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Mentoring as a knowledge management tool in organisations

Thesis (MPhil (Information Science))--University of Stellenbosch, 2007.

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Main Author: Mavuso, Michael Abby
Other Authors: Van der Walt, M. S.
Format: Thesis
Language:English
Published: Stellenbosch : University of Stellenbosch 2008
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access_status_str Open Access
author Mavuso, Michael Abby
author2 Van der Walt, M. S.
author_browse Mavuso, Michael Abby
Van der Walt, M. S.
author_facet Van der Walt, M. S.
Mavuso, Michael Abby
author_sort Mavuso, Michael Abby
collection Thesis
dc_rights_str_mv University of Stellenbosch
description Thesis (MPhil (Information Science))--University of Stellenbosch, 2007.
format Thesis
id oai:scholar.sun.ac.za:10019.1/3330
institution Stellenbosch University (South Africa)
language English
last_indexed 2026-06-10T12:44:33.029Z
license_str Other — see source repository
provenance_str_mv Harvested via OAI-PMH from SUNScholar — Stellenbosch University Repository
publishDate 2008
publishDateRange 2008
publishDateSort 2008
publisher Stellenbosch : University of Stellenbosch
publisherStr Stellenbosch : University of Stellenbosch
record_format dspace
source_str SUNScholar — Stellenbosch University Repository
spelling oai:scholar.sun.ac.za:10019.1/3330 Mentoring as a knowledge management tool in organisations Mavuso, Michael Abby Van der Walt, M. S. University of Stellenbosch. Faculty of Arts and Social Sciences. Dept. of Information Science. Mentoring in business Knowledge management Dissertations -- Information science Theses -- Information science Assignments -- Information science Thesis (MPhil (Information Science))--University of Stellenbosch, 2007. Mentoring programmes have been implemented in organisations to manage succession planning and talent management; to make sure that there are enough resources (people) to take over some tasks when employees in those positions retire or leave the organisation for greener pastures. Mentoring programmes have also been implemented to minimize the call back of retired employees to the organisation at an exorbitant salary to transfer the knowledge that should have been transferred while they where still employees of the organisation. The number one problem facing organisations these days is talent management and global brain drain. Organisations are continuously faced with challenges of how they are going to make sure that their intellectual capital and knowledge remain in their organisational structures and not lost to competitors outside. Organisations have tried many tools to enhance knowledge sharing and transfer, however very little research has been done to look at mentoring as another form to share and transfer knowledge within the structures of organisations. This study aims to look at mentoring and the role it plays in knowledge management as a tool to share and transfer knowledge. It will also pursue to understand the term mentoring, how it differs or is similar to coaching and other related terms. It will also look at how organisations can go about implementing and running mentoring programmes. The research will follow a methodology of literature review from various primary and secondary sources, to ascertain what has been written on mentoring in general, as well as more specifically literature on the relationship between mentoring and knowledge management and its use in organisations. It will also look at local and international firms which have implemented mentoring programmes and how they have succeeded in managing and transferring knowledge between experienced and less experienced employees. It will also look at types of mentoring that the organisation may consider implementing in respective structures. Roles and responsibilities of various parties in the mentoring programme will also be discussed briefly. It has been proven in this research that little has been written and researched on mentoring and knowledge management. Even companies mentioned in this research, their mentoring programmes didn’t have a knowledge management flavour in it; they looked more at succession planning and the human resource factor of mentoring. South Africa as a country as well is still lagging behind with regard to mentoring; it is only in 2006 that an association of mentoring and coaching was introduced, which hopes to look at implementing country-wide standards and ethics. United States of America and United Kingdom are well developed and far ahead with mentoring in general as well as within organisations. Seeing that little has been written on the concept of mentoring and knowledge management, this research concludes that more research need to be conducted to understand and look at the relationship and value of mentoring in knowledge management. It also recommends further research on e-mentoring. The research also recommends that mentoring should be included in performance agreements of experienced employees. Masters 2008-07-21T09:33:24Z 2010-07-09T11:07:55Z 2008-07-21T09:33:24Z 2010-07-09T11:07:55Z 2007-03 Thesis http://hdl.handle.net/10019.1/3330 en University of Stellenbosch application/pdf Stellenbosch : University of Stellenbosch
spellingShingle Mentoring in business
Knowledge management
Dissertations -- Information science
Theses -- Information science
Assignments -- Information science
Mavuso, Michael Abby
Mentoring as a knowledge management tool in organisations
title Mentoring as a knowledge management tool in organisations
title_full Mentoring as a knowledge management tool in organisations
title_fullStr Mentoring as a knowledge management tool in organisations
title_full_unstemmed Mentoring as a knowledge management tool in organisations
title_short Mentoring as a knowledge management tool in organisations
title_sort mentoring as a knowledge management tool in organisations
topic Mentoring in business
Knowledge management
Dissertations -- Information science
Theses -- Information science
Assignments -- Information science
url http://hdl.handle.net/10019.1/3330
work_keys_str_mv AT mavusomichaelabby mentoringasaknowledgemanagementtoolinorganisations