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Assessing the m-Government readiness within the provincial government Western Cape
Thesis (MPA (School of Public Management and Planning))--University of Stellenbosch, 2009.
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| Other Authors: | |
| Format: | Thesis |
| Language: | English |
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Stellenbosch : University of Stellenbosch
2009
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| _version_ | 1867613954097807360 |
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| access_status_str | Open Access |
| author | Du Preez, Jacques |
| author2 | Burger, Naomi |
| author_browse | Burger, Naomi Du Preez, Jacques |
| author_facet | Burger, Naomi Du Preez, Jacques |
| author_sort | Du Preez, Jacques |
| collection | Thesis |
| dc_rights_str_mv | University of Stellenbosch Dissertations -- Public management and planning Theses -- Public management and planning |
| description | Thesis (MPA (School of Public Management and Planning))--University of Stellenbosch, 2009. |
| format | Thesis |
| id | oai:scholar.sun.ac.za:10019.1/3292 |
| institution | Stellenbosch University (South Africa) |
| language | English |
| last_indexed | 2026-06-10T12:44:20.637Z |
| license_str | Other — see source repository |
| provenance_str_mv | Harvested via OAI-PMH from SUNScholar — Stellenbosch University Repository |
| publishDate | 2009 |
| publishDateRange | 2009 |
| publishDateSort | 2009 |
| publisher | Stellenbosch : University of Stellenbosch |
| publisherStr | Stellenbosch : University of Stellenbosch |
| record_format | dspace |
| source_str | SUNScholar — Stellenbosch University Repository |
| spelling | oai:scholar.sun.ac.za:10019.1/3292 Assessing the m-Government readiness within the provincial government Western Cape Du Preez, Jacques Burger, Naomi University of Stellenbosch. Faculty of Economic and Management Sciences. School of Public Management and Planning. m-Government e-Government Mobile technology Mobile services State governments -- South Africa -- Western Cape -- Data processing Electronic government information Internet in public administration -- South Africa -- Western Cape Thesis (MPA (School of Public Management and Planning))--University of Stellenbosch, 2009. m-Government or mobile-Government is seen as part of e-Government and an additional channel for the delivery of public services and information to the citizen. This study critically examines and evaluates the extent to which the Provincial Government Western Cape has adopted m-Government and implemented related services. A survey conducted by Kirsten (2006) on the adoption and readiness of mobile technology by businesses in South Africa was used as the foundation of this study to determine the level of readiness in the Provincial Government Western Cape. Managers and technical staff within the Province’s information and communication technology component, the Centre for e-Innovation, were interviewed and asked to complete the survey. The study found that, although there is a relatively high degree of adoption with regard to various aspects of mobile and wireless technology, there are many obstacles and barriers that need to be overcome in order to achieve a higher level of m-Government maturity or readiness. The study makes various suggestions on how to overcome these barriers. The most important suggestion is to develop a holistic approach to the adoption of m-Government. Plans for adoption should be incremental to ensure that small victories that can be built on are achieved; the involvement of key stakeholders is also essential. Masters 2009-02-16T08:27:43Z 2010-07-09T11:07:07Z 2009-02-16T08:27:43Z 2010-07-09T11:07:07Z 2009-03 Thesis http://hdl.handle.net/10019.1/3292 en University of Stellenbosch Dissertations -- Public management and planning Theses -- Public management and planning application/pdf Stellenbosch : University of Stellenbosch |
| spellingShingle | m-Government e-Government Mobile technology Mobile services State governments -- South Africa -- Western Cape -- Data processing Electronic government information Internet in public administration -- South Africa -- Western Cape Du Preez, Jacques Assessing the m-Government readiness within the provincial government Western Cape |
| title | Assessing the m-Government readiness within the provincial government Western Cape |
| title_full | Assessing the m-Government readiness within the provincial government Western Cape |
| title_fullStr | Assessing the m-Government readiness within the provincial government Western Cape |
| title_full_unstemmed | Assessing the m-Government readiness within the provincial government Western Cape |
| title_short | Assessing the m-Government readiness within the provincial government Western Cape |
| title_sort | assessing the m government readiness within the provincial government western cape |
| topic | m-Government e-Government Mobile technology Mobile services State governments -- South Africa -- Western Cape -- Data processing Electronic government information Internet in public administration -- South Africa -- Western Cape |
| url | http://hdl.handle.net/10019.1/3292 |
| work_keys_str_mv | AT dupreezjacques assessingthemgovernmentreadinesswithintheprovincialgovernmentwesterncape |