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The effect of mergers and acquisitions : focus on employee job satisfaction of former employees of Smartcom in Vodacom SA

Thesis (MPhil (Information Science))--Stellenbosch University, 2008.

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Main Author: Rathogwa, Avhaathu Thelma
Other Authors: Muller, Hans Peter
Format: Thesis
Language:English
Published: Stellenbosch : Stellenbosch University 2008
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access_status_str Open Access
author Rathogwa, Avhaathu Thelma
author2 Muller, Hans Peter
author_browse Muller, Hans Peter
Rathogwa, Avhaathu Thelma
author_facet Muller, Hans Peter
Rathogwa, Avhaathu Thelma
author_sort Rathogwa, Avhaathu Thelma
collection Thesis
dc_rights_str_mv Stellenbosch University
description Thesis (MPhil (Information Science))--Stellenbosch University, 2008.
format Thesis
id oai:scholar.sun.ac.za:10019.1/2713
institution Stellenbosch University (South Africa)
language English
last_indexed 2026-06-10T12:43:30.888Z
license_str Other — see source repository
provenance_str_mv Harvested via OAI-PMH from SUNScholar — Stellenbosch University Repository
publishDate 2008
publishDateRange 2008
publishDateSort 2008
publisher Stellenbosch : Stellenbosch University
publisherStr Stellenbosch : Stellenbosch University
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source_str SUNScholar — Stellenbosch University Repository
spelling oai:scholar.sun.ac.za:10019.1/2713 The effect of mergers and acquisitions : focus on employee job satisfaction of former employees of Smartcom in Vodacom SA Rathogwa, Avhaathu Thelma Muller, Hans Peter Stellenbosch University. Faculty of Arts and Social Sciences. Dept. of Information Science. Job satisfaction Mergers and acquisitions Vodacom Minnesota satisfaction survey Employee motivation Organisational change Theses -- Information science Dissertations -- Information science Information Science Thesis (MPhil (Information Science))--Stellenbosch University, 2008. The general purpose of this study was to gain an understanding of the relationship between organisational mergers and/or acquisitions and job satisfaction. Specifically, the concept of job satisfaction was examined in relation to ex-Smartcom employees who were moved to Vodacom after the acquisition of Smartcom. Variables such as age, marital status, educational level, gender and job security were examined for a possible significant relationship to employee job satisfaction. Management involvement and intervention during the acquisition were also examined to establish whether or not this also affects employee job satisfaction. It was hypothesised that employees were dissatisfied as a result of the acquisition. The researcher used a combination of both quantitative and qualitative methods of collecting data. Through questionnaires, interviews and observation, the researcher achieved what is called ‘triangulation’ in order to get a better understanding of the results. The data was gathered and analysed effectively by using different methods of collecting and measuring data. This was done to ensure that the study’s trustworthiness, validation and reliability. The results are discussed in terms of the hypothesis set in the study. This is done through a discussion of the conclusion drawn from the findings. Even though employees are dissatisfied as a result of mergers and acquisitions, it was found that there are other factors such as work environment, pay, recognition, responsibility, team work, and security that can also lead to employee dissatisfaction. It was therefore concluded that when an acquisition is made, management should not only focus on the bottom-line, but also pay attention to the human factors that can lead to the failure or success of the acquisition. Integration and intervention programmes can be used as mechanisms for successful operations post mergers and acquisitions. Masters 2008-11-24T14:27:39Z 2010-06-01T08:56:25Z 2008-11-24T14:27:39Z 2010-06-01T08:56:25Z 2008-12 Thesis http://hdl.handle.net/10019.1/2713 en Stellenbosch University application/pdf Stellenbosch : Stellenbosch University
spellingShingle Job satisfaction
Mergers and acquisitions
Vodacom
Minnesota satisfaction survey
Employee motivation
Organisational change
Theses -- Information science
Dissertations -- Information science
Information Science
Rathogwa, Avhaathu Thelma
The effect of mergers and acquisitions : focus on employee job satisfaction of former employees of Smartcom in Vodacom SA
title The effect of mergers and acquisitions : focus on employee job satisfaction of former employees of Smartcom in Vodacom SA
title_full The effect of mergers and acquisitions : focus on employee job satisfaction of former employees of Smartcom in Vodacom SA
title_fullStr The effect of mergers and acquisitions : focus on employee job satisfaction of former employees of Smartcom in Vodacom SA
title_full_unstemmed The effect of mergers and acquisitions : focus on employee job satisfaction of former employees of Smartcom in Vodacom SA
title_short The effect of mergers and acquisitions : focus on employee job satisfaction of former employees of Smartcom in Vodacom SA
title_sort effect of mergers and acquisitions focus on employee job satisfaction of former employees of smartcom in vodacom sa
topic Job satisfaction
Mergers and acquisitions
Vodacom
Minnesota satisfaction survey
Employee motivation
Organisational change
Theses -- Information science
Dissertations -- Information science
Information Science
url http://hdl.handle.net/10019.1/2713
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