne en -prosedure. Toegankilikheid tot die program sal van die herstrukturering van die WOP afdeling van 'n onderafdeling tot 'n Direktoraat afhang. Toepaslike strukture kan die WOP-afdeling effektief maak. Personeeltoewysing, bevoegdheid, integrasie en vroeë identifisering kan hanteer word indien die Onderwysdepartement personeel aanstel wat oor die toepaslike vaardighede beskik. Vertroulikheid en die Model waarvolgens die WOP-diens bedryf word, bied 'n uitdaging in die Onderwysdepartement aangesien dit die verbruik van WOP-dienste beïnvloed. Masters 2012-03-12T12:45:18Z 2012-03-30T10:25:48Z 2012-03-12T12:45:18Z 2012-03-30T10:25:48Z 2012-03 Thesis http://hdl.handle.net/10019.1/19932 en_ZA Stellenbosch University application/pdf Stellenbosch : Stellenbosch University
spellingShingle South Africa. Dept. of Education. Personnel management
Employee assistance programs -- South Africa -- Free State
Government productivity -- South Africa -- Free State
Organizational effectiveness -- South Africa -- Free State
Civil service -- Labor productivity -- South Africa -- Free State
Dissertations -- Public management and planning
Theses -- Public management and planning
School of Public Leadership
Rakepa, Thethiwe Thelma
The implementation of employee assistance programme of the Department of Education : a case study of Motheo district in the Free State Province.
title The implementation of employee assistance programme of the Department of Education : a case study of Motheo district in the Free State Province.
title_full The implementation of employee assistance programme of the Department of Education : a case study of Motheo district in the Free State Province.
title_fullStr The implementation of employee assistance programme of the Department of Education : a case study of Motheo district in the Free State Province.
title_full_unstemmed The implementation of employee assistance programme of the Department of Education : a case study of Motheo district in the Free State Province.
title_short The implementation of employee assistance programme of the Department of Education : a case study of Motheo district in the Free State Province.
title_sort implementation of employee assistance programme of the department of education a case study of motheo district in the free state province
topic South Africa. Dept. of Education. Personnel management
Employee assistance programs -- South Africa -- Free State
Government productivity -- South Africa -- Free State
Organizational effectiveness -- South Africa -- Free State
Civil service -- Labor productivity -- South Africa -- Free State
Dissertations -- Public management and planning
Theses -- Public management and planning
School of Public Leadership
url http://hdl.handle.net/10019.1/19932
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