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Information management in the age of E-government - the case of South Africa

Thesis (MPhil (Information Science))--University of Stellenbosch, 2006.

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Bibliographic Details
Main Author: Sihlezana, Nothando Daphne
Other Authors: Van der Walt, M. S.
Format: Thesis
Language:English
Published: Stellenbosch : University of Stellenbosch 2006
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access_status_str Open Access
author Sihlezana, Nothando Daphne
author2 Van der Walt, M. S.
author_browse Sihlezana, Nothando Daphne
Van der Walt, M. S.
author_facet Van der Walt, M. S.
Sihlezana, Nothando Daphne
author_sort Sihlezana, Nothando Daphne
collection Thesis
dc_rights_str_mv University of Stellenbosch
description Thesis (MPhil (Information Science))--University of Stellenbosch, 2006.
format Thesis
id oai:scholar.sun.ac.za:10019.1/3344
institution Stellenbosch University (South Africa)
language English
last_indexed 2026-06-10T12:47:00.921Z
license_str Other — see source repository
provenance_str_mv Harvested via OAI-PMH from SUNScholar — Stellenbosch University Repository
publishDate 2006
publishDateRange 2006
publishDateSort 2006
publisher Stellenbosch : University of Stellenbosch
publisherStr Stellenbosch : University of Stellenbosch
record_format dspace
source_str SUNScholar — Stellenbosch University Repository
spelling oai:scholar.sun.ac.za:10019.1/3344 Information management in the age of E-government - the case of South Africa Sihlezana, Nothando Daphne Van der Walt, M. S. University of Stellenbosch. Faculty of Arts and Social Sciences. Dept. of Information Science. Knowledge management Electronic government information -- South Africa Electronic public recordsSouth Africa Public administration -- Information resources management Online information services -- South Africa Government communication systems -- South Africa Theses -- Information science Dissertations -- Information science Thesis (MPhil (Information Science))--University of Stellenbosch, 2006. The purpose of the research study was to explore how information is managed, in selected South African government departments, since the South African government is moving into the age of e-government and electronic service delivery. This study has tested and found that the degree to which information and knowledge are captured and used to support good governance depends on whether a strong underlying information management infrastructure is in place. A descriptive literature study was conducted to obtain information and views from available related literature that also served as the theoretical basis for the subsequent argument that the success of e-government depends on good information management, not just establishing an on-line presence. The primary data collection for this study was conducted from government employees, junior, middle and senior management level, employed by various Departments, in the National Offices. The findings indicate that a carefully considered plan and strategy for information management infrastructure development are required that include generating a shared vision for information management, a strong action and wide awareness and support by the key stakeholders. Various conclusions have been reached through this study i.e.: • The creation, use and preservation of electronic records pose special challenges requiring new techniques and tools but based on traditional information management principles and goals. • A learning culture and strong infrastructure of laws, policies, standards, practices, systems and people are required to support information management for both traditional and e-governance needs. • Good recordkeeping is a core component of good governance, especially in an increasingly information and technology-intensive environment. A number of recommendations are made, including suggestions that the South African Government should develop the information management structures within the Departments and identify the barriers to information sharing, and also barriers related to culture and structure. Masters 2006-10-16T07:08:03Z 2010-07-09T11:08:11Z 2006-10-16T07:08:03Z 2010-07-09T11:08:11Z 2006-03 Thesis http://hdl.handle.net/10019.1/3344 en University of Stellenbosch 473060 bytes application/pdf application/pdf Stellenbosch : University of Stellenbosch
spellingShingle Knowledge management
Electronic government information -- South Africa
Electronic public recordsSouth Africa
Public administration -- Information resources management
Online information services -- South Africa
Government communication systems -- South Africa
Theses -- Information science
Dissertations -- Information science
Sihlezana, Nothando Daphne
Information management in the age of E-government - the case of South Africa
title Information management in the age of E-government - the case of South Africa
title_full Information management in the age of E-government - the case of South Africa
title_fullStr Information management in the age of E-government - the case of South Africa
title_full_unstemmed Information management in the age of E-government - the case of South Africa
title_short Information management in the age of E-government - the case of South Africa
title_sort information management in the age of e government the case of south africa
topic Knowledge management
Electronic government information -- South Africa
Electronic public recordsSouth Africa
Public administration -- Information resources management
Online information services -- South Africa
Government communication systems -- South Africa
Theses -- Information science
Dissertations -- Information science
url http://hdl.handle.net/10019.1/3344
work_keys_str_mv AT sihlezananothandodaphne informationmanagementintheageofegovernmentthecaseofsouthafrica