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Electronic performance assessment : applying microsoft business scorecards accelerator in a small public sector serving organisation
Thesis (MA (Public and Development Management))--University of Stellenbosch, 2006.
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| Main Author: | |
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| Other Authors: | |
| Format: | Thesis |
| Language: | English |
| Published: |
Stellenbosch : University of Stellenbosch
2008
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| _version_ | 1867614064261201920 |
|---|---|
| access_status_str | Open Access |
| author | Rabie, Jaco |
| author2 | Cloete, G. S. |
| author_browse | Cloete, G. S. Rabie, Jaco |
| author_facet | Cloete, G. S. Rabie, Jaco |
| author_sort | Rabie, Jaco |
| collection | Thesis |
| dc_rights_str_mv | University of Stellenbosch |
| description | Thesis (MA (Public and Development Management))--University of Stellenbosch, 2006. |
| format | Thesis |
| id | oai:scholar.sun.ac.za:10019.1/3117 |
| institution | Stellenbosch University (South Africa) |
| language | English |
| last_indexed | 2026-06-10T12:46:06.004Z |
| license_str | Other — see source repository |
| provenance_str_mv | Harvested via OAI-PMH from SUNScholar — Stellenbosch University Repository |
| publishDate | 2008 |
| publishDateRange | 2008 |
| publishDateSort | 2008 |
| publisher | Stellenbosch : University of Stellenbosch |
| publisherStr | Stellenbosch : University of Stellenbosch |
| record_format | dspace |
| source_str | SUNScholar — Stellenbosch University Repository |
| spelling | oai:scholar.sun.ac.za:10019.1/3117 Electronic performance assessment : applying microsoft business scorecards accelerator in a small public sector serving organisation Rabie, Jaco Cloete, G. S. University of Stellenbosch. Faculty of Economic and Management Sciences. School of Public Management and Planning. Rating of employees Performance management in government Dissertations -- Public management and planning Theses -- Public management and planning School of Public Management and Planning Thesis (MA (Public and Development Management))--University of Stellenbosch, 2006. Since the vogue of the New Public Management, public sector organisations pursue solutions to analyse, measure, plan, and manage performance in order to meet the objective of outcomes-based governance. Performance management is a complex and intensive undertaking that emphasise the value of electronic support to establish and sustain performance standards within modern public organisations. Software based on performance management models, such as the balanced scorecard, is globally used to provide a balanced analysis across the scope of an organisation’s functions and processes. The study explores and provides viable options for utilising performance management with electronic support in a public sector organisation. The Microsoft Business Scorecards Accelerator is applied to compare theoretically the software results with current organisational outputs established without electronic aid. The research provides a summary of the benefits and weaknesses. It also emphasises the advantages of an electronic system over a manual performance management system to reduce errors and benefit business performance in both public and private sector organisations. Masters 2008-07-24T12:14:09Z 2010-06-01T09:06:43Z 2008-07-24T12:14:09Z 2010-06-01T09:06:43Z 2006-03 Thesis http://hdl.handle.net/10019.1/3117 en University of Stellenbosch application/pdf Stellenbosch : University of Stellenbosch |
| spellingShingle | Rating of employees Performance management in government Dissertations -- Public management and planning Theses -- Public management and planning School of Public Management and Planning Rabie, Jaco Electronic performance assessment : applying microsoft business scorecards accelerator in a small public sector serving organisation |
| title | Electronic performance assessment : applying microsoft business scorecards accelerator in a small public sector serving organisation |
| title_full | Electronic performance assessment : applying microsoft business scorecards accelerator in a small public sector serving organisation |
| title_fullStr | Electronic performance assessment : applying microsoft business scorecards accelerator in a small public sector serving organisation |
| title_full_unstemmed | Electronic performance assessment : applying microsoft business scorecards accelerator in a small public sector serving organisation |
| title_short | Electronic performance assessment : applying microsoft business scorecards accelerator in a small public sector serving organisation |
| title_sort | electronic performance assessment applying microsoft business scorecards accelerator in a small public sector serving organisation |
| topic | Rating of employees Performance management in government Dissertations -- Public management and planning Theses -- Public management and planning School of Public Management and Planning |
| url | http://hdl.handle.net/10019.1/3117 |
| work_keys_str_mv | AT rabiejaco electronicperformanceassessmentapplyingmicrosoftbusinessscorecardsacceleratorinasmallpublicsectorservingorganisation |