Full Text Available
Note: Clicking the button above will open the full text document at the original institutional repository in a new window.
An analysis of organisational performance management in the City of Cape Town : from legislation to implementation
Thesis (MPA (School of Public Management and Planning))--Stellenbosch University, 2008.
Saved in:
| Main Author: | |
|---|---|
| Other Authors: | |
| Format: | Thesis |
| Language: | English |
| Published: |
Stellenbosch : Stellenbosch University
2008
|
| Subjects: | |
| Tags: |
No Tags, Be the first to tag this record!
|
| _version_ | 1867614139150499840 |
|---|---|
| access_status_str | Open Access |
| author | Jantjes, Anthea |
| author2 | Ketel, Belinda |
| author_browse | Jantjes, Anthea Ketel, Belinda |
| author_facet | Ketel, Belinda Jantjes, Anthea |
| author_sort | Jantjes, Anthea |
| collection | Thesis |
| dc_rights_str_mv | Stellenbosch University |
| description | Thesis (MPA (School of Public Management and Planning))--Stellenbosch University, 2008. |
| format | Thesis |
| id | oai:scholar.sun.ac.za:10019.1/2485 |
| institution | Stellenbosch University (South Africa) |
| language | English |
| last_indexed | 2026-06-10T12:47:17.083Z |
| license_str | Other — see source repository |
| provenance_str_mv | Harvested via OAI-PMH from SUNScholar — Stellenbosch University Repository |
| publishDate | 2008 |
| publishDateRange | 2008 |
| publishDateSort | 2008 |
| publisher | Stellenbosch : Stellenbosch University |
| publisherStr | Stellenbosch : Stellenbosch University |
| record_format | dspace |
| source_str | SUNScholar — Stellenbosch University Repository |
| spelling | oai:scholar.sun.ac.za:10019.1/2485 An analysis of organisational performance management in the City of Cape Town : from legislation to implementation Jantjes, Anthea Ketel, Belinda Stellenbosch University. Faculty of Economic and Management Sciences. School of Public Management and Planning. Performance management Total quality management in government -- South Africa -- Cape Town Government productivity -- South Africa -- Cape Town Administrative agencies -- Management -- Evaluation Dissertations -- Public management and planning Theses -- Public management and planning Organizational effectiveness -- South Africa -- Cape Town -- Measurement School of Public Management and Planning Thesis (MPA (School of Public Management and Planning))--Stellenbosch University, 2008. Research was conducted in this paper on organisational performance management. Various definitions are offered in order to provide an explanation to the topic. Different models on performance management were discussed including the balanced scorecard. The City of Cape Town was identified as a case study to ascertain how the provisions for the performance management system, as stipulated in legislation, were implemented. The use of the balanced scorecard was also reviewed. Officials were interviewed, as well as various documentation considered, dealing with performance management in the City of Cape Town. From the findings various recommendations were made to improve the performance management system. Masters 2008-05-08T12:40:42Z 2010-06-01T08:49:57Z 2008-05-08T12:40:42Z 2010-06-01T08:49:57Z 2008-03 Thesis http://hdl.handle.net/10019.1/2485 en Stellenbosch University 848627 bytes application/pdf application/pdf Stellenbosch : Stellenbosch University |
| spellingShingle | Performance management Total quality management in government -- South Africa -- Cape Town Government productivity -- South Africa -- Cape Town Administrative agencies -- Management -- Evaluation Dissertations -- Public management and planning Theses -- Public management and planning Organizational effectiveness -- South Africa -- Cape Town -- Measurement School of Public Management and Planning Jantjes, Anthea An analysis of organisational performance management in the City of Cape Town : from legislation to implementation |
| title | An analysis of organisational performance management in the City of Cape Town : from legislation to implementation |
| title_full | An analysis of organisational performance management in the City of Cape Town : from legislation to implementation |
| title_fullStr | An analysis of organisational performance management in the City of Cape Town : from legislation to implementation |
| title_full_unstemmed | An analysis of organisational performance management in the City of Cape Town : from legislation to implementation |
| title_short | An analysis of organisational performance management in the City of Cape Town : from legislation to implementation |
| title_sort | analysis of organisational performance management in the city of cape town from legislation to implementation |
| topic | Performance management Total quality management in government -- South Africa -- Cape Town Government productivity -- South Africa -- Cape Town Administrative agencies -- Management -- Evaluation Dissertations -- Public management and planning Theses -- Public management and planning Organizational effectiveness -- South Africa -- Cape Town -- Measurement School of Public Management and Planning |
| url | http://hdl.handle.net/10019.1/2485 |
| work_keys_str_mv | AT jantjesanthea ananalysisoforganisationalperformancemanagementinthecityofcapetownfromlegislationtoimplementation AT jantjesanthea analysisoforganisationalperformancemanagementinthecityofcapetownfromlegislationtoimplementation |